Personalizing the Patient Experience in a Digital Age | With Dr. Patrick McGill, Chief Transformation Officer at Community Health Network
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Featuring Dr. Patrick McGill, Chief Transformation Officer at Community Health Network.
In this episode, we dive into how Community Health Network is delivering on the digitally-driven, personalized experience that patients want, on par with the digital experience they get in virtually all other industries.
Dr. McGill shares insights on:
- The powerful intersection of technology and patient experience
- The role of the digital front door in enhancing patient access
- How to effectively leverage data for personalized patient care journeys
- Addressing bias in healthcare data and its impact on health equity
- The future of a tech-enabled patient experience
Find Dr. McGill's work at www.ecommunity.com
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The Digital Healthcare Experience Podcast
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Produced by Naomi Schwimmer
Hosted by Chris Civitarese
Edited by Eli Banks
Music by Nicholas Bach
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