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Episode 45 - Navigating Difficult Conversations: Expert Tips and Strategies
Manage episode 418228176 series 3501694
Вміст надано Aaron Quinonez and Jessica Burgans, Aaron Quinonez, and Jessica Burgans. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Aaron Quinonez and Jessica Burgans, Aaron Quinonez, and Jessica Burgans або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Sgt Q and Doc Jess talk about managing difficult conversations focusing on non-defensive communication. They discuss current anti-Israel and pro-Palestine protests on college campuses and the broader implications of defensive communication in such heated debates. They detail advancements in understanding assertive communication through an e-book, highlighting strategies to communicate effectively without aggression or defensiveness. Key points include using the ABCDEF technique for handling accusations, applying assertiveness in maintaining peaceful relationships, and the significance of self-awareness in communication. They also touch upon leveraging common ground in conflicts and the importance of supporting one's spouse.
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71 епізодів
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