Customer Service is a podcast by Canoe Club where we ask and answer questions with guests about style, culture, and more.
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Customer Service Culture è il podcast dedicato al servizio clienti digitale e alla diffusione della 'cultura del cliente' in azienda. Paolo Fabrizio condivide casi studio, approfondimenti e interviste a manager. Scopri i servizi per le imprese ➡️ https://customerserviceculture.com/
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Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...
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For McAfee customer service number, call 2029602084. Support is available 24/7 to assist with antivirus software installation.
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McAfee customer service phone number +!855-388-3300
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Welcome to the Journey On Customer Service podcast, where amazing things happen.
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Welcome to the Customer Service in 60 seconds, where you get tips and more information on how best to render service to customers.
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Examining the relationship between your company and your customer.
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Customer Service Reps have to go through alot each day while making the customer feel good but what we REALLY wanna say we got to hold back this is REAL STORIES of how it goes down in a call center
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Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.
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In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question "What is Customer service" by saying that it is about "exceeding" the expectations of the client, not just "satisfying" them. For more written content on this topic, visit: https://learnforfree.biz/category/english/customer-service/ Learn For Free podcast series produced , managed and distributed by https://allsuper. ...
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Welcome to the Smarter Selling: Customer service. Who is selling? Everyone!!! podcast, where I share my thoughts of my recent holiday and customer service excellence. It’s so easy to influence/ look after your customer once everyone in the business realises it’s also THERE business! (Not just the sales persons job).
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Hi, I am Carole T. the host of The Customer Service Therapy Podcast! You can also find me on Youtube as The Burned-Out Bee: https://bit.ly/3CL6onR As a former customer support representative, I share my own experience, both personal and professional. Sometimes on my own and sometimes with guests. Together, we discuss various Customer Service hot topics from the agents' perspectives. It is done with NO filters and NO bs#! Just some necessary realness shared with fun, humor, empathy, and respect.
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To Reach Kindle Customer Service Dial 1-844-601-7233 to Resolve the Internet Connectivity issues of the E-Book Readers.
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I will be providing information on how to navigate the customer service call center industry. Support this podcast: https://podcasters.spotify.com/pod/show/muzick-hairston/support
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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.
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I’m a husband, father, and long-time worker of the customer service industry. This is a comedy/rant podcast dedicated to the people that get to speak to the worst of humanity. I’ll be sharing my own experiences, reading family, friend, and listener stories, maybe dive into paranormal with crazy stories about stores/restaurants. There’s a lot we can do and I plan on creating a community. I look forward to sharing my stories hearing/sharing yours!
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BITDEFENDER have expanded throughout in recent years. But the BITDEFENDER Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of BITDEFENDER by diak9uling up the BITDEFENDER Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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XFINITY have expanded throughout in recent years. But the XFINITY Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of XFINITY by diak9uling up the XFINITY Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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ROADRUNNER have expanded throughout in recent years. But the ROADRUNNER Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of ROADRUNNER by diak9uling up the ROADRUNNER Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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TUTANOTA have expanded throughout in recent years. But the TUTANOTA Customer’ service Phone” Number, sometimes the users face some Customer’ issues hhhhhhwith it. If you are facing problems with your TUTANOTA or TUTANOTA
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SYMPATICO have expanded throughout in recent years. But the SYMPATICO Customer’ service Phone” Number, sometimes the users face some Customer’ issues hhhhhhwith it. If you are facing problems with your SYMPATICO or SYMPATICO
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Dial Kindle Customer Service 1:844:601:7233 Phone Number to Resolve the any technical or internet connectivity issues of the E-Book Devices.
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EARTHLINK have expanded throughout in recent years. But the EARTHLINK Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of EARTHLINK by diak9uling up the EARTHLINK Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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HOTMAIL have expanded throughout in recent years. But the HOTMAIL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of HOTMAIL by diak9uling up the HOTMAIL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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HUSHMAIL have expanded throughout in recent years. But the HUSHMAIL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of HUSHMAIL by diak9uling up the HUSHMAIL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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ICLOUD have expanded throughout in recent years. But the ICLOUD Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of ICLOUD by diak9uling up the ICLOUD Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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TUTANOTA have expanded throughout in recent years. But the TUTANOTA Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of TUTANOTA by diak9uling up the TUTANOTA Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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TRENDMICRO have expanded throughout in recent years. But the TRENDMICRO Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of TRENDMICRO by diak9uling up the TRENDMICRO Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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ESET have expanded throughout in recent years. But the ESET Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of ESET by diak9uling up the ESET Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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CHARTER have expanded throughout in recent years. But the CHARTER Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of CHARTER by diak9uling up the CHARTER Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AVG have expanded throughout in recent years. But the AVG Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AVG by diak9uling up the AVG Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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YAHOO have expanded throughout in recent years. But the YAHOO Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of YAHOO by diak9uling up the YAHOO Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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MSN have expanded throughout in recent years. But the MSN Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of MSN by diak9uling up the MSN Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AOL have expanded throughout in recent years. But the AOL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AOL by diak9uling up the AOL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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WEBROOT have expanded throughout in recent years. But the WEBROOT Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of WEBROOT by diak9uling up the WEBROOT Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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GMX have expanded throughout in recent years. But the GMX Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of GMX by diak9uling up the GMX Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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PROTONMAIL have expanded throughout in recent years. But the PROTONMAIL Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of PROTONMAIL by diak9uling up the PROTONMAIL Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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COMCAST have expanded throughout in recent years. But the COMCAST Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of COMCAST by diak9uling up the COMCAST Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AVIRA have expanded throughout in recent years. But the AVIRA Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AVIRA by diak9uling up the AVIRA Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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AIM have expanded throughout in recent years. But the AIM Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of AIM by diak9uling up the AIM Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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MAILBIRD have expanded throughout in recent years. But the MAILBIRD Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of MAILBIRD by diak9uling up the MAILBIRD Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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THUNDERBIRD have expanded throughout in recent years. But the THUNDERBIRD Customer service Phone Number, sometimes the users face some Customer issues with it. If you are facing problems with kexpert team of THUNDERBIRD by diak9uling up the THUNDERBIRD Customer service Phone Number 808-747-2725 US/CA and let them solve your issues easily!
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Chief Revolution Officer John DiJulius sits down with David Rendall, an author, leadership expert, speaker, podcaster, husband, father of three girls, ultramarathon and Ironman athlete, and the highest-rated speaker at the 2023 Customer Service Revolution conference. Learn · What the Freak Factor really means · Why our school systems don’t always r…
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163. Working From Home, Emmy Looks, & Scoville Guys
1:19:27
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Chase & Timothy talk about working from home, rate Emmy look, and scoville guys. Listen on Spotify or YouTube to see the full video episode! Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Nella musica, la performance rappresenta il momento topico in cui il pubblico determina il successo, ovvero l'insuccesso del concerto. Tuttavia il buon esito di una performance dipende anche dalla cura delle fasi di preparazione, proprio come avviene nel Digital Customer Service. Paolo Fabrizio condivide due esperienze che ha vissuto, prima di iniz…
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In this episode we welcome Michael Hinshaw into the studio to talk about customer centricity and Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - You must be able to communicate what customer centricity means to your team so everyone is on the same page - Moving to a customer centric culture requires customer u…
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This week Intercom’s Senior Director of Product Marketing Kyle Rocco and Senior Product Marketing Manager OIivIa Singarella share some exciting news about new AI features in our customer service platform. Watch our latest Built For You Episode here: https://youtu.be/B7pjcm4u8mM 😁 Follow the people: https://www.linkedin.com/in/olivia-witte-singarell…
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162. Chore Coat Burial, Rug Cleaning, & Screaming Intro
1:12:57
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Chase & Timothy talk about chore coats, rug cleaning, and Chase’s screaming. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode, Chief Revolution Officer John DiJulius talks with Brian Polian. After 25 years of coaching football at the highest levels at such places as Notre Dame, LSU, Stanford, and Texas A&M, Brian stepped back from the coaching ranks and came back to his alma mater, John Carroll University, as the Vice President of Athletic sand National En…
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In this episode of The Ticket podcast, Ruth O'Brien, Senior Director, Automated and Proactive Support at Intercom sits down for a conversation with Blake Morgan, a customer experience futurist and author of 'The Eight Laws of Customer-Focused Leadership'. Blake discusses the importance of customer experience and the role of leaders in creating a cu…
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Chase & Timothy talk about healthy living, sunday cooking, & new jeans. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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160. Basketball Outfits, Improvising, & Theme Parks (Interview with Vic Michaelis)
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Chase & Timothy talk with Vic Michaelis about basketball outfits, improvising, and theme parks. Follow Vic: @vicmic on Instagram Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode we share 10 tips to engage and retain your team. This Labor Day is a great opportunity to put employees at the center of yoru thinking to drive customer experience and business results. Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - How you treat your team is how they will treat customers - Th…
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159. Negativity, New Fandom, & Game Worns
1:22:52
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Chase & Timothy talk about negativity, new fandom, & game worns. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Can you revolutionize your leadership legacy while navigating through crises and unprecedented challenges? On this episode of The Customer Service Revolution, join us as we explore this question with leadership experts John DiJulius and Dave Murray. They share insights on how visionary impact extends beyond organizational boundaries, inspiring empl…
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158. Breaking Routines, Full Circle Moments, & Triple D (Interview with Jason Stewart)
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Chase & Timothy talk with Jason Stewart, co-host of the podcast How Long Gone, about breaking routines, full circle moments, and Triple D. Follow Jason: @themjeans on Instagram https://themjeans.substack.com/ https://howlonggone.com/ Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub …
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157. Fine Dining, Buc-ees, & Hot Wheels Cons
1:03:35
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157. Fine Dining, Buc-ees, & Hot Wheels Cons Chase & Timothy talk about fine dining, Bucees, & Hot Wheels cons. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode of The Ticket podcast, Fred Walton, Conversation Designer at Intercom sits down to chat with Beth-Ann Sher, Senior Knowledge Manager at Intercom, about the role of a knowledge manager in an AI-driven customer service landscape. Beth shares her journey from being a product marketing manager to becoming a knowledge manager and discuss…
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156. Skate Shops, Green Pants, & Unreleased Collabs (Interview with Ryan Resurreccion)
1:13:16
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Chase & Timothy talk with Ryan Resurreccion about skate shops, green pants, & unreleased collabs. Follow Ryan: @rr.__ on Instagram Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Discover how AI is reshaping customer support and transforming business operations with Eric Vermillion, CEO of Helpshift. On this episode of The Customer Service Revolution, Eric walks us through Helpshift's evolution from a Bay Area startup to a key player in the gaming industry, highlighting how AI is revolutionizing contact centers. By automati…
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In this episode we welcome Shanif Dhanani to discuss enabling contact centers and the power of generative AI to improve the customer experience. Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - The best customer experiences are easy and reliable. - Hire people for your customer success roles and contact centers…
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Chase & Timothy talk about big walks, closet updates, & coming around. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode of The Ticket podcast, we explore the research conducted by Intercom on providing a remarkable customer experience with Senior Product Researcher Lynsey Duncan. Joining Lynsey are Bobby Stapleton, Senior Director, Human Support and Declan Ivory, VP, Customer Support to discuss the key findings including the importance of problem own…
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154. Reunion Tours, Lake Life, & Our Mutual Love of Japan (Interview with David Coggins)
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Chase & Timothy talk with David Coggins about reunion tours, lake life, and their mutual love of Japan. Follow David Coggins: @davidrcoggins on Instagram https://thecontender.substack.com/ Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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153. Car Mods, Public Speaking, & The Best Uniforms
1:03:24
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Chase & Timothy talk about car mods, public speaking, & the best uniforms. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Intercom president Archana Agrawal discusses how AI is transforming customer service by challenging the traditional trade-offs between quality, speed, and cost. Tracing the evolution from personal, local interactions to global call centers and digital channels, she explains how AI can handle simpler queries swiftly, freeing human agents for complex…
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Could your company's high turnover rates directly result from poor leadership? On this episode of The Customer Service Revolution, explore the startling reality that 82% of managers are considered “accidental managers”—individuals with job function expertise but lacking crucial leadership skills. We unpack the extraordinary impact on organizations,…
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152. Finding Your Calling, Being Honest, & Waffle Dogs (Interview with Michelle Rabin)
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Chase & Timothy talk with Michelle Rabin about finding your calling, being honest, and waffle dogs. Follow Michelle: @michellerabin on Instagram https://linktr.ee/michellerabin https://michelle-rabin.squarespace.com/about Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcano…
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In this episode I share 5 strategies to create a culture of employee engagement and retention. When you create a greate environment for your team, it makes them want to stay longer and give more discretionary effort. And you will grow your sales. Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - Employee engagem…
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151. Celebrity Style Review, Bad Boys Day, & Discord
1:08:11
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Chase & Timothy talk about bad boys day, Discord, and review celebrity style. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Providing great customer experiences requires deep knowledge about your customers. In this episode of The Ticket, Serena Chan, Research Advocate of Customer Experience at Dovetail, discusses how to conduct the right type of research and apply it to your CX. She talks about leveraging data effectively, balancing intuition with customer knowledge, an…
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On this episode of The Customer Service Revolution, uncover the secrets to building a thriving internal culture with John DiJulius and Dave Murray. Learn how breaking down organizational silos can transform your workplace into a cohesive, efficient powerhouse. Using real-world examples from Intermountain Healthcare, we'll show you how effective lea…
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150. Los Angeles, Mr. Deeds, & Beverage Rankings (Interview with Allison Crutchfield)
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Chase & Timothy talk with Allison Crutchfield about Los Angeles, Mr. Deeds, and beverage rankings. Follow Allison: @allisoncrutchfield on Instagram https://open.spotify.com/artist/5Hd2TLBA44nP3ftPAC1ZlZ?si=eugPpG2dTx2Yy6oFyGP4rA https://open.spotify.com/artist/1zIiCQLbCV0la5eLdT0FIj?si=lkkbWFKaQgeTSEEyTecdjQ https://swearin.bandcamp.com/music Follo…
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Intercom's Senior Director of Human Support Bobby Stapleton and VP of Customer Support Declan Ivory discuss the different strategies for getting buy-in from your execs when adopting AI-first customer service. We also hear the experiences of Constantina Samara, Head of Support at Synthesia, and Pat Barlow, Support Lead at Dovetail. Watch this episod…
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149. Changing Your Mind, Gold Mining, & New Recommendations
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Chase & Timothy talk about changing their mind, gold mining, & new recommendations. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Have you ever wondered what it takes to transform your e-commerce platform into a customer satisfaction powerhouse? On this episode of The Customer Service Revolution, we explore a compelling case study that reveals how one client drastically improved their customer service landscape and employee morale by addressing critical service defects. Uncov…
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148. Being in Front of the Camera, Confidence, & Forum Guys (Interview with Nolan Daniel White)
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Chase & Timothy talk with Nolan Daniel White about being in front of the camera, confidence, and Forum Guys. Follow Nolan: @nolandanielwhite on Instagram https://www.nolandanielwhite.com/ https://nolandanielwhite.substack.com/ Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.sho…
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In this episode we welcome Aaron Tighe into the studio to talk about customer experience and building a best-in-world experience Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - Great customer experience is about connection. - Empathetic and active listening will help you uncover unmet customer needs. - Learn m…
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147. Trampolines, Watching TV, & Overrated Fruit
1:09:21
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Chase & Timothy talk about trampolines, watching TV, and overrated fruit. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Intercom's Senior Director of Human Support Bobby Stapleton and VP of Customer Support Declan Ivory explore strategies for getting AI buy-in from CS teams. We also hear the experiences of Ben Peak, Director of Technical Support at Robin; Elli Neeld, Product Education Content Creator at HoneyBook; and Carl Olsen, General Manager of Operations at Sha…
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What if creating an exceptional employee experience could transform your company and drastically reduce turnover? In this episode of The Customer Service Revolution, John DiJulius and Dave Murray uncover the key strategies that make a workplace irresistible. From nurturing a culture of gratitude and training the whole person to helping employees di…
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146. Home Cooking, Family Recipes, & Seasonality (Interview with Akiko Kurematsu)
1:17:46
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1:17:46
Chase & Timothy talk with Akiko Kurematsu about home cooking, family recipes, and seasonality. Follow Akiko: https://akikokurematsu.com/ @mothertonguebook on Instagram Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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145. Bowling Leagues, Spring Buying, & Scary Movies
1:17:07
1:17:07
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1:17:07
Chase & Timothy talk about bowling leagues, spring buying, and scary movies. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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144. Being a Contrarian, Living in the Midwest, & Modern Entrepreneurship (Interview with Matthew Raymond of Cowgirl)
1:13:05
1:13:05
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1:13:05
Chase & Timothy talk with Matthew Raymond of Cowgirl about being a contrarian, living in the midwest, & modern entrepreneurship. Follow Matthew: https://cowgirletcetera.com/ @cowgirletcetera on Instagram Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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What if the secret to retaining top talent is how you welcome them? On this episode of The Customer Service Revolution, join John as he reveals the strategies to make your employee onboarding process efficient, memorable, and engaging. Drawing wisdom from Joey Coleman's “Never Lose an Employee Again” and Dan Heath's “Making Moments Memorable,” we t…
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In this episode we talk about crafting premium customer experiences within this volotile and competive marketplace. This will create a loyal customer base to grow your sales. Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team. - Let's talk about the current state of customer experience - What are the current struggl…
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In this episode of The Ticket, we explore how AI can maximize team efficiency in customer support with Ruth O'Brien, Senior Director of Automated & Proactive Support, and Leanne Harte, Senior Manager of Customer Support. They'll share valuable insights on effective AI implementation, the impact on support teams, and actionable advice for leaders lo…
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143. House Rules, Trend Outlook, & Frozen Treats
1:16:14
1:16:14
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1:16:14
Chase, Timothy, & 2 special guests, talk about house rules, trends outlook, and frozen treats. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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Many Customer Service Managers are wondering how to integrate and harness Artificial Intelligence. What’s the ultimate goal? Who would benefit from it? Shall we use GenAI during or after the conversation? In this podcast Paolo Fabrizio unveils the results of a laser-focussed survey right on these topics.…
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142. Garden Disasters, Road Trips, & Hometowns
1:04:23
1:04:23
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1:04:23
Chase and Timothy talk about garden disasters, road trips, and hometown. We had some technical difficulties with the video recording, so you can enjoy footage of just Timothy for this episode lol. Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com…
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141. Nike Shox, Tool Rankings, & Our Place in History
1:02:50
1:02:50
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1:02:50
Chase and Timothy talk about nike shox, tool rankings, and their place in history. PLUS– we’ve got video, folks! Follow: Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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This week Intercom’s Senior Director of Human Support Bobby Stapleton, Senior Product Marketing Manager OIivIa Singerlla and Staff Product Manager Alissa Tyrangiel discuss some exciting news in AI-first customer service. Watch our latest Built For You Episode here: https://www.youtube.com/watch?v=xTAzvif5fzw 😁 Follow the people: https://www.linkedi…
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