Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Вміст надано Kelsey Murphy. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Kelsey Murphy або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
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Creating Your Customer Journey Map For More Personalized Sales {Featuring Julia Taylor}
Manage episode 404765710 series 2448076
Вміст надано Kelsey Murphy. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Kelsey Murphy або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode of the Whiskey and Work Podcast, Kelsey sits down with former military intelligence officer and CEO of the Geek Pack, Julia Taylor. They discuss the concept of the customer journey map and its significance in business, insights into understanding the customer journey and its various touch points, and examples of impactful customer experiences and how they can be applied in different business contexts. Sit back, relax and grab a pen and paper for this one — you’re going to want to take some notes!
What we’re talking about…
Julia's background in military intelligence and transition into entrepreneurship
Her inspiration for founding Geek Pack and her passion for empowering women in tech
Julia's unique approach to entrepreneurship as a digital nomad and lover of camping.
Introduction to the concept of the customer journey map and its significance in business.
Insights into understanding the customer journey and its various touch points.
Examples of impactful customer experiences and how they can be applied in different business contexts.
Discussion on personalized interactions, gift-giving, and effective communication in enhancing the customer journey
Applicability of customer journey mapping in coaching businesses
The importance of maintaining personalization and intimacy in coaching as businesses scale
Strategies for coaches to enhance client experiences and stand out in a competitive market
Julia's recommendations for implementing customer journey mapping in coaching practices
To learn more or connect with Julia, visit the links below!
A {free} Tool or Two!
Did someone say free? Yup that’s right. Kelsey’s here to help with a few free tools to help launch your business and creative ideas! Click the links to start your journey.
Links Mentioned
248 епізодів
Поширити
Manage episode 404765710 series 2448076
Вміст надано Kelsey Murphy. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Kelsey Murphy або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode of the Whiskey and Work Podcast, Kelsey sits down with former military intelligence officer and CEO of the Geek Pack, Julia Taylor. They discuss the concept of the customer journey map and its significance in business, insights into understanding the customer journey and its various touch points, and examples of impactful customer experiences and how they can be applied in different business contexts. Sit back, relax and grab a pen and paper for this one — you’re going to want to take some notes!
What we’re talking about…
Julia's background in military intelligence and transition into entrepreneurship
Her inspiration for founding Geek Pack and her passion for empowering women in tech
Julia's unique approach to entrepreneurship as a digital nomad and lover of camping.
Introduction to the concept of the customer journey map and its significance in business.
Insights into understanding the customer journey and its various touch points.
Examples of impactful customer experiences and how they can be applied in different business contexts.
Discussion on personalized interactions, gift-giving, and effective communication in enhancing the customer journey
Applicability of customer journey mapping in coaching businesses
The importance of maintaining personalization and intimacy in coaching as businesses scale
Strategies for coaches to enhance client experiences and stand out in a competitive market
Julia's recommendations for implementing customer journey mapping in coaching practices
To learn more or connect with Julia, visit the links below!
A {free} Tool or Two!
Did someone say free? Yup that’s right. Kelsey’s here to help with a few free tools to help launch your business and creative ideas! Click the links to start your journey.
Links Mentioned
248 епізодів
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Player FM сканує Інтернет для отримання високоякісних подкастів, щоб ви могли насолоджуватися ними зараз. Це найкращий додаток для подкастів, який працює на Android, iPhone і веб-сторінці. Реєстрація для синхронізації підписок між пристроями.
Схожі до Whiskey & Work Podcast
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
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Player FM - додаток Podcast
Переходьте в офлайн за допомогою програми Player FM !
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