Ep 185 | Emphasizing Empathy Over Tactics in Sales

Sales Made Easy

Вміст надано Harry Spaight. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Harry Spaight або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

2M ago 7:42

MP3•Головна епізоду

I'm reflecting on why "handling objections" might not be the best approach in sales.
🔍 Rethink Objections:
Instead of seeing objections as hurdles to overcome, we should focus on understanding and empathizing with our clients. True relationship selling isn't about dismissing concerns with rehearsed responses; it's about genuinely connecting and addressing those concerns with empathy.
🤝 Build Trust:
When faced with concerns like high pricing or past bad experiences, listen more and respond less. Ask probing questions to understand the root of their concerns and respond thoughtfully.
🔄 Change Your Approach:
Pause before responding to objections. This shows you care and are reflecting on what's being said, which helps build trust and fosters a stronger relationship.
🌟 Takeaway:
Sales should prioritize service. By shifting from overcoming objections to empathizing, we create deeper connections and more successful outcomes. Serve first, selling will follow!
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#Entrepreneur #Business #Sales Made Easy #Marketing