Ep 246: Mastering Clinical Empathy: A Roadmap for Veterinary Success, with Dr. Joshua Rosen — Part 2

The 'So You're A Vet... Now What?' Podcast

In this episode of "So You're a Vet... Now What?" host Dr. Moriah McCauley welcomes back Dr. Josh Rosen for a continuation of their discussion on clinical empathy. After debunking common myths in the previous episode, they now shift focus to the pet parent's perspective. The conversation delves into the roadmap pet parents navigate during their time at the hospital and explores practical ways to implement clinical empathy in daily veterinary practice. Whether you're a final year vet student or a recent graduate, this episode offers valuable insights to enhance your approach to patient care. Tune in to learn how to elevate your empathetic interactions in your next appointments.

Dr. Joshua Rosen is an experienced veterinarian and influential voice on social media whose passion lies in sharing the value of clinical empathy in veterinary medicine. Through his content, Dr.Joshua shares not only why clinical empathy is valuable to both veterinarian and pet parent, but how veterinary teams can implement clinical empathy in their daily practice.

Episode Outline

[00:00:49] Clinical empathy perspective shift

[00:04:26] Clinical empathy benefits everyone.

[00:09:00] Receptionists are the bread.

[00:11:08] Culture of empathy

[00:15:24] Delegation is important

[00:18:22] Recognizing discomfort through body language.

[00:22:25] Trusting vets after bad experiences.

[00:25:59] Signposting in veterinary care

[00:28:00] Showing clinical empathy

Episode Links

Visit DogtorJosh’s website: https://www.dogtorjosh.com/

Follow DogtorJosh on TikTok: https://www.tiktok.com/@_dogtorjosh

Connect with Dr. Joshua Rosen: https://www.linkedin.com/in/joshua-rosen-24030935/

Mentioned in this episode:

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