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38 - Gratitude in Business
Manage episode 430349448 series 3504714
Вміст надано Kari Lotzien. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Kari Lotzien або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
It can be tempting to offer steep discounts or to host large events to show appreciation to your customers but I think we need to be cautious. In this episode, I am discussing practical and cost-effective ways for small business owners to show appreciation for their customers in personal ways that cost very little. Personalized and genuine gestures are so valued. This is where I think small businesses have an edge over large corporations. Showing sincere appreciation while balancing financial responsibility, can help you build meaningful connections without overspending.
Key Moments:
- 04:30 Listen to your customers to learn what matters to them. Notice small details.
- 06:20 Implement the Platinum Rule when it comes to customer appreciation.
- 08:45 Be creative and financially smart when planning how to demonstrate gratitude to your customers. When your journey becomes bigger than you, how many other lives will you impact and enrich?
- 15:00 Could you build VIP access or offer package deals instead of discounts?
21:45 How can you ensure that your customer appreciation efforts are good for your customers and your business?
Contact Kari Lotzien | Be the Anchor:
Key Links from this Episode:
- Learn more about Private Coaching with Kari
- Book a call to discuss the best options for your situation directly.
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