S1 Ep1: Chronic Obstructive Pulmonary Disease (COPD) Group Medical Visits; Leveraging Patient Education To Reduce Hospital Admissions And Emergency Room Visits Qualitycast North podcast

33:47

Patients with alcohol use disorder (AUD) are some of the heaviest users of western healthcare resources and particularly emergency departments. Effective treatments for alcohol use disorder have recently become available but only a very small proportion of eligible AUD receive treatment. To talk about their excellent quality improvement work in identifying eligible AUD patients and directing them towards appropriate care from the emergency department, are our two guests today, Dr. Aron Zuidhof, Medical Director for Emergency Services in Interior Health and Dorrie Fasick , Transformational Lead for the Interior Health Emergency Services Network. They talk us through the groundbreaking, wrap-around, care-pathway for AUD they’ve helped develop and at the same time, offer a masterclass in spread and implementation of this initiative to all 28 facilities in their health region. Links: AUD in ED Work Flow FV Help is Available AUD Outpatient Prescription…

Qualitycast North

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S4 Ep12: From Tiny Acorns - The Amazing Origin Story of BC’s Physician Quality Improvement Program featuring Dr. Curt Smecher 32:56

26 днів тому32:56

32:56

British Columbia’s Physician Quality Improvement (PQI) program celebrates its 8th birthday this year. Since inception, this program has produced amazing improvement work some of which we’ve showcased on this podcast. PQI has also generated a culture shift towards quality amongst the physician community throughout the province. Our special guest today is Dr. Curt Smecher, aka “Papa QI”, the person responsible for PQIs original vision and first training cohort. In this episode, we talk to Curt about PQI’s humble beginnings, the progress and impact of the program to date and its exciting next phase. We also hear how redefining barriers as “speed bumps” and a thoughtful, incremental approach towards its goals, has produced the program’s impressive results. Abbreviations used during this episode: PQI – Physician Quality Improvement SSC – Specialist Services Committee, a collaborative committee between the Doctors of BC and the British Columbian Ministry of Health Ministry – BC Ministry of Health Fraser – Fraser Health Authority We love to hear from you, our listeners. Send us your feedback or ask us a question about healthcare quality improvement by emailing us at qualitycomms@northernhealth.ca .…

Qualitycast North

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S4 Ep11: The Good and Wise Lead QI Lives. Special "Mic-Swap" Episode with Guest Host Dr. Gurpreet Narang and featuring Dr. Shyr Chui 36:08

6 weeks тому36:08

36:08

In this special “mic swap” episode, Lee Cameron and guest co-host Dr. Gurpreet Narang turn the tables on our regular co-host Shyr Chui to ask him about his journey into QI, some of his current projects and memorable highlights from over 20 years of QI work. Amongst other things, we touch on Whole System Quality, building strong QI teams, artificial intelligence and what gets him out of bed every morning. Links: IHI White paper on Whole System Quality (Juran’s Quality Trilogy) Qualitystream North…

Qualitycast North

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S4 Ep10: Improving Access to Emergency Care for West Coast Indigenous Communities featuring Dr. Jim Christenson 56:15

9 weeks тому56:15

56:15

Today’s guest is a giant and well-respected figure in British Columbian Emergency Medicine. In addition to his many research and quality improvement projects, Dr. Jim Christenson helped create the British Columbia Emergency Medicine Network improving the quality of emergency care across the province. But far from slowing down in retirement, he’s continued pioneering work, turning his attention to the rural, indigenous communities on the west coast of Vancouver Island. In this insightful and moving interview Dr. Christenson talks about the current state of healthcare in these remote communities, the challenges of addressing inequity, his personal motivation for this work and some of the incredible and heartwarming encounters he’s experienced on the way. Links: Northern Health PQI E-mail us!…

Qualitycast North

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S4 Ep9: Continuing Medicine at the Edge featuring Dr. Ray Markham 22:52

13 weeks тому22:52

22:52

In the second part of our interview with Northern Rural Family Physician, Dr. Ray Markham, we discuss some of his leadership work supporting rural communities across the province through the Rural Coordination Centre of BC. We discuss how to build a provincial support network and how the constraints of geography and remoteness can be turned to advantage by fueling innovation to improve care “at the edge”. Links: Partnership Pentagram RCCbc…

Qualitycast North

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S4 Ep8: Northern BC Canucks visit the IHI Forum featuring Dr. Kalah Blackstock, Dr. Darren Jakubec, Dr. Christin Fabriel-Leclerc, Dr. Ian Schokking and Dr. Omesh Syal 34:30

16 weeks тому34:30

34:30

Each year, the Institute of Healthcare Improvement holds its annual forum in December. Over 4 days, between 3 to 4 thousand healthcare quality improvers from across the world join together for a packed program of workshops, QI project reports, improvement science education and keynote lectures from renown speakers. This year, a large contingent of Canadians made the trip including some from Northern British Columbia so we decided to bring these Northern Physicians together for a fun panel discussion about their experiences and what they learned from this year’s forum. This is the recording of that discussion moderated by our regular Qualitycast North host Dr. Shyr Chui. We talk about our key takeaways, Dr. Anthony Fauci’s keynote, power networking and tips for first-time forum attendees. Links: Institute for Healthcare Improvement Dr. Kedar Mate and Dr. Thomas Lee Keynote…

Qualitycast North

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S4 Ep7: Medicine at the edge featuring Dr. Ray Markham 29:22

19 weeks тому29:22

29:22

If you’re ever tempted to think medicine is practised the same everywhere in British Columbia, think again. Small rural communities present specific challenges to healthcare delivery due to their size and location, no more so than in the North where we also have long, snowy winters to contend with. That’s not to say that rural care can’t be high quality care. Providing valuable insights into rural family practice is today’s guest Dr. Ray Markham. This interview was so good we split it into two separate episodes. In this first part, Ray talks about his rural, generalist practice in Valemount, how to promote good teamwork and the unsung benefits of working in rural medicine. Links: Partnership Pentagram RCCbc…

Qualitycast North

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S4 Ep6: A beer a day doesn't keep the doctor away featuring Dr. Damian Fay 21:37

22 weeks тому21:37

21:37

We’re returning to Northeast BC today and the subject might make some listeners squirm a little in their seats. We talk to Dr. Damian Fay, a rural GP and sexual health practitioner based in Hudson’s Hope about his QI work improving his vasectomy service. We talk about the challenges patients experience in accessing care in the North before the conversation takes a lighthearted turn towards the pros and cons of living and working in the north, craft beer and a novel way to get your triathlon track times down.…

Qualitycast North

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S4 Ep5: Finding purpose in Quality Improvement featuring Dr. Daisy Dulay. 22:19

25 weeks тому22:19

22:19

We’ve showcased a lot of excellent physician-led quality improvement work on this podcast with its corresponding positive impact on patient care. But what is the effect of doing this work on the physicians themselves? Talking about the benefits of doing QI on her day-to-day work, life and career is today’s guest Dr. Daisy Dulay, a cardiologist based in Victoria, BC. In this episode we discuss career paths, purpose, rediscovering joy in our work and “slow medicine”. Links: Northern Health PQI Spreading Quality Improvement | SSC…

Qualitycast North

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S4 Ep4: What Matters to You? Maternity Nurses in Smithers BC featuring Dr. Kate Niethammer. 29:25

28 weeks тому29:25

29:25

Recruitment and retention of front-line staff is a major challenge across healthcare systems globally right now, and no more so than in small, rural communities across Northern British Columbia. Today’s guest Dr. Kate Niethammer, a rural GP and obstetrician based in Smithers, BC, explains how she, using a QI approach and asking what mattered to them, was able to reverse nurse shortages and help re-establish full staffing levels in her unit. In this episode we talk about the benefits of living in the North and the universal power of pizza. Links: Institute of Healthcare Improvement (IHI) Framework for Improving Joy in Work Northern Health PQI…

Qualitycast North

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S4 Ep3: The Great X-Ray Bake Off – Improving Joy at Work one cookie at a time - featuring James Cheesman 18:20

31 weeks тому18:20

18:20

With the current challenges faced by healthcare organizations around the world, maintaining staff morale and Joy in Work is a daunting task. The response of one medical imaging department in Northern British Columbia? Competitive baking! This week we interview James Cheesman, a Medical Radiation Technologist at The University Hospital of Northern British Columbia about “The Great X-Ray Bake Off”. With staff bakers competing for the Grandmaster Baker title and trophy, all other staff tasting and scoring the delicious entries and a resulting improvement in departmental morale and camaraderie, it’s a win-win solution for everyone. If you enjoyed this episode, please subscribe to our channel. If you have a question about healthcare quality improvement or feedback for us at Qualitycast North, email us at qualitycomms@northernhealth.ca and your question could feature on a future episode. Links: Northern Health Physician Quality Improvement Program Cake by Numbers – The UHNBC Grandmaster Bake off…

Qualitycast North

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S4 Ep2: Putting Patients at the Centre featuring Kim Eggers 31:27

34 weeks тому31:27

31:27

When improving or making changes to the way organizations provide health care, it often seems the last person consulted is the patient themselves. This seemingly perverse order of priority is a lingering throwback to a more historical and paternalistic model of care. One person looking to change this is today’s guest Kim Eggers, the Patient Partner Advisor for Northern Health’s Physician Quality Improvement program. In this episode we learn about Kim’s background, her motivation for patient advocacy and her vision for the co-creation of health care services. Resources: Patient Voices Network of British Columbia Northern Health Physician Quality Improvement Program…

Qualitycast North

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S4 Ep1: Special Episode: Northern Health’s new CEO - the first 9 months featuring Ciro Panessa 36:32

37 weeks тому36:32

36:32

We’re back for our fourth season with our new co-host, Lee Cameron. Our season opener is a cracker featuring special guest Ciro Panessa, the new CEO of Northern Health. In this episode we talk about Ciro’s journey to CEO, his first 9 months, and Northern Health’s priorities over the next 5 years. We also touch on life on the road and why ultimately, he’s grateful. Resource links: Northern Health Northern Health Physician Quality Improvement “The First 90 Days” book by Michael D. Watkins…

Qualitycast North

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S3 Ep9: Deanna reflects on her favorite 3 episodes from the last 3 seasons of Qualitycast North 47:50

47 weeks тому47:50

47:50

It’s our Season 3 finale and a special episode tinged with a little sadness as it’s our Producer and Co-host Deanna’s last episode with QCN. This week I turn the tables on Deanna and ask about her experiences on the show and to take us through her favourite interviews from our first three seasons. Which guests did she choose? You’ll have to listen to find out! Qualitycast North will return in the Autumn with Season 4 and we’re planning a special QI clinic episode in which we answer listeners’ questions on healthcare quality improvement. Where are you struggling? What advice do you need? We want to hear from you so email us at qualitycomms@northernhealth.ca with your question.…

Qualitycast North

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S3 Ep8: Mind Space. Building successful skills for wellbeing across British Columbia with Dr. Fiona Petigara 23:20

50 weeks тому23:20