273. How Neiman Marcus Group creates measurable outcomes for DE&I that help drive the business forward

Retail Gets Real

As the chief people and belonging officer at Neiman Marcus Group, Eric Severson oversees all of the aspects of the organization that impact people, both internally and externally.

Eric takes us from his start in the industry, at ten, working in his father’s retail shop, to Macy’s, Gap and more. His tips on team building and talent retention, leveling the playing field and operating with inclusion in all aspects of business are as actionable as they are insightful.

The bottom line is, you can’t just talk the talk anymore. You have to walk the walk. And that means developing real, measurable programs, investing in them and holding yourself accountable. It has to be fully integrated in what you do, or modern consumers will look the other way.

We learn that what Eric is after, this overall sense of belonging for all stakeholders, is an ongoing process, one that we must work at and fine tune over time. Listen to hear his insightful perspective on the current place (and future) of diversity, the environment, and important other social programs in the future of retail.

Learn more at retailgetsreal.com.