The First Customer - Solving The Most Common Pain Points of ServiceNow Customers with Ron Gidron

The First Customer

In this episode, I was lucky enough to interview Ron Gidron, the CEO and founder of xtype, a platform engineering solution for ServiceNow customers.
Ron shares insights from his background growing up on a farm in Israel to becoming an entrepreneur in the tech industry. Despite his humble beginnings, Ron's journey led him to work with companies like Mercury Interactive before venturing into entrepreneurship. He emphasizes the entrepreneurial spirit he developed from his farming roots, highlighting the similarities between farming and entrepreneurship.
Ron reflects on his past experiences, including a failed startup attempt, and shares valuable lessons learned, particularly emphasizing the importance of choosing the right partners and listening to advice, such as that from his wife. He discusses the evolution of X Type, from its inception to acquiring its first customers, which involved understanding real problems within the ServiceNow ecosystem and building relationships through conversations and trials. Ron underscores the significance of solving genuine problems and navigating the complexities of enterprise sales, emphasizing the need for patience and persistence.
Tune in to the latest episode of The First Customer Podcast to hear more about Ron's remarkable story which proves that entrepreneurial spirit knows no bounds!
Guest Info:
xtype
http://www.xtype.io
Ron Gidron's LinkedIn
https://www.linkedin.com/in/rongidron/
Connect with Jay on LinkedIn
https://www.linkedin.com/in/jayaigner/
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https://www.youtube.com/@thefirstcustomerpodcast
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https://www.firstcustomerpodcast.com
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