Julie Bentley on staff and volunteer wellbeing at Samaritans

Third Sector Podcast

Lucinda and Emily are joined by Julie Bentley, chief executive of Samaritans, to find out how the charity has rebuilt its volunteer base after it shrank by 30 per cent during the Covid-19 pandemic.

Julie describes how Samaritans’ more flexible volunteering packages aim to attract volunteers from all corners of society. She provides her views on the campaigning climate for charities, and the need for more consistent core funding to help the sector overcome the present financial challenges.

She also stresses the need for a more joined-up and compassionate social care system to identify and assist people with overlapping needs, from financial to mental health support.

Charity Changed My Life features the story of Duaa Falah, executive director for the Iraqi grassroots organisation Mercy Path for Women’s Affairs. Duaa explains how her involvement with Mercy Path and its sister organisation, Mercy Hands, has enabled her to become a force for good in her community.

Also in the episode, Emily provides some background to Third Sector’s new podcast series, The Diff. You can submit your feedback on the first three episodes by recording a voicenote here.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email [e-mail] for further information.

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Read the transcript.

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