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Calm Under Pressure With Reggie Parker
Manage episode 460022816 series 3422680
Вміст надано Ashley Valenzuela. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Ashley Valenzuela або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode of Let's Talk Dispatch, Reggie Parker joins us to shed light on the often-overlooked role of dispatchers in crisis situations.
As a Behavioral Health Coordinator and crisis negotiation leader, Reggie has dedicated his career to empowering dispatchers with emotional resilience and de-escalation skills.
Together, we discuss the importance of recognizing dispatchers as first responders, their role in debriefings, and how they can better support both callers and themselves in high-pressure situations.
Things to Consider:
What self-care practices can I implement to support my mental health and prevent burnout in this high-stress profession?
Am I taking advantage of debriefings and peer support to process and manage the emotional impact of my calls?
How can I develop emotional resilience to better handle high-pressure calls and maintain my well-being?
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