Stacy Sherman on how to design customer experiences that drive loyalty

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

This week's guest, CX author and speaker Stacy Sherman, is an expert at turning that aspiration into reality. In this episode, she joins our Director of Human Support Bobby Stapleton to discuss her Doing CX Right framework to design a standout customer experience to help you get – and keep – customers, and shares her best practices for empowering your teams and creating a culture of customer excellence.

Watch this episode on YouTube: https://www.youtube.com/watch?v=bgdilycaU68

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