“This isn’t a business where you swap technology every two years—these are life safety lines that need to work for the next 20,” says Jake Jacoby, CEO of TELCLOUD. “That’s why our approach is about doing the right thing for customers and giving partners confidence that what they deliver today will stand the test of time.” In the latest episode of t…

“AI has eaten software for lunch, but it might be eating communications for dinner,” says Dario Betti, CEO of the Mobile Ecosystem Forum (MEF), in a wide-ranging conversation with Doug Green, Publisher of Technology Reseller News. In this podcast, Betti discusses his recent article, The AI Gold Rush Isn’t Going Elon Musk’s Way, and explores how mob…

“At events, don’t chase 200 badge scans—set a KPI like 25 real conversations that turn into 15 meetings and 10 closes,” says Charlene Ignacio, founder of Fornix. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Ignacio about Fornix’s mission: unite MSPs and vendors to win more deals through aligned sales-a…

“We’re the unmanaged service provider—we don’t want to do what MSPs do. We provide the infrastructure so they can grow,” says Andrew Natour of Leaseweb USA. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Tim Mandell and Andrew Natour to discuss how Leaseweb partners with MSPs to deliver flexible, scal…

“Technology is just a tool—we help businesses maximize its use and apply AI correctly to drive efficiency,” says Mahmud Khan of CMIT Solutions. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Khan, who recently launched CMIT Solutions of Greater Burlington, New Jersey. As a new franchise owner, Khan is…

“Noncompliance isn’t just risky—it can mean lost licenses, lost trust, and lost business,” says Joe Garner of dmarcian. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, caught up with Garner and colleague Billy Muldoon to discuss why DMARC—the standard for authenticating email—should be a top priority for MSPs and th…

“CRM shouldn’t suck—but for too many companies, it does,” says Christopher Smith, Founder of Empellor CRM. “The good news is, when implemented correctly, it can finally deliver on its promise of productivity.” At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Smith about why so many organizations feel burde…

“Noncompliance in certain cases is not an option—and it can put a company out of business,” says Rick Mancinelli, CEO of C3 Complete. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Mancinelli and Shash Patel, VP at C3 Complete, to discuss why compliance has become one of the most pressing challenges—a…

“Left of boom cybersecurity doesn’t have to be overwhelming—and we’re here to help,” says Nett Lynch, CISO at Kraft Kennedy and Emperor of Legion. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Lynch about Legion, a new division of Kraft Kennedy dedicated to helping MSPs deliver enterprise-grade security…

“We complete your portfolio—but never compete with your secret sauce,” says Raul Garrido, Director of Sales & Implementation at C3 Complete. At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Garrido and Darin Gull, Director of Business Development, about how C3 helps MSPs strengthen their offerings while pr…

“Start tinkering. You’ve got to start somewhere—and now is the time,” says Jacci Robinson, Vice President – Go-to-Market & Growth (North America) at Anunta.At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Robinson after her panel appearance to discuss how MSPs can begin their AI journey. She noted that …

“Organizations spend heavily on prevention, but incidents still happen. What makes the difference is how well you respond—and you can’t do that by flipping through a 50-page Word document,” says Noam Morginstin, CEO and Co-Founder of Exigence.At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Morginstin t…

“You can find out what your MSP is worth in just 15 seconds,” says Paul Daigle of Biz Advisory Board. “Our evaluator benchmarks your business against peers and shows where you can grow and how to position for acquisition.”At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Daigle moments after his standing…

“AI is a break point for everybody, not only in Latin America, but the entire world. We need to relearn technology—and keep learning,” says Annerys Rosario, founder of NextGen AI Business Consulting.At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, spoke with Rosario about her mission to help organizations strengthen …

“We save about 70% to 80% of the time it takes to enter an RFP,” says Edouard Reinach, CEO of Trampoline. “It becomes a much better gamble if it’s just eight hours instead of 40.”At the MSP Summit in Orlando, Doug Green, Publisher of Technology Reseller News, sat down with Reinach to discuss how Trampoline is transforming the way MSPs tackle one of…

“DTEN is the best-kept secret in all-in-one conference rooms for Teams and Zoom,” says Bennett Bauer, Account Executive, Distribution at DTEN, in an interview with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First.Bauer explained how DTEN’s all-in-one capacitive touch panels streamline the deployment of collaboratio…

“Segmentation is powerful, but complexity is the enemy of reliability. That’s why resilience has to be part of the zero-trust conversation.” — Mitch Densley, Principal Solutions Architect, OpengearMitch Densley, Principal Solutions Architect at Opengear, joined Doug Green, Publisher of Technology Reseller News, to explore why Zero Trust cannot stan…

“Voice is back—and with AI, network APIs, and VCons, we’re moving from channels to intelligent engagement.” — Kevin Nethercott & Rob Kurver, CPaaS Acceleration AllianceKevin Nethercott and Rob Kurver of the CPaaS Acceleration Alliance (CPaaSAA) joined Doug Green, Publisher of Technology Reseller News, to preview their Member Summit in Amsterdam, Se…

“XSponse is a full ecosystem built on a network-based system using PoE and BLE technology,” says Blake Albertsen, VP of Sales at XSponse, in an interview with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First.Albertsen highlighted XSponse’s integrated security and communications platform, which combines wearable tec…

“At the core of my leadership style is people first,” says Casey Huffling, Senior Vice President of Specialty Technologies at ScanSource, in a conversation with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First.Huffling oversees supplier and partner relationships in barcoding (AIDC), mobility, point of sale, and pay…

“You’re not trading your customer in for a commission,” says Eric Tuttle of Intermedia Cloud Communications. “With our C.O.R.E. model, you own the customer relationship, the billing, and the long-term value of recurring revenue.”In this Technology Reseller News podcast, Publisher Doug Green speaks with Eric Tuttle of Intermedia Cloud Communications…

“Instead of a three- to five-hour compliance task, we’ve reduced it to a 10–15 minute review.” That’s how Mark Vange, CEO of Autom8ly, describes the company’s breakthrough in helping carriers and enterprises solve the growing complexity of 10DLC text messaging compliance.In this interview with Doug Green, Publisher of Technology Reseller News, Vang…

“We eliminate CapEx, embed Zero Trust by default, and lower TCO by 30–40%.” — Niraj Singh, Chief Business Development Officer, NileNiraj Singh, Chief Business Development Officer at Nile, joined Doug Green, Publisher of Technology Reseller News, to discuss how Nile is redefining enterprise networking with a consumption-based, AI-driven model built …

“We are now branding ourselves as the trusted infrastructure supporter of AI,” says Scott Eaton, Sr. Director, Partner Management at Lumen, in a conversation with Doug Green, Publisher of Technology Reseller News, during ScanSource Partner First.Eaton explained that Lumen, built on the combined legacies of CenturyLink, Level 3, Savvis, and Global C…

“Press 1 is dead. If you haven’t integrated AI into your core telephony stack, you’re on the path to obsolescence.” — Andy Abramson, Founder & CEO, ComunicanoIn this conversation with Doug Green, Publisher of Technology Reseller News, Andy Abramson—32 years into leading Comunicano—explains why legacy, menu-tree IVRs are being displaced by SIP-nativ…

“All those companies are going to one box. One box is the way to go.” — Robert Garry, Founder, The POTS BoxRobert Garry, founder of The POTS Box, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is helping partners tackle the nationwide POTS replacement challenge.The POTS Box delivers an all-in-one device—router,…

“Thanks to AI, voice is becoming sexy again.” That’s the clear message from Stijn Nijhuis, CEO of Enreach, in a conversation with Doug Green, Publisher of Technology Reseller News.Nijhuis explains that partners and SMBs across Europe are now asking the same urgent question: how can AI transform the way businesses communicate, especially through tel…

"We do the hard stuff so our partners can go sell." That’s how Brian Cuppett, Senior Vice President of Specialty Technologies at ScanSource, describes the company’s newest announcement: a broadened partnership with Zoom.In an interview with Doug Green, Publisher of Technology Reseller News, Cuppett detailed a new resale agreement that allows VARs a…

“Our charter is to make it easy for our partners to add,” says Ansley Hoke, Senior Vice President of ScanSource’s Integrated Solutions Group (ISG).In a conversation with Doug Green, Publisher of Technology Reseller News, at ScanSource Partner First, Hoke outlined how the newly launched ISG is designed to help partners expand their technology stacks…

“To boldly go where no SIM has gone before.” That was the theme at the Advantix booth during ScanSource Partner First, where Ansley Hoke, Senior Vice President of ScanSource’s Integrated Solutions Group (ISG), joined Doug Green, Publisher of Technology Reseller News, to discuss the company’s expanding role in wireless connectivity.Hoke explained th…

“Shadow AI is real—60 to 80% of employees are already using AI at work, whether it’s sanctioned or not.”That’s the wake-up call from Vinay Goel, CEO of Wald.ai, in a new Technology Reseller News podcast with publisher Doug Green. Goel explains how Wald.ai is helping enterprises and MSPs enable AI safely, in an era when sensitive data is routinely—a…

“Giving back has always been in our DNA,” says Wendy Thacker of ScanSource, reflecting on the company’s growing commitment to community engagement.In an interview with Doug Green, Publisher of Technology Reseller News, at ScanSource Partner First, Thacker shared how ScanSource is scaling its Impact 360 program, originally launched in Greenville, So…

“Using Viirtue’s Vibe platform gave me a $3,000 a month raise.” That’s how one partner summed up the difference of moving from costly billing systems and third-party dependencies to Viirtue’s all-in-one white label platform.In a new Technology Reseller News podcast, Doug Green speaks with Dan Rosenrauch, CEO of Viirtue, about how MSPs can unlock hi…

“If you’re an MSP looking for a growth hack, Viirtue Connect is the place to be.” That’s how Dan Rosenrauch, Co-Founder of Viirtue, describes the company’s upcoming partner conference and its broader mission to help MSPs scale smarter.In a conversation with Technology Reseller News Publisher Doug Green, Rosenrauch previewed Viirtue Connect 2025, ta…

“AI is causing such a strain on the energy grid that CSPs need every tool they can to keep costs and compliance in check,” says Adrian Barcia, Product Marketing Specialist at iconectiv. In a conversation with Doug Green, Publisher of Technology Reseller News, Barcia explained how iconectiv TruOps Common Language® Codes—CLEI™ Codes (equipment-level)…

“Just because you can keep running Office 2016 or 2019 doesn’t mean you should,” warns Andy Syrewicze, Security Evangelist at Hornetsecurity. In a conversation with Doug Green, Publisher of Technology Reseller News, Syrewicze explained the looming compliance and security risks as Microsoft ends support for Office 2016 and 2019 on October 14, 2025.W…

In this podcast, Doug Green, Publisher of Technology Reseller News, sits down with Ariel Hayes of SHI International to discuss the company’s role in the technology reseller industry, their AI initiatives, and their strategic partnerships.SHI International is a major national reseller offering a wide range of hardware, software, and services. Ariel …

At VMware Explore, Technology Reseller News publisher Doug Green stops by the LogicVein booth—drawn in by a bold and humorous sign that reads: “Does your network suck?” In this episode, Doug interviews Bobby Olander of LogicVein, who explains how the company's playful approach at the show is matched by serious innovation in network management solut…

In this episode of Technology Reseller News, publisher Doug Green speaks with Ameet Dhillon from Phoenix Technologies, live from the VMware Explore show floor. Dhillon returns to discuss FirmGuard, Phoenix Technologies’ cutting-edge remote BIOS management and security solution, now gaining momentum among MSPs and IT professionals.FirmGuard, develop…

“We are an absolute recurring revenue engine,” says Ted Lee, co-founder of SmarTrak.ai, in a new podcast interview with Doug Green, Publisher of Technology Reseller News. Speaking from Cisco GSX and VMware Explore, Lee describes how SmarTrak.ai is enabling partners to transform data into growth, helping some global players reverse declines and gene…

"If you're currently using free Ubuntu, you're getting supported Ubuntu Pro as part of your VCF license — which is amazing." – Thibaut Rouffineau, CanonicalAt VMware Explore 2025, Doug Green, Publisher of Technology Reseller News, spoke with Thibaut Rouffineau, Vice President of Marketing at Canonical, about how Canonical is elevating Ubuntu into t…

“Complexity is at the core of this, and our mission at Broadcom has been how to address this complexity by making things simpler,” says Abhay Kumar, Global Head of Managed Services for Broadcom’s VMware Cloud Foundation (VCF) division.In this Technology Reseller News podcast, recorded live at VMware Explore 2025, Kumar discusses Broadcom’s strategy…

"If we have to roll a truck, there’s a problem," says Jake Jacoby of TELCLOUD. In the latest episode of the POTS and Shots podcast series, Jacoby joins Technology Reseller News publisher Doug Green to discuss how TELCLOUD eliminates costly and disruptive truck rolls with a carrier-grade platform that delivers complete remote management for POTS rep…

“Standards are a way to separate out those who say they do the right things from those who actually do them,” says Jeff Seibert, Chief Provocateur at SERI.In this Technology Reseller News podcast, Publisher Doug Green interviews Seibert about SERI’s mission, the role of the R2 standard in responsible electronics reuse and recycling, and the upcomin…

In this Technology Reseller News podcast, Doug Green interviews Jill Blankenship, CEO of Frontline Group, and Thomas McCarthy-Howe, CTO of Strolid, about their collaboration on vCons (Virtualized Conversations)—a new file format that could transform how conversations are captured, stored, and analyzed in the contact center.A vCon is a standardized …

In this Technology Reseller News podcast, Doug Green speaks with Jennifer Lee, President and Co-CEO of Intradiem, about how AI—particularly predictive AI—can improve agent well-being, enhance customer experiences, and reduce costly attrition in telecom contact centers.Jennifer LeeLee, who began her career as a telecom contact center agent, explains…

In this Technology Reseller News interview, Doug Green speaks with Dane Surkamer, VP of Global Channel Sales at Digi International, about how the IoT leader is teaming with TELCLOUD to tackle the huge POTS line replacement market.Digi, now in its 40th year, specializes in mission-critical wireless connectivity across industries such as healthcare, …

In a fast-paced fall event season, where overlapping trade shows can overwhelm even seasoned marketers, Sam Littlefield, President and CEO of Littlefield Agency, joins Technology Reseller News Publisher Doug Green to share fresh strategies for cutting through the noise. Founded in 1980 and based in Tulsa, Oklahoma, Littlefield Agency specializes in…

"It’s as if we were both JP Morgan and the New York Stock Exchange." — Quoting a Google executive in his new book, Ari Paparo lays out the case against the tech giant.In this Technology Reseller News podcast, Publisher Doug Green interviews Ari Paparo, CEO of Marketecture TV and author of Yield: How Google Bought, Built, and Bullied Its Way to Adve…

In this Technology Reseller News and Cloud Communications Alliance preview of the upcoming CCA Financial Summit (October 7, 2025, Willard Hotel, Washington, D.C.), Doug Green speaks with Michael Quinn, Founding Partner at Q Advisors, and Jonathan Marashlian, Managing Partner at The CommLaw Group. The session they will lead—aptly titled Hotel Califo…