WBSP204: Grow Your Business by Understanding the Nuances of a Multi-Site ERP Implementation w/ Bob Feathers

WBSRocks: Business Growth with ERP and Digital Transformation

The larger the organization, the harder it becomes to roll out the implementation and truly reap its benefits. Also, the ERP implementation needs to be treated as a continuous improvement project as the context will change, and as you acquire more data from your ERP implementation, you will have more opportunities to improve your processes. If you don't share your inventory, customer, and vendor data across sites, you will not gain true cost-saving opportunities due to the siloed nature of your organization. Also, you need to analyze if there might be standardization opportunities available by utilizing similar equipment or processes.

In today's episode, our guest, Bob Feathers, shares his insights and lesson learned from a multi-site ERP implementation. He also discusses their rationale for data sharing across sites, including customers, vendors, and items, and walks us through their selection and implementation process. Finally, he discusses the challenges they ran into in the post-implementation phase due to the lack of testing and commitment from users and why ERP implementations need to be treated as continuous improvement projects even after the implementations.

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.