Annie McGrandles | From Property Manager To Recruiter Beyond Four Walls

42:12

In this powerful roundtable episode of Beyond Four Walls , host Jodie Fraser is joined by leading voices from The Property Institute – Michael Jacobs , Emily Gray , Lizzie Higgs , and Malcolm Perryman – for a frank and insightful discussion on one of the toughest challenges in property management: dealing with difficult and abusive clients. Residents and building managers are all human, and sometimes human relationships don't work as well as they should. Two TPI directors join a panel to speak frankly of their own personal experiences, reflecting on went well and what didn't in trying to make relationships work better for everyone. The roundtable discusses lessons we can share with other business owners, team leaders and frontline teams Together, they explore: 🔹 Personal experiences with abusive or aggressive clients 🔹 The emotional and professional toll such interactions can take 🔹 Practical strategies for de-escalation and protection 🔹 Support structures for property managers 🔹 Honest reflections on what could have been done differently 🔹 Advice for new and emerging professionals in the sector This episode is a must-listen for anyone working in the leasehold and block management industry, especially those navigating frontline roles. 🎧 Listen now and be part of the conversation around creating safer, more supportive work environments in property management. 💙 Episode Sponsor This episode is proudly sponsored by Michael Laurie Magar – a professional, people-focused company delivering expert leasehold and estate management across the UK. Their commitment to raising standards and promoting well-being in the industry aligns perfectly with the values of Beyond Four Walls . Thank you to MLM for supporting this important conversation. Property Management in London | MLM Property Management Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Jane Harvey | The Newly Appointed CEO of The Hollie Gazzard Trust 1:07:29

14 днів тому1:07:29

1:07:29

Welcome to another inspiring episode of Beyond Four Walls , where we explore the stories and experiences of individuals driving meaningful change. In this episode, we are honoured to welcome Jane Harvey, the newly appointed CEO of the Hollie Gazzard Trust. Jane brings over 20 years of experience in broadcast journalism, having worked with esteemed organizations like BBC and ITV. Her dedication to tackling stalking and abuse began in 1999 when she first reported on the issue, traveling to the United States to engage with leading experts in risk and safeguarding. Since then, she has played a pivotal role in shaping national policy, working with Tracey Morgan’s charity, Network for Surviving Stalking, and helping to establish the National Stalking Helpline. Jane’s passion for advocacy was further ignited when she learned about Hollie Gazzard’s story through a radio interview with Nick Gazzard. In 2017, she took on a frontline role, supporting high-risk stalking victims in Gloucestershire, an initiative spearheaded by the Trust that has since received statutory funding. In this conversation, Jane shares her remarkable journey, the lessons she has learned, and her vision for leading the Hollie Gazzard Trust into a new chapter. We discuss: Jane’s career in journalism and its impact on her advocacy work. The evolution of stalking awareness and national policy. The Gloucestershire specialist stalking support service and its successes. Her goals as the new CEO of the Hollie Gazzard Trust. How the Trust plans to address stalking and abuse in the digital age. The importance of community engagement, collaboration, and policy change. Ways individuals can support the Trust’s mission. This episode is a must-listen for anyone passionate about social change, victim support, and advocacy. Jane’s journey is a testament to the power of perseverance, collaboration, and unwavering commitment to making a difference. Resources & Links: Hollie Gazzard Trust: Home - Hollie Gazzard Trust National Stalking Helpline: National Stalking Helpline | Suzy Lamplugh Trust Follow Beyond Four Walls on social media for updates and future episodes. Huge thank you to our sponsors for this episode BCH Ltd Professional & reliable building insurance valuations Thank you for tuning in! If you found this episode valuable, please share it with your network and leave us a review. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Sara Dillon | The Hollie Gazzard Trust | Raising Awareness Through Training 36:58

21 день тому36:58

36:58

In this episode of Beyond Four Walls , host Jodie Fraser is joined by Sara Dillon, Training Manager at The Hollie Gazzard Trust. Together, they delve into the vital training courses offered by the Trust and their significant impact on the property sector, particularly for lone workers. From fostering safer work environments to empowering individuals through awareness and education, this discussion highlights the essential role training plays in personal and professional safety. What You’ll Learn in This Episode: An introduction to The Hollie Gazzard Trust and its mission The different training courses available, including Active Bystander , Working Without Fear , and Reframing Masculinity How these courses benefit professionals in the property sector, especially those working alone Real-life examples of how training has positively impacted individuals and organizations Practical advice for lone workers and industry leaders on implementing safety measures How businesses can support employee well-being through awareness and education Key Questions Discussed: What inspired Sara Dillon to join The Hollie Gazzard Trust? How does the Active Bystander course empower individuals in difficult situations? What are the core takeaways from Working Without Fear ? How does Reframing Masculinity challenge societal norms and contribute to safer workplaces? How can property sector professionals apply these training principles effectively? What are some success stories that highlight the impact of this training? How can real estate companies better support lone workers? What future initiatives does The Hollie Gazzard Trust have planned to expand its reach? Why This Matters: The property sector, particularly roles involving lone working, comes with unique challenges regarding safety and security. By implementing the principles of these training courses, professionals can foster a safer, more supportive working environment. This episode is a must-listen for property managers, business owners, and anyone looking to enhance safety awareness in their organization. Resources & Links: The Hollie Gazzard Trust: Home - Hollie Gazzard Trust Training Programs: For Business - Hollie Gazzard Trust Connect with Sara Dillon: Sara Dillon | LinkedIn Follow Beyond Four Walls for more insightful discussions on workplace well-being and safety Join the Conversation: Have thoughts on today’s episode? Share your insights on social media using #BeyondFourWallsPodcast and tag us! Don’t forget to subscribe and leave a review to help others discover these important discussions. This episode is sponsored by BCH Ltd This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Susan Gregory | Turners Oak | Empowering Aging Homeowners 34:40

28 днів тому34:40

34:40

Welcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach. Learn about the emotional and practical support offered by Turner's Oak, and how they guide clients through significant life transitions. In addition to her innovative business practices, Susan is a leading advocate for women in the residential property sector. As an active member of Women in Residential Property, she's championing a new survey that seeks to enhance the experiences of women in the industry. Listen in to understand the importance of this groundbreaking initiative and Susan's vision for a more inclusive real estate environment. Key Topics Discussed: 1. The founding story of Turner's Oak Estate Agents and its unique market approach. 2. The significance of serving older homeowners and their emotional journey. 3. Susan's role in promoting women in the residential property industry. 4. Insights from the new survey on women working in the residential sector. 5. Strategies for fostering inclusivity and support for women in real estate. 6. Future trends and opportunities for aging homeowners in the property market. This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations - Personal anecdotes and experiences from Susan's work with Turner's Oak. - The impact and potential of the new survey on women in the residential property sector. - Susan's insights on creating a supportive environment for women in real estate. **Connect with Susan Gregory:** - Turner's Oak Estate Agents: Turners Oak - Supporting older homeowners. Downsizing. Moving home after many years. Selling in retirement. Selling My Parents Home, - Women in Residential Property: Homepage - Women in Residential Property - Survey on Women in Residential Property: Your voice, your experience, your story - Women in Residential Property If you enjoyed this episode, please leave a review, share it with friends, and subscribe for more inspiring conversations. Don't forget to explore the survey and join the dialogue on empowering women in the residential property sector. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Carly Melling | Kindness Through Clarity 46:09

5 weeks тому46:09

46:09

Carly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide, quickly climbing the ranks to become an Associate Director at Gateway after nearly a decade of hard work. Carly then took a leap of faith into the bustling world of London, joining Berkeley Group Plc as Head of Operations. This pivotal role not only deepened her understanding of large, complex estates but also allowed her to deliver operational excellence and drive significant revenue streams for the business. In addition to her full-time role, Carly also shares her expertise through consultancy, advising leaseholders and property management professionals alike. It’s clear that her passion for the industry is as strong today as it was when she first started. When she’s not revolutionising residential operations, Carly enjoys long hikes with her partner, Robert, indulging in the latest culinary delights, and staying active in the gym—a habit she proudly maintains from her bodybuilding days. So, whether you’re a property management professional or simply curious about the industry, you won’t want to miss this great conversation. This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Emma Bush | Brethertons | Navigating the Complex World of Property Litigation 58:13

6 weeks тому58:13

58:13

Welcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experience to the table. Emma's Journey: Discover how Emma embarked on her career in property litigation and what motivated her to specialise in contentious residential leasehold matters. Building Safety Act 2022: Gain insights into the impact of this crucial legislation on property litigation and how Emma navigates its intricacies. Alternative Dispute Resolution: Learn about the role of ADR in minimising litigation costs and the effectiveness of pre-emptive pre-action steps. Memorable Cases: Emma shares memorable cases that have shaped her career and the lessons learned along the way. Future of Property Litigation: Discuss emerging trends and challenges in the field, and Emma’s predictions for the future. Advice for Aspiring Litigators: Valuable tips and advice for those looking to specialise in property litigation, including essential skills and strategies for success. Whether you're a legal professional, a property owner, or simply curious about the world of property law, this episode is packed with valuable insights and practical advice. This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations Connect with Us: Jodie Fraser: Jodie Fraser BA(Hons) FTPI AssocRICS FIoL | LinkedIn Emma Bush: Emma Bush | LinkedIn Don't forget to subscribe to "Beyond Four Walls" for more episodes exploring the fascinating world of property law. If you enjoyed this episode, please leave us a review and share it with your network. Thank you for listening, and stay tuned for more engaging discussions and expert insights! Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Anji McGrandles | Mind Hacks for Everyday Wellbeing 48:23

7 weeks тому48:23

48:23

In this enlightening episode of "Beyond Four Walls," host Jodie Fraser sits down with mental wellbeing expert Anji McGrandles, the founder of The Mind Tribe. With a wealth of experience working with global clients, Anji shares her insights into the importance of mental health in today’s fast-paced world. From practical tools and neuro hacks to fostering resilience and mindfulness, this episode is packed with valuable strategies to enhance your mental wellbeing. Key Discussion Points: Anji’s journey into the field of mental wellbeing and founding The Mind Tribe Common misconceptions about mental wellbeing Practical tools and techniques to enhance daily mental health The role of mindfulness and how to start practicing it Challenges faced when prioritizing mental health Creating a culture of mental wellbeing in the workplace Signs of burnout and strategies to address it The impact of sleep on mental wellbeing and tips for improvement Success stories from Anji’s work and her personal self-care practices Current trends in mental health and wellness Advice for integrating mindfulness into daily routines The importance of community and connection in mental health Resources Mentioned: THE MIND TRIBE Home - House Of Coco Magazine Connect with Anji McGrandles: Instagram (1) Anji McGrandles | LinkedIn Listen to More Episodes: Don’t forget to subscribe to "Beyond Four Walls" for more insightful conversations on mental wellbeing and personal growth. If you enjoyed this episode, please leave a review and share it with your friends! Thank you for tuning in! Sponsored by BCH - Reinstatement Cost Assessments - Barrett Corp Harrington At Barrett Corp & Harrington, we survey all types of property from private homes and blocks of flats, to listed buildings, commercial and industrial premises throughout the UK and Europe. You can rely on us to help you protect your property for the correct amount, so that your insurance policy will react in the way you expect, in the event of a valid claim. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Olive Management | Jessica Holland & Marcus Allen | Innovating Virtual Assistance 35:00

8 weeks тому35:00

35:00

In this episode I sit down with Marcus Allen and Jessica Holland, the innovative minds behind Olive Management, a leading provider of virtual assistant services. Known for their commitment to innovation, excellence, and adaptability, Marcus and Jessica share their journey of transforming traditional administrative support into a comprehensive, personalised, and humanised experience for their clients. Episode Highlights: The Genesis of Olive Management: Discover the inspiration and vision that led to the creation of Olive Management and how Marcus and Jessica have driven its growth to become an industry leader. Innovation at the Core: Learn how Olive Management continuously evolves to meet the unique needs of their clients, staying ahead of industry trends and integrating cutting-edge technology. Personalised and Humanised Services: Explore how Olive Management ensures a personal touch in their virtual services, setting themselves apart from the competition. Transformative Property Management: Marcus and Jessica discuss their innovative approach to virtual property management, redefining efficiency and service for clients managing portfolios. Challenges and Triumphs: Hear about the challenges faced in the early days, the strategies employed to overcome them, and the proudest achievements along the way. The Future of Virtual Assistance: Gain insights into the future trends of the virtual assistant industry and Olive Management's plans to continue leading the charge. Advice for Businesses: Valuable tips for businesses considering virtual assistant services and how to maximise their benefits. Join us for an engaging conversation packed with insights, inspiration, and practical advice from two leaders who are reshaping the landscape of virtual assistance. Whether you're a business owner, a professional, or someone interested in the future of work, this episode offers something for everyone. Don't miss this episode full of expert knowledge and fascinating stories from the world of virtual assistance with Marcus Allen and Jessica Holland! www.olivemanagementltd.com info@olivemanagementltd.com 07444 809 156 Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Samantha Billingham | Navigating Coercive Control 48:17

9 weeks тому48:17

48:17

In this powerful and insightful episode, we welcome Samantha Billingham, a survivor turned advocate for individuals affected by coercive control and domestic abuse. Samantha shares her personal journey and the profound impact of her experiences, which have fuelled her passion for supporting others in similar situations. Key Topics Discussed: Samantha's Personal Journey: Samantha opens up about her own experiences with coercive control and how they shaped her advocacy work. The ABC Theory of Coercive Control: Discover Samantha's innovative approach to helping professionals better respond to domestic abuse disclosures. Common Misconceptions: Explore the myths surrounding coercive control and how they impact both survivors and professionals. Challenges and Triumphs: Samantha shares both the obstacles survivors face and inspiring success stories from her advocacy efforts. Collaborations and Initiatives: Learn about Samantha's work and her unique projects, including those involving gaming platforms Future Goals and Community Involvement: Find out how you can support the cause and join the fight against domestic abuse. Trigger Warning: Please be advised that this episode contains discussions of coercive control and domestic abuse, which may be distressing for some listeners. Prioritize your well-being and consider whether listening is right for you at this time. How to Connect: Follow Samantha Billingham on LinkedIn: www.linkedin.com/in/samantha-billingham-93a74a1a2/ Home - SODA HQ If you found this episode valuable, please subscribe, rate, and review our podcast. Your support helps us reach more listeners and continue these important conversations. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Shaunna Thornton | ARK Workplace Risk | Breaking Barriers in Risk and Compliance 50:13

10 weeks тому50:13

50:13

In this empowering episode of Beyond Four Walls, we sit down with Shaunna Thornton, a trailblazer in the risk and compliance sector, particularly within the property management industry. Join us as we explore her inspiring career journey, the challenges she's faced as a woman in a traditionally male-dominated field, and her vision for the future of risk and compliance. Breaking Barriers: Shaunna shares her inspiration for pursuing a career in risk and compliance and how she navigated the male-dominated property management sector. Key Milestones: Discover the pivotal moments over the past six years that shaped Shaunna’s expertise and career trajectory. Challenges & Lessons: Shaunna opens up about the challenges she faced and how she overcame them, providing valuable insights for women in similar positions. Role Models: Learn about the mentors who guided Shaunna's career and the advice that continues to resonate with her, including a nod to the founding values of ARK Workplace Risk. Hot Topics: Shaunna discusses the biggest risk and compliance challenges facing property managers today and offers effective strategies for addressing them. Impact of Legislation: Explore how recent changes in regulations, such as the Building Safety Act, are reshaping compliance approaches within the industry. Innovations in Risk Management: Hear about emerging trends and technologies in risk and compliance that property managers should be aware of. Looking Ahead: Shaunna shares her vision for the future of risk and compliance in property management and how professionals can prepare for upcoming challenges. Legacy and Impact: Discover the legacy Shaunna hopes to leave in the industry and her aspirations to inspire future generations. Driving Passion: What motivates Shaunna daily in her work, and how does she maintain her passion for the industry? Success Stories: Listen to a success story that highlights how Shaunna’s work has made a tangible difference in the field. The Human Element: Shaunna discusses the importance of empathy and understanding in risk and compliance, especially when working with diverse teams and clients. Leadership Style: Gain insights into Shaunna’s leadership style and how it has evolved throughout her career. Advice for Aspiring Professionals: Shaunna offers invaluable advice for women looking to enter or advance in the industry, including her commitment to mentoring through programs like the BPF Futures Mentoring Scheme. Balancing Roles: Learn how Shaunna manages the balance between technical expertise and leadership responsibilities in her role. Tune In: Join us for this insightful discussion filled with inspiration, practical advice, and a glimpse into the future of risk and compliance in property management. Don’t miss it! Links & Resources: ARK Workplace Risk BPF Futures Mentoring Scheme Subscribe & Review: If you enjoyed this episode, please subscribe and leave a review on your favorite podcast platform! Connect with Us: Follow us on social media for the latest updates and insights from Beyond Four Walls. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Jade Maker | Breaking the Stigma: ADHD & Wellbeing 38:37

11 weeks тому38:37

38:37

In this exciting episode of "Beyond Four Walls," host Jodie Fraser sits down with Jade Maker, a dynamic force in the property industry and a passionate advocate for women's empowerment. With over six years of experience at Bricks&Logic, Jade specialises in property technology and data, transforming tenant experiences with cutting-edge solutions that drive efficiency and growth. Key Topics Covered: 1. Jade's Journey into Property Technology: - Discover what drew Jade to the property tech field and how her career evolved over the years. 2. Impact of Technology on Property Management: - Explore the significant changes Jade has witnessed in property management due to technological advancements. 3. Utilising Property Data: - Learn how Bricks&Logic leverages property data to enhance client operations and improve tenant experiences. 4. Challenges in the Property Industry: - Jade shares her insights on the biggest challenges facing the industry today and how technology can address them. 5. Advocacy for Neurodiversity and Women's Wellbeing: - Delve into Jade's involvement with Women in Residential Property and her efforts in creating awareness around neurodiversity and mental health in the workplace. 6. Personal Experiences and Empowerment: - Jade discusses how her personal journey with neurodiversity and mental health has shaped her approach to empowerment and wellbeing. 7. Practical Strategies for Success: - Gain valuable advice on work-life balance, mental health, and self-confidence, tailored for women in the workplace. 8. Integrating Personal Interests: - Discover how Jade incorporates yoga, meditation, and her bi-weekly radio show into her professional life to maintain balance and inspiration. This episode is a treasure trove of insights for anyone interested in property management, technology, or personal development. Jade's unique blend of professional expertise and commitment to women's empowerment offers listeners practical strategies and inspiration to thrive in their careers and personal lives. Special Thanks: This episode is proudly sponsored by Insurety Ltd. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Kyle West | SpicerHaart | Recruiting with Resilience and Understanding 56:03

12 weeks тому56:03

56:03

In this episode of "Beyond Four Walls," I sit down with Kyle West, a distinguished leader in the property recruitment industry. Kyle shares his journey into this dynamic field, offering insights into the challenges and triumphs he's experienced along the way. We delve into the importance of mental health and wellbeing, the significance of lone working policies, and the driving forces behind his successful career. Whether you're involved in property recruitment or simply looking for inspiration, this episode is packed with valuable lessons and advice. Key Topics Discussed: Kyle’s Journey into Property Recruitment: What initially attracted Kyle to the industry. Key milestones and turning points in his career. Challenges and Triumphs: The biggest obstacles Kyle has faced and how he overcame them. Success stories that have made a significant impact. Mental Health and Well-Being: The role of mental health in the property recruitment industry. Strategies for maintaining well-being in a demanding sector. Lone Working Policies: The importance of these policies for candidate safety. How effective policies can impact productivity and morale. Staying Driven and Motivated: What fuels Kyle's passion and dedication to his role. Advice for staying motivated during challenging times. Future of Property Recruitment: Predictions for how the industry will evolve in the coming years. The impact of technological advancements on recruitment practices. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Harps Kular | The importance of looking after your eye health as a property manager 39:02

13 weeks тому39:02

39:02

In this episode of "Beyond Four Walls," I welcome Harps Kular, a distinguished optometrist and the entrepreneurial force behind Harper and Cooper Opticians in Cheltenham. Join me as we delve into Harps' inspiring journey from optometry to entrepreneurship, her innovative approach to customer experience, and her impactful community involvement. We explore the critical topic of workplace wellbeing, focusing on how our environments influence eye health, especially within the property management industry. Key Discussion Points: Harps' transition from optometrist to successful entrepreneur and how her Mini MBA in Marketing has shaped her business. The importance of customer experience in healthcare and its role in Harps' practice. Challenges and triumphs in relocating her optometry practice and the lessons learned. Common workplace-related eye health issues and actionable steps to mitigate them. The influence of digital devices on vision and strategies to combat digital eye strain. Importance of ergonomics and proper lighting in maintaining eye health at work. How property managers can integrate eye health considerations into building designs. The role of stress in eye health and tips for managing it effectively. Innovations and future trends in optometry that can enhance workplace wellbeing. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Sandeep Singh | A Perspective on Property from The Property People 52:13

14 weeks тому52:13

52:13

Welcome to another captivating episode of "Beyond Four Walls," where I explore the dynamic realms of property, the people involved, and the passions that drive them. In this episode, I am joined by Sandeep Singh, an esteemed professional in the property industry with nearly two decades of experience. Sandeep is renowned for his strategic insights and technical expertise, serving as a trusted advisor to landlords, developers, investors, and property management companies. "sandeep singh ftpi assocrics" | Search | LinkedIn Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Jaclyn Mangaroo | Navigating Challenging Times & Supporting The Industry 49:32

15 weeks тому49:32

49:32

In this episode I am joined by Jaclyn Mangaroo, the Chief Communications Officer at The Property Institute (TPI). With over 20 years experience in the residential property sector, Jaclyn offers a wealth of knowledge in marketing, communications and public relations. She plays a pivotal role in shaping TPI's policy and communication strategy, focusing on critical issues such as building safety and achieving Net Zero. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Dave Southby | Dave Southby Financial Planning | Future Proofing Your Investments 38:22

18 weeks тому38:22

38:22

Welcome to another episode of Beyond Four Walls, I am your host Jodie Fraser and today I have the pleasure of talking to Dave Southby. Dave is a renowned figure in the field of financial planning, with a career marked by dedication, expertise, and a commitment to helping clients achieve their financial goals. As the founder of Dave Southby Financial Planning, he brings a wealth of knowledge and experience to the table, having spent years navigating the complexities of personal finance and investment strategies. Dave's approach is not just about numbers; it's about understanding the unique needs of each client, ensuring they feel supported every step of the way. In addition to his professional achievements, Dave is a family man who balances his career with the joys and responsibilities of family life following the arrival of his baby boy just a few months ago. His insights into the financial world are broadened by his personal experiences and values, making him a relatable and trusted advisor. Recently, Dave was honoured with a prestigious award, recognising his contributions and excellence in the field of financial planning. His thoughts on issues like leasehold mortgages are both insightful and forward-thinking, offering valuable perspectives in an ever-evolving market. https://www.linkedin.com/in/dave-southby-dippfs-291525188?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Benjamin Hume | Being a Leasehold Management Professional 37:12

19 weeks тому37:12

37:12

Welcome to "Beyond Four Walls," the podcast where we delve into the dynamic world of property management, exploring the trends and innovations shaping the industry today. I'm your host, Jodie Fraser, and in this episode, I’m thrilled to have a conversation with a true expert in the field, Ben Hume. Ben is the CEO of Evolve Block and Estate Management, bringing a wealth of knowledge and experience to the table. With many prestigious qualifications and membership with the Association of Residential Letting Agents, The Property Institute, and the Royal Institute of Chartered Surveyors, Ben is a true business leader. His unique top-down approach ensures that Evolve Block and Estate Management stays at the cutting edge, making decisions that truly protect and benefit their clients. In today's episode, we'll explore Ben's journey, his insights into the ever-evolving property industry, and how his personal interests like kayaking, motorcycling, and landscape gardening influence his professional life and business strategies. Whether you're a property enthusiast, a fellow industry professional, or simply curious about what goes on beyond the four walls of a property management company, this episode is for you https://www.linkedin.com/in/benhume?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Beth Lancaster | First Port | From the UAE to Block Management 1:02:46

20 weeks тому1:02:46

1:02:46

In my latest episode, I had the pleasure of speaking with Beth Lancaster from First Port. Beth discussing her inspiring journey, sharing her incredible story from working in the vibrant city of Dubai to navigating significant health challenges faced by her and her family. Her resilience and courage are inspiring, and I can’t wait for you all to hear her story. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Jamie Willsdon | Future Group | Building a Business From the Ground Up 40:57

22 weeks тому40:57

40:57

Welcome to another episode of "Beyond Four Walls," the podcast that takes you beyond the structures we live and work in to explore the innovations and ideas shaping our industry today. I'm your host, Jodie Fraser and I'm thrilled to have you with us as we delve into the fascinating realm of commercial electrical and lighting solutions. In today's episode, we have a special guest, Jamie Willsdon, who is not only a seasoned electrical engineer with three decades of experience but also the visionary founder and director of Future Group. Since its inception in 2014, Jamie has guided Future Group from a single division into a powerhouse of seven thriving businesses. His pioneering work in the electric vehicle charging market and commitment to delivering high-quality, energy-efficient solutions have made Future Group a trusted name in the industry. Whether it's block lighting, fire safety, security, or decarbonisation, Jamie's expertise extends far and wide, making him a true leader in innovation. https://www.linkedin.com/in/willsdon Future Group – Block Management Experts Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Steve Grimsley | TemplePM | What Makes the Perfect Block Management Candidate 44:03

23 weeks тому44:03

44:03

Welcome to Beyond Four Walls, the podcast where we delve into the stories and experiences that shape the block management sector, exploring the lives and careers of those who make a significant impact in this dynamic industry. I'm your host, and today we have an incredibly special guest joining us: Steve Grimsley. Steve is a seasoned recruitment professional with over two decades of experience in the block management sector. Throughout his illustrious career, he has successfully placed hundreds of talented individuals in rewarding roles, forging strong partnerships with top companies in the industry. One of his most remarkable accomplishments includes placing our previous guest, Helen Roberts, in her stellar role at Remus. It's been fantastic to witness her rise and gain the recognition she so richly deserves. In 2009, Steve founded TemplePM, a recruitment agency dedicated to providing exceptional service to both candidates and clients. His deep understanding of the block management sector, combined with his commitment to building lasting relationships, has positioned TemplePM as a trusted partner to numerous businesses. Beyond his professional achievements, Steve is a dedicated community member. He has served as Chairman of the local primary school and rugby club and was a Parish Councilor, giving back to his community while developing invaluable leadership skills. Not to mention, Steve is a passionate rugby player, still competing at the first team level at the age of 45, demonstrating the importance of teamwork, perseverance, and maintaining a positive attitude—qualities he brings to every aspect of his professional life. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Louie-Mae Gibson | Diversity, Inclusion and the Power of Women in Property 46:19

24 weeks тому46:19

46:19

Welcome to "Beyond Four Walls," the podcast where we delve into the stories of professionals who are shaping the future of the workplace, real estate, and facility management. I'm your host, Jodie Fraser and today, I have the privilege of welcoming Louie-Mae Gibson to the podcast. Louie-Mae is a distinguished figure in the world of facilities management and real estate, celebrated for her exceptional leadership and dedication to championing diversity and inclusion within the sector. With a rich background that includes a Master of Science, Graduate Diploma in Project Management, Graduate Certificate in Emotional Intelligence Practitioner, and numerous professional accolades, Louie-Mae stands as a beacon of innovation and empowerment. Her journey is one of resilience, dedication, and a relentless pursuit of excellence, which has not only earned her prestigious awards but has also paved the way for women in the industry. As the Estate Director at Knight Frank, Louie-Mae's influence extends beyond the operational aspects of her role, inspiring a new generation of leaders to break barriers and redefine the boundaries of their professions. Today, we'll explore Louie-Mae's path to success, her insights into the evolving landscape of facilities management, and her vision for a more inclusive and equitable future in the sector. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Colin Horton | The Power of Personal Branding to Build a Successful Business 34:33

25 weeks тому34:33

34:33

Welcome back to "Beyond Four Walls"! I'm your host, Jodie Fraser, and today we have a remarkable guest who is not only a leading figure in the property industry but also a passionate advocate for personal branding—Colin Horton from Project & Co. With a wealth of experience and numerous industry awards under his belt, Colin has transformed the way we think about surveying and personal branding. In this episode, we'll delve into Colin's journey into the property sector, exploring the pivotal moments that shaped his career and his commitment to elevating the profession through effective branding. Colin believes that a strong personal brand can make a significant difference in a competitive industry, and he’s here to share his insights on why it matters. chorton@projectsurveyors.co.uk (1) Colin Horton | LinkedIn Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Michael Jacobs | Michael Laurie Magar | Neurodiversity, Bullying & Entrepreneurship 49:04

26 weeks тому49:04

49:04

Welcome to another episode of "Beyond Four Walls." Today, I have an exceptional guest joining me: Michael Jacobs, a Chartered Surveyor with over 30 years of experience in the property industry. As the Managing Director of the award-winning managing agent Michael Laurie Magar Ltd., which he established in 2000, Michael has been a transformative figure in property management. Michael's impressive career includes serving as the former chairman of ARMA, where he led the organisation through the challenges of the COVID-19 pandemic and the significant merger with IRPM. His commitment to excellence is further exemplified by his role as a TPI Executive Board member and leader of the TPI Environmental and Social working group, focusing on wellbeing in the industry. In this episode, I’ll delve into Michael's personal experiences, including the challenges he faced with bullying at school and his journey navigating life as a neurodivergent individual with ADHD and dyslexia. We'll also explore his unique path into property management, influenced by his childhood spent on building sites in South Africa, where his father designed and built houses. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Rob Mayo | Creating Change and Trust in the World of Block Management Insurance 41:21

27 weeks тому41:21

41:21

Welcome to "Beyond Four Walls," the podcast that delves into the fascinating world of property, innovation, and the individuals who are reshaping the landscape. I'm your host, Jodie Fraser, and today I have a great episode lined up for you. Joining me is Rob Mayo, the CEO of Insurety. With a career spanning over two decades, Rob began his journey in 1996 with a regional insurance broker, swiftly climbing the ranks to Sales Manager. By 1998, he had transitioned into the property sector, where he has held numerous senior roles in both national property firms and insurance companies. Rob's influence extends beyond the boardroom and into social impact, demonstrated by his strong connection with the Hollie Gazzard Trust. Insurety, under Rob's leadership, supports the Trust and the property industry by offering clients the Hollie Guard Extra App—a vital tool for personal safety and peace of mind. This partnership underscores Rob's commitment not only to industry excellence but also to community wellbeing. Join us as we explore Rob's career, his insights on the evolving property landscape, and his enduring commitment to social causes. rob@insurety.insure Rob Mayo | LinkedIn Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Danielle Holmes | The Importance of a Website and Cyber Security in Property Management 34:09

28 weeks тому34:09

34:09

Welcome back to "Beyond Four Walls." Today, I have the pleasure of speaking with Danielle Holmes, a dynamic professional navigating the world of IT while balancing her home life and entrepreneurship. Danielle, along with her husband Kyle, runs Black Nova Designs, a company specialising in web design and IT solutions. Join me as I explore Danielle's insights into cyber security, the significance of having an informative website, and the value of working with local businesses. Danielle Holmes | LinkedIn Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Helen Roberts | From Tragedy to Success 45:53

29 weeks тому45:53

45:53

Helen Roberts brings over 25 years of experience in the property industry, serving as the Director of Client Services for Fexco Property, where she oversees business development for renowned companies like Remus, Crabtree, Bellharbour, and IPM. As the Welsh Doyenne ambassador, Helen is a passionate advocate for women in the workplace and a champion for career progression. Her accolades include being named a PMR Influencer, shortlisted as Business Development Manager of the Year, and receiving two annual awards for Mentor of the Year. Helen is also eagerly awaiting the announcement for Inspiring Women in Property, where she's been shortlisted for Woman of the Year. In this episode, Helen shares her remarkable story, from overcoming a challenging family background and leaving school at 15, to becoming a leading figure in her field. We'll discuss the importance of family balance, her loyalty to a brand and company, and the changes she's witnessed over 15 years of dedication. As an advocate for biodiversity net gain, Helen will also explore how managing agents must evolve their models and strengthen handovers. Helen (Solsberg) Roberts FTPI AssocRICS | LinkedIn Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

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Jeff Tucker | TRAK Property | Best Mates | Creating a Solution to Mental Health in Construction and Beyond 41:10

30 weeks тому41:10

41:10

Welcome to "Beyond Four Walls," where i explore the fascinating stories and experiences of individuals who are shaping industries and making impactful changes in their communities. Today, we have the pleasure of speaking with Jeff Tucker, a seasoned contractor with a wealth of experience in property development and management. Jeff is also the founder of "Best Mates," a charity dedicated to supporting mental health awareness and fostering community connections. I’m excited to delve into Jeff's journey, his professional insights, and the transformative work he's doing with Best Mates. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Sarah Hewson | Block Management in Northern Ireland & How This Differs From England & Wales 41:22

31 weeks тому41:22

41:22

Welcome to "Beyond Four Walls," the podcast where I delve deep into the ever-evolving world of the property industry. I'm your host, Jodie Fraser, and today I am thrilled to have an insightful guest who brings a wealth of knowledge and experience to our discussion. Joining me is Sarah Hewson, a distinguished professional in the property industry Sarah's journey through the multifaceted landscape of real estate has been nothing short of inspiring. From her extensive experience to her innovative approaches in the field, Sarah is here to share her insights on the trends, challenges, and future of the property industry. Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Claire Bates | From Hospitality To Property | How Her Life Experiences Have Shaped Her Career 41:50

32 weeks тому41:50

41:50

Joining me is Claire Bates, a seasoned professional with over 12 years of experience in the field, whose journey is as fascinating as it is motivational. Claire's story is one of transformation and determination. From her early days in hospitality management, where she honed the customer service skills that would later earn her numerous industry accolades, to taking a bold step back into academia to pursue a Masters Degree in Building Surveying. Her commitment to education and passion for historical buildings and sustainability has not only enriched her career but also set her apart as a leader in her field. But Claire's story extends beyond her professional achievements. As a military wife and mother to a son with special needs, she navigates the challenges of balancing family and career with grace. Her advocacy for flexible working environments and living in the moment is a testament to her strength and resilience, inspired by personal experiences that have shaped her outlook on life. Today, we'll explore Claire's unique insights into the property industry, her journey back to university, and how her personal life influences her professional world. We’ll also discuss her future aspirations, including her path to becoming a full member of The Royal Institution of Chartered Surveyors. www.linkedin.com/in/claire-bates-mscbs-ba-hons-mtpi-assocrics-07670596/ Thank you so much for taking the time to listen to my podcast. Please follow me at: https://www.instagram.com/fraser_allen_estate_management https://www.instagram.com/jodie_fraser_professional https://www.linkedin.com/in/jodie-fraser-ba-hons-mirpm-assocrics-795716159…

Beyond Four Walls - With Jodie Fraser

1
Jonathan Channing | Block Busters | Who You Gonna Call? 1:00:41

33 weeks тому1:00:41