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Вміст надано Tom Reber. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Tom Reber або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
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TCF968: Get People Talking About You

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Manage episode 452798685 series 116720
Вміст надано Tom Reber. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Tom Reber або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

The team discusses strategies to make your clients talk about your business, focusing on delivering an exceptional customer experience. Joined by Micah Miller, they dive into actionable methods for building loyalty and getting clients to rave about your service without relying on traditional advertising.

In this episode, they discuss:

  • The Five Steps to Five Stars: How focusing on existing clients can lead to more referrals and repeat business.
  • Low-Cost Marketing with High Impact: Why small gestures like thank-you notes, fruit baskets, and regular client check-ins can create memorable experiences that clients share.
  • Consistency and Client Communication: The importance of updating clients regularly on project timelines, which helps build trust and keeps them engaged.
  • Developing a “Client-First” Approach: The shift from chasing new leads to cultivating loyalty within your current client base.
  • The Role of Customer Service Systems: Micah shares insights on implementing client follow-up systems, tracking milestones like birthdays and project anniversaries, and enhancing the customer journey.

Resources:

💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/

💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap

== Join us in BATTLEGROUND ==

Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground

== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook

== Grab the Gear ==

https://gear.thecontractorfight.com/

== Find Us on Social Media ==

YouTube: https://www.youtube.com/c/TomReber

Instagram: https://thecontractorfight.com/ig

== Rate the Podcast ==

Help your fellow contractors find the podcast! Please leave a rating/review!

Apple Podcasts

Spotify

Mentioned in this episode:

Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

  continue reading

976 епізодів

Artwork
iconПоширити
 
Manage episode 452798685 series 116720
Вміст надано Tom Reber. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Tom Reber або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

The team discusses strategies to make your clients talk about your business, focusing on delivering an exceptional customer experience. Joined by Micah Miller, they dive into actionable methods for building loyalty and getting clients to rave about your service without relying on traditional advertising.

In this episode, they discuss:

  • The Five Steps to Five Stars: How focusing on existing clients can lead to more referrals and repeat business.
  • Low-Cost Marketing with High Impact: Why small gestures like thank-you notes, fruit baskets, and regular client check-ins can create memorable experiences that clients share.
  • Consistency and Client Communication: The importance of updating clients regularly on project timelines, which helps build trust and keeps them engaged.
  • Developing a “Client-First” Approach: The shift from chasing new leads to cultivating loyalty within your current client base.
  • The Role of Customer Service Systems: Micah shares insights on implementing client follow-up systems, tracking milestones like birthdays and project anniversaries, and enhancing the customer journey.

Resources:

💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/

💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap

== Join us in BATTLEGROUND ==

Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground

== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook

== Grab the Gear ==

https://gear.thecontractorfight.com/

== Find Us on Social Media ==

YouTube: https://www.youtube.com/c/TomReber

Instagram: https://thecontractorfight.com/ig

== Rate the Podcast ==

Help your fellow contractors find the podcast! Please leave a rating/review!

Apple Podcasts

Spotify

Mentioned in this episode:

Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

  continue reading

976 епізодів

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