It's Just Easier If I Do It Psychology Of Customer Success podcast

1y ago 22:39

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Вміст надано Rachel Provan. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Rachel Provan або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

Do you feel completely overburdened with work - but can't begin to imagine how to show someone else how to do it?
Worried it won't get done correctly and you will be blamed?
Learn how to stop choosing short term benefit over long term success in this episode:
It's just easier if I do it...
BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER:

How to delegate tasks in a way that your team will thank you for
What to delegate - and what to keep for yourself
How to create a culture of empowerment
The foolproof template I've used to delegate for over ten years
Grab the template here!

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
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WEBSITE

https://provansuccess.com

Розділи

1. The biggest lie in CS Leaders Tell (00:00:00)

2. Short-Term Benefits and Long-Term Consequences (00:02:17)

3. The Missed Opportunity (00:04:39)

4. Embracing the Power of Empowerment (00:05:38)

5. The Importance of Delegation and Clear Expectations (00:07:01)

6. Coaching vs Teaching (00:09:54)

7. Overcoming the Fear of Delegating (00:13:17)

8. What You Should Really be Doing (00:14:11)

9. Implementing Change and Building a Culture of Empowerment (00:16:06)

10. Managing Anxiety Around Job Security (00:18:27)

11. Dealing with Mistakes (00:20:25)

12. How To Give It A Try (00:22:10)

27 епізодів