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6.5 Taking A Curious Breath
Manage episode 378714473 series 3002895
Вміст надано Someone To Tell It To. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Someone To Tell It To або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Rob Volpe is a thought leader in the role of empathy in marketing and the workplace. Frustrated with the steep drop in empathy skills and the lack of solutions to help people reverse the decline, Rob set out to understand what people need to do in the moment of engagement in order to reach empathy. The result of his work is The 5 Steps to Empathy, which he brought to life in the “thoughtful, funny and informative” new book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Join us as we talk with Rob about this crisis and how he believes it can be reversed.
SOMEONE TO TELL IT TO
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