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#225: 7 Lessons That Made Me a Better Communicator
Manage episode 513314194 series 2922249
Вміст надано Nicola Flückiger. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Nicola Flückiger або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
#225: Most people think good communication is just about talking well. But the truth is, it’s about listening, presence, and connection.
In this episode, I break down 7 lessons that changed the way I communicate.
Get ready to learn why understanding comes before being understood, how to use the “A.C.A.” framework to connect instantly, how to remove filler words and sound more powerful, why body language speaks louder than words, when it’s worth being disagreeable, how asking the right questions gives you control in any conversation, and why stories are the most powerful communication tool of all, plus a lot more...
Timestamps
(00:00) Lesson 1 — Seek first to understand, then to be understood
(01:17) Lesson 2 — The A.C.A. framework: Acknowledge, Compliment, Ask
(02:50) Lesson 3 — Remove filler words and slow down
(03:55) Lesson 4 — Eye contact, posture, and body language
(05:25) Lesson 5 — Be willing to disagree (and why silence can be a lie)
(07:30) Lesson 6 — The person who asks questions leads the conversation
(09:15) Lesson 7 — Use stories to make your message stick
Bonus Resource
Nicola Flückiger
Contact Me
- Email me with any feedback, ideas, or insights you've gained from the episodes: nicola [at] nicolafluckiger [dot] com
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