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This podcast is about self development and stories from my books. I have a degree in Applied Behavioral Sciences and also work as a BCaba. You can also buy my books at Amazon under Angie Diaz-Cervo or Marie Diaz-Cervo. Cover art photo provided by Brandi Redd on Unsplash: https://unsplash.com/@brandi1
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A Podcast is about direction. Knowing where to start, how to finish, and how to get you closer to your goals and dreams; while enjoying the journey. Be content, never complacent. All ways go for more, what a shame if you don't. ~Jose DiCervo
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Clinicians Creating Impact is a show for physical therapists, occupational therapists, speech therapists, and speech-language pathologists who want to find the next right answer and create more impact. Each week, Clinical Director and Owner of Abilities Neurological Rehabilitation, Heather Branscombe, shares valuable tips, tools, information, and learnings to help therapists find clients, stop overworking, make more money, and make hard conversations easier, so that they can create a bigger ...
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The Million Dollar Mindset Podcast peers into the mental makeup, work ethic, & passion of the brightest & influential minds in the world of business/entertainment. The MDM Podcast is hyper-focused on illuminating the positive culture of brands & impactful digital products engineered by unconventional entrepreneurs.
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In today's episode, I sit down with Kathy Cervo to discuss the importance of customer service skills in clinical practice. Kathy has a unique role where she helps clinicians balance their own experience with the client experience, building successful caseloads and schedules. Her insights from this vantage point are invaluable. We explore the common…
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Have you ever felt stuck in your job as a clinician? Maybe you've felt like you can't leave your current position, or you've struggled to make progress with a particular client. Perhaps you've even felt stuck working with a difficult coworker. If any of these scenarios resonate with you, then this episode is exactly what you need. Tune in this week…
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As clinicians, we face many challenges in our day-to-day work that can lead to frustration, whether it's issues with the system, work conditions, compensation, or workload. Even at the most amazing job, these challenges can arise. By having a plan in place to handle these frustrations, you can ensure that any decisions you make about your career ar…
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In this episode, I share insights on upholding boundaries from a recent professional development training we held here at Abilities led by Kerry Neilson, a seasoned veteran in the helping professions. With 46 years of experience, including 22 years as a high school counselor, Kerry brings a wealth of wisdom on the topic of maintaining professional …
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How do you take over a client from another clinician and ensure a smooth clinical transition? This is a question I received recently, and it’s an important topic to explore. It can feel challenging to step into an established therapeutic relationship and maintain the same level of care, but as clinicians, we want to provide the best possible servic…
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Leeza Pertsev joins us at the end of her first year as a new grad clinician and her reflections will be super useful for anyone out there looking to land their first clinical job, for clinicians moving roles, and for newer clinicians who want to know what kind of experience their peers are having. Tune in this week to discover Leeza’s tips for new …
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In this episode, I sit down with one of our amazing clinicians here at Abilities, Leeza Pertsev, to discuss her experiences navigating the "messy middle" of her first year in practice. If you’re currently in a phase of transition in your own career, this is the perfect episode to listen to as Leeza reminds you it’s okay to not have all the answers …
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New grads everywhere are looking for their first clinical roles. That’s why, this week, I’m reintroducing you to one of our own amazing clinicians here at Abilities: Leeza Pertsev. At the time of recording, Leeza was navigating her first year as a newly graduated therapist, and she shares a wealth of valuable lessons for newly qualified clinicians …
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As clinicians, we're often so focused on making goals achievable that we forget the importance of first letting our clients dream big. Asking the right open-ended questions can reveal surprising insights into what they truly desire, even if it seems improbable at first. When we understand our clients' deepest aspirations, we can tailor our approach…
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By taking the time to deeply imagine your perfect ordinary workday, you gain valuable insights into what truly matters to you. This goes beyond surface-level goals like compensation or specific skills. What I share today is about crafting a day-to-day experience that lights you up and maximizes your impact as a clinician. I walk you through the ste…
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Do you dread looking at your to-do list each day? You're definitely not alone. A difficult to-do list is a common source of stress for clinicians everywhere. But there is one powerful tool called the 3 Bs that has transformed my own to-do list, ultimately making it easier to handle. If you're a busy clinician who wants to magnify your impact withou…
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As clinicians, a big part of our work involves collaborating with others on a team. But what do you do when one of those team members isn't meeting your expectations or communicating in a way that works for you? Listen in for my perspective on how to approach this situation in an empowering way that starts with supporting yourself first. Learn thre…
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Labels of any kind have limitations. However, there's a massive benefit to understanding how your brain naturally works and using that knowledge to set yourself up for success. So if you're ready to start getting the most out of your clinical work by learning to get the best out of your brain, this episode on conative styles is for you. Tune in thi…
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If you're anything like me, getting negative feedback from a client about your performance as a clinician is truly crushing. However, when you use the techniques I share in today's episode, you are able to look at negative client feedback through a new, less painful lens. Discover a new way to deal with negative feedback in your work as a clinician…
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Following on from last week's conversation about deciding what you're really worth as a clinician and discussing the challenges of getting paid what you're worth, we're taking things a step further in this episode. If you want some practical tips and strategies to help you get paid what you're worth, this episode is for you. Tune in this week to pu…
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There was a time when conversations about money and compensation made me super uncomfortable. However, now that I'm a clinic owner, I love having conversations with interviewees about what they think they're worth and how they want to be compensated. If conversations about money make you cringe a little, this episode is exactly what you need. Disco…
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Micah Tatum shares his ambitious plan to build generational wealth through Cervo Media Group.
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Micah Tatum shares his ambitious plan to build generational wealth through Cervo Media Group. Support this podcast at — https://redcircle.com/million-dollar-mindset/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacyMUSICHYPEBEAST
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Today, I'm offering you a powerful insight into a conversation I had just this week with some of the clinicians I work with. I have a strategy that works for me in relating better with colleagues, even when it feels difficult, and I'm including some practical tips on how you can put all of this into practice. Discover everything you need to know ab…
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Manika unveils her blueprint for becoming a music icon Support this podcast at — https://redcircle.com/million-dollar-mindset/donations Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacyMUSICHYPEBEAST
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There are forces we don't control that bring change impacting us in our work lives, like a change in government policy, employer policy, or personnel in the workplace. Whatever changes you're dealing with in your work as a clinician, this episode is here to help you manage change, particularly when it's unexpected. If you want to up-level your tole…
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My guest in this episode is Alex Thompson, the executive director and founder of Power For All. She has a background in education, outdoor recreation, adventure therapy, and occupational therapy. She has specialized in working from a holistic lens with children, youth, and families in the last 15 years offering nature-based occupational therapy. Tu…
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If you're a speech language pathologist, an occupational therapist, or a physical therapist, you've likely worked with rehabilitation assistants before. But have you made the best use of their help? And how can you utilize assistants more effectively in your work as a clinician? If you want to become more competent and confident in using assistants…
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Do you struggle with giving negative feedback or receiving it yourself? When you need to deliver feedback to a colleague, a patient, or anyone else you encounter regularly, it's normal to feel very uncomfortable. As clinicians, we're naturally relationship-focused. In many ways, this is a superpower. However, being relationship-focused can be a lia…
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A topic that always comes up in my chats with clinicians is work-life balance. It's such a personal concept, meaning different things to different people, and that's what we're diving into today. Explore how to achieve a work-life balance that’s right for you. Learn about treating it like a science project, adjusting as circumstances change, and un…
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Neurodiversity is an important topic. As a society, we’re becoming increasingly more aware of the differences in how we think and interact as individuals. As clinicians especially, we’re trained to recognize neurodiversity when others may not see it, and we have a wonderful opportunity to help our neurodivergent colleagues show up exactly as they a…
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Thinking about your clients or your workload while you're away from work isn't necessarily a problem. However, when it crosses the line into overthinking and you need a little help taking your mind away from work so you can get the rest and relaxation you really need, this episode is for you. Tune in this week to discover a quick tip to disconnect …
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I'm all about adding more fun into my life, as I'm sure you are too. But how do you add more fun into your days at work as a clinician? Not everybody sees having fun at work as important, but for me, having at least some fun at work is a necessity. Discover some concepts and practical strategies that will help you add more fun to your work days. I …
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Do you have any drama at work? A lot of people will probably say yes to this because a little drama can feel like a normal part of being in a workplace. But while it is common, it doesn't need to feel normal. If it feels like you have some kind of drama to navigate on any given day in your work as a clinician, this episode is for you. Tune in this …
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As clinicians, setting and keeping boundaries can feel difficult. This makes sense because we’re people who have a real desire to help others, and sometimes it’s challenging to put our own needs above other people’s. However, having boundaries as a clinician actually makes everything about your work easier and more enjoyable. Tune in this week to d…
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When you’re looking for feedback, there’s an amazing model encompassed in a useful statement that you can call upon whenever you need it. One problem clinicians have is that we rarely ask for feedback at the most critical time. But the ones who do are the most successful in the long term. Discover the best way to get feedback on your work as a clin…
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As clinicians, we're adept at meeting the needs of others. However, when we're working with a colleague who is unwilling to follow our direction or doesn't meet the standards we set for ourselves, it can make our work feel challenging, and you may even dread collaborating with this person. Discover what to do when you find working with a specific c…
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Networking is a valuable tool for clinicians, but even for myself, it didn’t feel natural or desirable early on in my career. However, I was able to get over that initial discomfort and experience the benefit of networking as an introverted clinician, and I share all the tips that helped me in today’s episode. I discuss why networking helps you mak…
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Whether you’re a seasoned clinician moving to a new role or work environment, or you’re a fresh graduate taking up their first clinical position, it’s normal to struggle in a new clinical setting. Whenever we start something new, anxiety, pressure, discouragement, and imposter syndrome are generally along for the ride. Bring a little more ease to y…
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How do you find the best job for you as a clinician? New clinicians are entering a job market where finding a job isn’t an issue. But sometimes, that luxury of choice can feel overwhelming. When jobs are scarce, we take what we can get. But when they’re abundant, we’re left with the task of deciding which one suits us best. Discover the vital consi…
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If you are interested in expanding your listening skillset, there are three things that will help you become a better listener. These three tips are helping me develop the way I use listening in my own work as a clinician, and once you understand your role as a listener on a deeper level, you’ll be able to show up as the clinician your clients real…
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I’m here with a simple message today: it’s okay not to feel okay. We obviously want to provide a supportive environment for our clients, but it’s time to extend that support to ourselves in our work as clinicians. All you need are a couple of tools to help you be more effective in this area, so stick around for some useful tips you can apply when y…
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What makes a great clinician? Of course, clinical skills are important, but there are also aspects of being a truly great clinician that we can’t learn in our formal education. Kathy Cervo has been working with Abilities for almost 11 years, spending the past six years as the Director of Client Experience, and she knows a thing or two about what ma…
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I have experienced both mentoring and coaching in my clinical career, and while there are big differences between the two, they’re both super powerful. Understanding the differences between coaching and mentoring will help you decide what you need to move your career forward and make your experience of work even more amazing. Discover how coaching …
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While your reasons for being frustrated at work as a clinician are valid, before you quit and move on, you have the opportunity to decide what is actually the best decision for you. Whether you decide to quit or you end up staying in your role, I’m here to help you make the decision that is best for you in the long term. Try something new when you …
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As clinicians, the work we do can change on a dime. No matter how much we plan, our schedule shifts in an instant. We can’t plan everything about our day-to-day, but we can set an intention for how we want to adjust on the fly where necessary, and I’m showing you how on today’s show. Discover a quick hack to easily get your work done during clinica…
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I’m so grateful to have Leeza Pertsev back on the podcast to continue our discussion about navigating her first year as a new grad therapist and to get her advice for other people stepping into a professional clinical setting. This week, we’re discussing Leeza’s past experiences and how having to make decisions shaped her as an Occupational Therapi…
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Leeza Pertsev completed her Undergraduate Degree in Kinesiology at The University of British Columbia and soon after, she graduated with a Masters in Occupational Therapy. As a new graduate, she remains open and curious to build on her knowledge and experiences in every way she possibly can, and she’s an amazing example of what’s possible in our in…
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Whether we like it or not, negotiations are part of our work as clinicians. However, whether it’s for a salary or creating a treatment plan, I often see clinicians struggle when it comes to negotiating. We’re reluctant to negotiate, and when we do, we sometimes come across as unintentionally aggressive in our pursuit of getting what we want. If you…
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What do you do when you’re frustrated at work? Most of us see frustration as inherently negative. It took me 26 years of practice to develop a strategy for dealing with frustration at work, but I don’t want you to have to wait this long for yourself, so I’m sharing everything on today’s show. Discover what to do when you’re frustrated at work. I’m …
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For many clinicians, and even myself at one point, failure makes you feel like you’re dying. This makes total sense because of how we’ve come into our positions as working clinicians. Failure is actually a thought, and if you want to magnify your impact as a clinician, you need to move past this perception that failure is a matter of life or death.…
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This is the first episode of the New Year, a season that feels like the peak of new possibilities. I have massive goals for myself this year, and if you need some advice or motivation around your own goals for 2024, I’m here for you. You might currently set goals by thinking about what you want to prove to others, but the real beauty in setting goa…
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As we enter a New Year with big goals and ambitions in our careers, abundance is key. Whatever you’re going after in 2024, it’s time to start setting and going after your goals from a place of abundance. The first step is all about why you became a therapist in the first place, and the rest will flow from there. Tune in this week to learn why abund…
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As a therapist, is there something you’re believing that’s stopping you from creating the impact you really want to have? We’re often completely unaware of the thoughts we’re thinking and the beliefs we create as a result. Now is the time to become the watcher of your thoughts, so you can recognize where your brain is unintentionally making your li…
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Sometimes, taking time off from work actually feels stressful. You might feel pressure to overwork to get all of your projects done, you could be anxious about what will happen while you’re away, and you may even feel guilty about taking time off. But none of this will help you come back recharged and ready to work. Discover how to truly enjoy your…
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As a global society, we’re going through a challenging time. Worldwide and local events affect people in different ways, but I’m also noticing many of my clinical friends having a hard time, and for some of them, work feels like a real struggle right now. Tune in this week to see why feeling the struggle is the most effective way to problem-solve i…
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