CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions ...
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Welcome to 'Conversations with a SEND Mum' a podcast hosted by Nicole Bateman who is a SEND Mum herself and Co-Founder of The Super Sensory Squad. This podcast is dedicated to authentic conversations with SEND Parents—sharing the realities, challenges, and triumphs of raising children with Special Educational Needs and Disabilities. Expect open, supportive chats that bring together the experiences and stories of parents navigating the unique world of SEND parenting. Alongside these chats, we ...
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Discussing the Benzodiazepine-Induced Neurological Dysfunction (BIND) pandemic with #heroes I meet along the way. Disclaimer: always consult your physician for medical advice. Benzotired is best listened to on #Spotify and https://podcasters.spotify.com/pod/show/benzotired. Listener discretion is advised. 🌐: https://benzotired.jimdosite.com/
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CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions ...
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"This podcast will leave you feeling inspired to take a more proactive approach to your savings, earnings, & expenses." - BuzzFeed | Yo Quiero Dinero is an award-winning personal finance podcast that empowers listeners on topics like entrepreneurship, investing, financial independence & money mindset. Hosted by Jannese Torres, Latina money expert, author and entrepreneur. Known as “the swaggiest personal finance podcast", each week we drop episodes brimming with POC-friendly personal finance ...
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A monthly podcast series hosted by Colliers and Anjee Solanki, National Director of Retail Services for the U.S. Tune in every month for a fresh take on retail real estate and other related topics.
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Welcome to the Coach’s IDEA podcast. I am your host Marvin Okello. We would like to acknowledge that the land on which the Canadian Sport Institute Atlantic’s office, and training facility is located, is the unceded territory of the Mi‘kmaq people. The meaning behind the IDEA acronym is Inclusion, Diversity, Equity and Accessibility (in both physical and financial aspects). The podcast’s purpose is to share the stories from the many diverse coaches across Atlantic Canada and their experience ...
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In episode 4 of Conversations with a SEND Mum Season 3, host Nicole Bateman chats with Nikki Saunders, an incredible mum of two autistic boys and the brilliant mind behind the TV series Ready Eddie Go on Sky Kids. Nikki shares her journey of becoming an author, driven by her desire to support her own children in understanding their autism diagnosis…
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Episode 294 features Nicole Stanley of Arise Financial Coaching. We're talking about how to build wealth with an ordinary income. Listen now! Nicole Stanley is Head Financial Coach and Founder of Arise Financial Coaching. After paying off debt and raising her family's net worth to $250k+ through investing on a below average income, she began Arise …
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Episode 293 features Oralia Herrera of CENTURY 21 T.K. Realty, Inc. We're talking about how to buy a home in this economy. Listen now! Oralia Herrera is a seasoned real estate professional with CENTURY 21 T.K. Realty, Inc., where she has built a reputation for providing exceptional service and expertise. With years of experience in the real estate …
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In this episode of Conversations with a SEND Mum, Nicole Bateman is joined by Tamara Holland from Dot and Stripe Marketing to raise awareness for Developmental Language Disorder (DLD) on DLD Awareness Day. Tamara, a passionate advocate and parent of a child with DLD, shares her personal journey and the challenges of navigating life with a diagnosis…
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Episode 292 features Melody Estrada of Me&Co. We're talking about business marketing mistakes you're probably making. Listen now! Melody Estrada is an entrepreneur, community leader, and startup ecosystem advocate. She is the Founder and CEO of Me&Co, a marketing studio and educational space that helps entrepreneurs build strong marketing strategie…
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In this extra episode I announce coming back to Benzotired!
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In this episode of Conversations with a SEND Mum, Nicole Bateman is joined by Lisa Lloyd, author of Raising the Sen-Betweeners. Lisa shares her personal journey of raising two very different autistic children and the unique challenges they face navigating mainstream school settings when their needs don't quite fit the criteria for specialist educat…
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Episode 291 features Kirsten Roldan of Kirsten Roldan Coaching. We're talking about how to use email marketing to grow your business. Listen now! Kirsten Roldan is a Nuyorican Business Coach and Agency Owner with a 7 figure a year business. She created the only program that helps Coaches and Service Providers make Social Media Optional using Email …
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In the first episode of Season 3, Nicole Bateman sits down with Michelle Cyril, The Family Sleep Specialist, to discuss how to help neurodivergent children with complex sleep needs. As a nurse with a specialism in paediatric sleep, and a parent navigated sleep challenges with one of her children, Michelle brings a wealth of knowledge to the convers…
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Episode 290 features Viviana Vazquez of OverGenPoverty. We're talking about how to overcome generational poverty. Listen now! Viviana Vazquez is the founder of OverGenPoverty, an online community for people overcoming generational poverty and building generational wealth. Viviana teaches financial literacy lessons through the lens of a first-gen gr…
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This episode of the CX Nexus podcast features co-hosts Nicole Saunders and Chris Detzel discussing the impact of artificial intelligence (AI) on community management and customer experience. Here's a detailed description of the episode's content: 1. Introduction and Context: - Both hosts are about six weeks into new jobs, providing fresh perspectiv…
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Empowering Voices: Truth & Reconciliation, Coaching In The Community & The Importance of events such as NAIG and the BICMP with Madeline McDonald
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Join host Marvin Okello in this insightful episode of the Coach's Idea podcast as he sits down with Madeline McDonald, an inspiring coach from Atlantic Canada. Madeline, shares her journey from growing up in Milford, Nova Scotia, to becoming a dedicated rugby coach, advocating for inclusion, diversity, equity, and accessibility (IDEA) in sports. Ma…
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How To Turn Your Personal Brand Into A Business | Sonia Alejandra Saunders | Mujerón Movement
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Episode 289 features Sonia Alejandra Saunders of Mujerón Movement. We're talking about how to turn your personal brand into a business. Listen now! Sonia Alejandra Saunders is a Speaker, coach and founder of Mujeròn Movement. She coaches Latinas to get out of their own way in order to take action, find their purpose and become the Mujerón of their …
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Episode 288 features Eva McLaurin of She Wellthy. We're talking about how to go from hustle to healing. Listen now! Eva McLaurin, a resilient Latina from Bronx, NY, is a National Board-Certified Health and Wellness Coach and the SHE-E-O behind She Wellthy. With a multifaceted career spanning over 20 years, Eva has worn many hats; to include—financi…
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We have another special episode for y'all, mi gente!! This replay is about how to create your dream job with a blog, featuring past students from the JYBB cohorts! Luzy King is the founder of Viva la Budget and Finance, a financial and business coaching agency for first-generation Latinas and immigrants. In 2019, Luzy launched her coaching business…
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In this replay episode, Yo Quiero Dinero® creator and host Jannese Torres shares an IG live where she answers listeners questions like how do you make money as a blogger? Listen now! This episode a little preview of what our Jump Start Your Blog Bootcamp is all about! Want to learn more? Interested in starting your own blog? Have no clue where to s…
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Episode 285 features Lilias John of Your Financial Stylist. We're talking about how faith plays into your finances. Listen now! Lilias Folkes John, creator of Your Financial Stylist is a financial educator and money coach who teaches biblical financial principles to help women transform their finances, break free from the bondage of debt & manage t…
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In this episode of Retail: Recorded, host Anjee Solanki interviews Claudia Humphrey, a project manager with Colliers Engineering & Design. They discuss the critical elements of project management, and their conversation explores the balance between aesthetics and functionality in retail design, emphasizing how technology, like 3D programming, enhan…
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YQD® Success Stories: How Jeromy Turned His Love For Hospitality Into Content Creation | Jeromy Marcano-González | TropiBites
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Episode 284 features Jeromy Marcano-González of TropiBites. We're talking about how Jeromy turned his love for hospitality into content creation. Listen now! Jeromy Marcano-González is a proud Puerto Rican who has called Atlanta “home” since 2017. He’s passionate about all things food and beverage and has worked in the hospitality industry for 8 ye…
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This podcast episode of CX Nexus features hosts Nicole Saunders and Chris Detzel discussing the intersection of community management and sales strategies, particularly focusing on how community professionals can integrate their work with sales plays. Here's a detailed description of the episode: Introduction to the topic: The hosts introduce the ch…
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Episode 283 features Les Alfred of Balanced Black Girl. We're talking about how Les turned self-care into self employment. Listen now! Les Alfred is an award-winning podcast host, speaker, and content creator. For nearly a decade, Les has created inspiring, approachable wellness content leveraging her expertise as a personal trainer, nutrition coac…
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In this enlightening episode of CXNexus, hosts Nicole Saunders and Chris Detzel share their recent experiences transitioning to new roles in the customer experience and community management space. Both having just made significant career moves, they offer valuable insights and practical advice for professionals navigating job changes in the tech in…
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In this episode of CX Nexus, hosts Nicole Saunders and Chris Detzel are joined by Luke Austin, Director of Analytics and Insights at Reltio, to delve into the critical role of data analytics in modern marketing and sales strategies. Luke provides an in-depth explanation of essential concepts such as pipeline and bookings, and how these metrics are …
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Breaking Down Silos: Fostering Cross-Functional Collaboration for Better Customer Experiences with Jay Nathan
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This episode explores the interconnections between various aspects of the customer experience and emphasizes the importance of breaking down organizational silos to deliver better outcomes for customers and businesses alike. The discussion revolves around strategies for expanding revenue within existing customer accounts through cross-selling and u…
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This podcast episode of CX Nexus features hosts Nicole Saunders and Chris Detzel discussing the intricacies of planning and executing successful business events, particularly in the context of customer experience and community building. The episode provides a comprehensive overview of event management, drawing from Chris's recent experience organiz…
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Episode 282 features Naibe Reynoso. We're talking about how to create Latina centered businesses. Listen now! Naibe Reynoso is a multi-Emmy award-winning journalist and author based in Los Angeles California. She is the founder of Con Todo Press, a mission driven company that publishes and creates award-winning books that celebrate the joy of Latin…
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CX Nexus" features hosts Nicole Saunders and Chris Detzel discussing the integration of community efforts with sales and marketing strategies in their respective companies, Reltio and Zendesk. They explore how community engagement can drive business growth through targeted strategies like ABX (account-based experience) and expansion opportunities. …
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In the debut episode of "CX Nexus," hosts Nicole and Chris warmly welcome their audience into the fold of an innovative podcast series dedicated to exploring the intricate world of customer experience (CX) and its pivotal role in business success. Nicole, with her profound background as the director of community at Zendesk, brings to the table a we…
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Episode 281 features Adriana Brava of Adriana Brava Law. We're talking about why you need an estate plan. Listen now! Adriana Brava is a bilingual 20+ year first-gen Mexican-American estate-planning attorney servicing Los Angeles and Orange County. Her mission today is to protect families through education and legal services. Now that Adriana is ru…
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Episode 280 features Danielle Desir-Corbett. We're talking about how to quit your job with a podcast. Listen now! Danielle Desir-Corbett is a multi-passionate travel and personal finance writer, 6x author, host of The Thought Card Podcast, and co-host of Road Trip Ready Podcast. As a financially savvy traveler, Danielle is all about making smart de…
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How To Invest In Residential Assisted Living | Isabelle Guarino | Residential Assisted Living Academy
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Episode 279 features Isabelle Guarino of Residential Assisted Living Academy. We're talking about how to invest in residential assisted living. Listen now! Isabelle Guarino is a graduate from Arizona State University, a former flight attendant, Walt Disney World intern and now Residential Assisted Living Academy’s leading lady. She has been working…
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Episode 278 features Sam Vander Wielen. We're talking about how to legally protect your online business. Listen now! Sam Vander Wielen is an attorney-turned-entrepreneur and legal educator who helps coaches & service providers legally protect and grow their online brands through her legal templates, her podcast “On Your Terms”, and her signature pr…
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Episode 277 features Jessica Cuevas of Viva La Mama. This episode is for all the mami's out there. We're talking about how to be a generational curse breaking mami. Listen now! Jessica Cuevas, the Founder and Creator of Viva la Mami, LLC, is a podcaster, coach, and community builder. Once Jessica became a mom in 2021, she noticed that there was a l…
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Episode 29 | Harnessing Human-Driven Data: How Spatial.AI is Revolutionizing Retail Insights
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Lÿden Foust, CEO of Spatial AI, joins Anjee Solanki for this month's episode of Retail Recorded. One of retail's biggest challenges is identifying its core consumers; Spatial AI works with brands to surface its best customers by leveraging social media, retail visitation, and demographic data to classify their behavioral patterns by type and trade …
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S2 E14: Dyslexia, Screening and Understanding Neurodivergent Brains: Nicole Bateman chats with Matt Hancock
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In the final episode of Season 2, host Nicole Bateman is joined by Matt Hancock, founder of the Accessible Learning Foundation. Together they discuss Matt's experience of school before he knew he was dyslexic, his advocacy work, and the importance of understanding neurodivergent brains in the education and criminal justice systems. Episode Highligh…
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Episode 276 features Carla Santamaria of First Gen Coaching and Consulting. This episode is for all the 9-5ers out there. We're talking about how to double your salary. Listen now! Carla Santamaria is a Honduran immigrant who more than doubled her salary in 10 months by job hopping from higher ed to healthcare to tech. She is now a career coach on …
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In Season 2, Episode 13 of "Conversations with a SEND Mum," host Nicole Bateman chats with Caroline Wallace, founder of The SEN Business Mum, about her experiences with adoption and raising a son with XYY syndrome. They discuss the adoption process, the unique challenges of supporting a child with XYY syndrome, and Caroline's emotional journey, inc…
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Episode 275 features Naihomy Jerez, a Certified Integrative Nutrition Health Coach. We talk about why your health affects your wealth. Listen now! Naihomy Jerez, is a Certified Integrative Nutrition Health Coach specializing in women’s hormone health, and dedicated to empowering high-achieving women of color. Her passion lies in guiding them to uti…
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S2 E12: Life can change in one moment - the importance of Parent Mental Health: Nicole Bateman chats with Aisling Owens Nash
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In Season 2, Episode 12 of "Conversations with a SEND Mum," host Nicole Bateman sits down with Aisling Owens Nash to discuss the critical importance of parent mental health. They delve into Aisling's experiences parenting neurodivergent children, making strategies fun for the whole family, and a terrifying freeze moment that profoundly impacted her…
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Episode 274 features Victoria Leandra. We talk about how to create your own career path. Listen now! Victoria Leandra is a Latina award-winning journalist, recognized as "A Creator to Keep an Eye On" by Instagram in 2020. Previously at VICE and Bloomberg, Victoria is the founder of Leandra Media and has developed herself into a culture and travel i…
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Episode 273 features Christine Vega-Perez of Life's Risk Management. We talk about how she got started with her coaching side hustle. Listen now! Christine Vega-Perez is a Decision Making & Accountability Life Coach and a Registered Nurse with extensive experience in the healthcare sector since 2007. She holds a Master’s of Science in Nursing in He…
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In Season 2, Episode 11 of "Conversations with a SEND Mum," host Nicole Bateman chats with Louisa Stanley about her new book "Parenting on a Different Path." Louisa's book brings together 26 stories of parenting children with complex needs. They discuss the common themes and unique aspects of these stories, and Louisa shares her personal journey of…
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In this episode of CX Nexus, hosts Nicole Saunders and Chris Detzel are joined by Luke Austin, Director of Analytics and Insights at Reltio, to delve into the critical role of data analytics in modern marketing and sales strategies. Luke provides an in-depth explanation of essential concepts such as pipeline and bookings, and how these metrics are …
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Crossover Episode | Mind The Business: Small Business Success Stories | Community Building ft. Rebundle
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On this special bonus episode, I'm sharing a recent episode on Mind The Business: Small Business Success Stories. No Solopreneur is an island. Even as we run our own businesses, the importance of building a community of other business owners is paramount. From sharing advice and support to building a thriving and competitive marketplace, networking…
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S2 E10: Turning Frustration into Positive Action: SEND Strategies for Primary Years: Nicole Bateman chats with Georgina Durrant
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In Season 2, Episode 10 of "Conversations with a SEND Mum," host Nicole Bateman sits down with Georgina Durrant from The SEN Resources Blog. They discuss the systemic challenges faced by children with SEND, how to channel frustration into positive action, and strategies from Georgina's upcoming book "SEND Strategies for Primary Years." Episode High…
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Crossover Episode | Watch Us Thrive Podcast: How Financial Freedom Can Get You Out of a Toxic Situation
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In this special bonus episode, I'm introducing you to my little sister's podcast, Watch Us Thrive. In this episode, we're talking about my brand new book, Financially Lit! and all things love & dinero. We discuss financial abuse, signs to look out for if you think you might be in a financially abusive relationship, how to protect yourself and your …
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Episode 270 features Jasmine Ramirez of By Any Means Coaching. We talk about how mental health impacts your money! Listen now! Jasmine Ramirez is a proud Latina from New York City. She is a seasoned financial therapist and coach with over a decade of experience. Jasmine and her husband founded By Any Means Coaching (B.A.M.) in 2020. They provide pe…
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In this special episode of "Conversations with a SEND Mum," host Nicole Bateman sits down with Ana Bonasera to discuss the crucial topic of parent carer mental health. Ana shares her personal journey with mental health, the importance of sleep, and why having regulation strategies is vital for parent carers. Episode Highlights: Ana's Mental Health …
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Empowering Youth and Ensuring Safe Sport with Nicole Kuzmich and Simon Taylor
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Welcome to the Coaches' Idea Podcast, hosted by Marvin Okello. In this episode, we dive into the world of mental performance consulting with our esteemed guests, Nicole Kuzmich and Simon Taylor. Both certified mental performance consultants at CSIA, Nicole and Simon share their unique journeys and insights into their work with coaches. Nicole, a fo…
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S2 E8: Tips for filling out DLA and finding your community: Nicole Bateman chats with SENDMummies Jemma and Lisa
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In Season 2, Episode 8 of "Conversations with a SEND Mum," host Nicole Bateman sits down with Jemma and Lisa from SENDMummies. Together, they share invaluable tips for filling in the DLA (Disability Living Allowance) form, discuss their personal stories, and emphasise the importance of finding and building your community. Episode Highlights: Tips f…
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