Funny for money | Duane Hutchison
Manage episode 459562828 series 3577614
Episode 152: CS is a catch-all, but there's one profession in particular Duane Hutchison doesn't want associated with it.
⏱️ Timestamps:
00:00:00 - Intro
00:03:15 - Customer success meets frustration
00:03:55 - Tough analogies: the CS cultural struggle
00:05:00 - Entitlement or incentives? Picking a culprit
00:06:48 - Junk drawers of the workplace
00:09:28 - QBIQ: framing feedback with finesse
00:11:53 - Hot potato teamwork and ownership fears
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Duane Hutchison:
Duane's LinkedIn: https://www.linkedin.com/in/duanehutchison/
Mentioned in this episode:
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