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Redefining the BPO Landscape: Community, Empathy, and Innovation
Manage episode 400780449 series 3379603
Вміст надано Dennis Wakabayashi. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Dennis Wakabayashi або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode, we chat with Jonathan Keane, CEO of CustomerHD, a BPO that distinguishes itself through its blend of benevolence and humanity in Belize and Raleigh, North Carolina. Jonathan discusses the ethos of "people helping people" that defines every aspect of the company, emphasizing their commitment to positively impacting employees' lives and community engagement.
He shares a pivotal moment that reshaped his view of the BPO industry towards a more human-centric approach. This conversation is essential for anyone interested in how empathy and community engagement can drive business success.
Join us to discover how CustomerHD leverages human connections and social responsibility, alongside technological advancements, to redefine industry success.
Jonathan Keane on LinkedIn: linkedin.com/in/jonathan-keane-customerhd
Learn more about Jonathan's work at their website: customerhd.com
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
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