313: Jeff Harry – Playing at Work (Enhancing CX with Play)

Fast Leader Show | Customer Experience Leadership

Вміст надано Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

3+ y ago 45:25

MP3•Головна епізоду

Playing at work have been traditionally unacceptable in the workplace. As adults, we think playing is childish and working meant being serious all the time. However, based on what we see from top performing companies in the world today, play has been an important aspect in their success. Play has led to innovation of products like Gmail, Google Meet, and many others. So, if you are a call center executive or have a call center business, should you allow or encourage playing at work? Does play make a positive impact in your customer experience strategy?

Listen as Jeff Harry helps you rediscover your play. Playing is not merely having fun at work and wasting time and reducing productivity. Playing encourages fun and allows your employees to feel positive, thereby leading to enhanced creativity and a more positive customer experience.

275 епізодів

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach