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The Art of Training New Hires Efficiently
Manage episode 432841704 series 3565799
Вміст надано Buzzsprout. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Buzzsprout або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Brian Johnson joins Happy to Help for the second time! In this episode, we discuss training new hires! Brian and Priscilla dive into prioritizing new hire training, a recent training project, and tips for developing your own training program!
They touch on training in small teams, the importance of flexibility and adaptability in training, hands-on inbox training, personalized self-study topics, and fostering an environment where questions are celebrated!
We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com!
To learn more about Buzzsprout visit Buzzsprout.com
Розділи
1. Training Support Specialists for Remarkable Service (00:00:00)
2. Guest Intro: Brian Johnson (00:00:25)
3. Training New Support Hires (00:03:59)
4. Tips for Training on Small Teams (00:06:55)
5. Remote Shadowing and Structured Training (00:13:45)
6. Evolution of Buzzsprout Support Training (00:14:53)
7. Developing a New Training Plan (00:19:30)
8. Buzzsprout's Podcaster Success Training Program (00:27:55)
9. Tailoring Your Training Process Over Time (00:37:04)
10. Tips for Developing a Training Plan (00:41:18)
11. Support in Real Life: Navigating Difficult Conversations in Teams (00:48:46)
17 епізодів
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