SkySwitch Customer Journey: Inside SkySwitch’s Onboarding Excellence, Podcast

Telecom Reseller / Technology Reseller News

SkySwitch Customer Journey: Inside SkySwitch’s Onboarding Excellence, SkySwitch stands out in the UCaaS space, this conversation is packed with valuable takeaways to help you hit the ground running

Customer Journey Podcast Series

“Our company is successful because our partners meet with customers,” says William Brister, SkySwitch’s Director of Onboarding. “That’s the way we do our onboarding. We meet with the partner. It ends up being hours and hours that we spend with them during the onboarding process during that 9 to 12-week period. If they, if they need additional training or they want to go back through a subject, you know, they can come back to onboarding. We’re not only in that nine to 12-week period, but we’re also helping the partner navigate later, even later, if they need additional training. Now, with Sky Switch, when you become a partner, there are a lot of resources and people to talk to.”

Join William and Technology Reseller’s Doug Green as they dive into SkySwitch’s comprehensive onboarding process. In this episode, they discuss how SkySwitch equips its partners for success from day one, sharing insights into the tools, resources, and personalized support provided throughout the journey. Whether you’re a new partner or curious about how SkySwitch stands out in the UCaaS space, this conversation is packed with valuable takeaways to help you hit the ground running.

About SkySwitch

This is a multipart podcast exploring the SkySwitch customer journey. SkySwitch offers its partner customers a white-label approach, training, support, and many options. SkySwitch is a BCM One company, a UCaaS leader with more than 275 employees, a long-standing presence with integrity in the marketplace and rock-solid technology.

Visit www.skyswitch.com

SkySwitch Customer Journey