HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…
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Will AI Transform the Way We Communicate Over the Phone? Habib Baluwala, GM at One New Zealand Discusses
Manage episode 458188484 series 3591558
Вміст надано The Tech Panel. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією The Tech Panel або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In our latest episode of The Tech Panel, we sit down with Habib Baluwala, a data insights and analytics leader and the General Manager for One New Zealand. Habib shares his expertise on building data products, driving business strategy through analytics, and the cutting-edge intersection of machine learning and technology.
This episode takes an exciting turn as we explore the future of communication: the possibilities of integrating AI into phone calls. Habib dives into the potential benefits and challenges of AI-driven conversations, including:
- Enhanced customer service through real-time AI assistance.
- Improved accessibility and personalization in phone interactions.
- Ethical and privacy concerns surrounding AI in communications.
- The risks of over-reliance on automated systems.
Alongside this, we discuss Habib’s impressive career journey, his PhD from the University of Oxford, and his leadership in designing innovative data solutions that drive business performance.
Get ready for a fascinating conversation at the forefront of technology and business strategy!
Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com
Stay tuned for more exciting episodes!
32 епізодів
ПоширитиManage episode 458188484 series 3591558
Вміст надано The Tech Panel. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією The Tech Panel або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In our latest episode of The Tech Panel, we sit down with Habib Baluwala, a data insights and analytics leader and the General Manager for One New Zealand. Habib shares his expertise on building data products, driving business strategy through analytics, and the cutting-edge intersection of machine learning and technology.
This episode takes an exciting turn as we explore the future of communication: the possibilities of integrating AI into phone calls. Habib dives into the potential benefits and challenges of AI-driven conversations, including:
- Enhanced customer service through real-time AI assistance.
- Improved accessibility and personalization in phone interactions.
- Ethical and privacy concerns surrounding AI in communications.
- The risks of over-reliance on automated systems.
Alongside this, we discuss Habib’s impressive career journey, his PhD from the University of Oxford, and his leadership in designing innovative data solutions that drive business performance.
Get ready for a fascinating conversation at the forefront of technology and business strategy!
Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube, TikTok, LinkedIn, Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com
Stay tuned for more exciting episodes!
32 епізодів
Усі епізоди
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1 What No One is Telling You About AI’s Future or Past | John Crook from Rule30 1:08:57
1:08:57 
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Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяSend us a text In this episode of The Tech Panel , we sit down with John Crook , CEO of Rule30 , to explore his decades-long career in software development, AI, and tech acquisitions. With a background spanning British Telecom, Intel, Softlink, and Constellation Software Inc. (CSI), John shares deep insights into AI disruption, software business growth, and the power of decentralized acquisition models. What You’ll Learn in This Episode: ✅ The rise of AI and neural networks—John’s journey from writing his first AI program in the 1980s to today’s breakthroughs ✅ How Constellation Software Inc. built a global empire by acquiring and scaling Vertical Market Software (VMS) companies ✅ Lessons from the dot-com boom and bust—navigating tech cycles and industry shifts ✅ The real impact of DeepSeek AI, ChatGPT, and AI-driven innovation on global markets ✅ Why Australia could be a major player in the future of AI and software development ✅ Key software tools every business should use to stay ahead 🔥 AI vs. Human Intelligence? The Future of Business Depends on It! With companies like Nvidia, Microsoft, and Google adapting to the latest AI-driven competition, how can businesses leverage AI without falling into the trap of hype-driven innovation? John breaks it all down with real-world strategies from his work with CSI’s global portfolio. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
1 The ROI of Video Marketing: Why Your Business Can’t Afford to Ignore It, Ben Amos from Innovate Media 48:44
Send us a text In this episode of The Tech Panel , we sit down with Ben Amos —renowned video strategist, international speaker, author of Engage: The Definitive Guide to Video Strategy For Business, and host of the Engage Video Marketing Podcast. As the founder of Innovate Media , Ben has helped high-impact brands worldwide harness the power of effective video marketing to attract, engage, and convert their ideal audiences. We dive deep into: 🚀 The origin story of Innovate Media and the biggest challenges Ben faced in building a global video strategy powerhouse. 📈 How businesses can stay ahead in the fast-evolving world of video marketing and deliver real ROI. 🎬 Balancing creativity with technical precision when producing high-impact content. 🌊 How being based on the Sunshine Coast has shaped Innovate Media’s growth and culture. 💡 Expert advice for C-suite leaders hesitant about investing in video marketing. 🛠️ The must-have software Ben recommends for anyone starting a video-driven business today. If you're a marketer, entrepreneur, or business leader looking to level up your video marketing strategy, this episode is packed with insights you won’t want to miss! Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text In this episode of The Tech Panel , we sit down with David Blanch , the CTO and co-founder of Bitpool , to explore how real-time data, AI-driven decision-making, and open-source technology are revolutionizing the property tech industry . With over 20 years of experience in proptech and software development, David shares his expert insights on how data transparency, AI automation, and smart building solutions are transforming commercial real estate. We dive into the challenges of traditional building management, the role of AI in optimizing energy efficiency and sustainability, and how Bitpool’s fast-to-deploy platform is making buildings more accountable—eliminating complexity, reducing costs, and enabling actionable insights in real time. Whether you're a real estate investor, facilities manager, or tech enthusiast, this episode is packed with game-changing insights on how AI-powered property tech is shaping the future. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text In this episode of The Tech Panel, we sit down with Colin Kinner, Founder and CEO of Startup Onramp , Australia’s leading startup incubator. With over 20 years of experience in startup accelerators, venture capital, and mentoring, Colin has worked with thousands of early-stage founders, helping them navigate the startup journey and avoid the most common mistakes. Topics we cover: - What separates successful startup founders from those who struggle? - The biggest mistakes early-stage startups make (and how to avoid them!) - Lessons from Silicon Valley that Australia can apply to its startup ecosystem - Colin’s experience creating Microsoft’s Founders Hub learning content - The most promising industries for new startups in the next few years - The #1 software tool Colin would recommend to every new founder If you’re a startup founder, entrepreneur, or investor, this episode is packed with insider knowledge that can help you launch, grow, and scale your business. Don’t miss out! Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text In this episode of The Tech Panel, we sit down with Hari Sharma , Co-Founder & Managing Director of Skillaroo , to explore the challenges of higher education, job readiness, and the role of technology in shaping the workforce of the future. Hari shares his journey from international student to entrepreneur, highlighting the flaws in university education, the rise of AI in accounting, and how technology is reshaping job opportunities. With 47% of graduates struggling to find industry jobs, Skillaroo is tackling the gap head-on, using automation, real-world training, and mentorship to help students become value-adding professionals. 🎙️ Key Topics Covered: ✅ From student to start-up: Why Hari built Skillaroo to fix a broken system ✅ The skills gap crisis: Are universities failing students? ✅ AI & automation in accounting: Will graduate jobs still exist in 10 years? ✅ Tech in career development: How automation is making job training smarter ✅ The future of entrepreneurship: Is tech making it too easy to start a business? 💡 Controversial Takes & Hard Truths: 🔥 "Diplomas are better than degrees." 🔥 "Higher education is a money grab." 🔥 "AI will eliminate junior accounting jobs—who’s getting the cut?" If you’re a student, entrepreneur, or business leader, this episode is a must-watch for understanding how technology is reshaping careers, business, and the future of work. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
1 What’s the Secret to E-Commerce Success in 2025 and Beyond? 1:02:52
1:02:52 Відтворити Пізніше Відтворити Пізніше Списки Подобається Подобається1:02:52
Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяSend us a text Join us on The Tech Panel as we dive into the future of e-commerce innovation with Martin Corcoran , Managing Director of Summit Media and Productcaster . With over 5 years leading Summit’s charge, Martin has transformed the online retail industry, focusing on performance-driven strategies and cutting-edge technologies. At the heart of it all is Summit’s mission: to make it more likely that customers buy from their clients than anyone else. Discover how Summit Media, a leader in e-commerce marketing and online retail solutions, has been empowering Europe’s most successful retailers for over 20 years. From feed management and optimization to logistics and online marketing strategies, Summit provides a complete online retail value chain that drives results. With proprietary tools like Productcaster, Martin and his team are reshaping digital marketing, helping retailers increase ROI, streamline operations, and thrive in a competitive landscape. In this episode, Martin shares actionable insights on retail innovation, the importance of feed publishing software, and how businesses can adapt to the evolving e-commerce trends while optimizing their online presence. If you're in e-commerce, digital retail, or online marketing, this episode is packed with SEO-driven strategies, expert advice, and real-world success stories to help your business thrive. 📩 Contact Summit Media: hello@summitmedia.com Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text In this episode of The Tech Panel , we sit down with Nyssa Waters, the visionary Co-Founder and CEO of Being AI - Customer Solutions. With over 20 years of experience in the tech sector, Nyssa is a trailblazer in artificial intelligence, cloud solutions, and innovation. She shares her journey from leading financial services for Google Cloud NZ to founding a company at the forefront of AI advancements. Nyssa discusses her expertise in AI/ML, SaaS, and cloud infrastructure, offering insights into how Being AI is revolutionizing businesses by deploying patentable AI solutions and supporting clients through transformative AI strategies . Her authentic leadership, customer-centric focus, and drive for impactful innovation shine throughout the conversation. Learn how Nyssa is shaping the future of technology while balancing her role as a mother and animal rescue advocate. Plus, get an inside look at Being AI’s mission to make the impossible possible through advanced technology. If you're passionate about AI, business transformation, and cutting-edge tech, this episode is a must-watch! Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text Get ready for an inspiring deep dive into the mind of a tech leader! On this episode of The Tech Panel , we sit down with Glen Davis , the visionary CEO and Co-Founder of Smoothlink and the Founder of Opportunity Empire . This isn’t your typical software-focused chat—it’s a candid conversation about entrepreneurship, global business strategy, and the mindset it takes to grow a SaaS company from scratch into a global market leader. Glen opens up about: - How Smoothlink disrupted its industry by addressing the weaknesses of competitors. - The bold decision to go global instead of staying comfortable in the APAC region. - Why Smoothlink refuses to take outside investment and how this drives their success. - The staffing philosophy that turned the tide for Smoothlink: "Flexibility is Reliability." - The challenges of leading in an era where employees often expect more than they’re willing to give. But that’s not all. Glen shares the mission behind his newest venture , Opportunity Empire —a people-focused initiative aimed at empowering his employees and others to achieve their dreams, whether it’s buying a home or starting a business This ground-breaking business aims to equip individuals with the tools, resources, and coaching to create a brighter future. This episode is a must-watch for: Aspiring entrepreneurs seeking insights into building a global tech business. Business leaders navigating the delicate balance between employee satisfaction and client focus. Aspiring individuals seeking motivation to take charge of their careers and achieve their life goals. At the heart of everything Glen Davis does is a genuine passion for helping people. Whether it’s through building innovative solutions like Smoothlink or creating empowering initiatives like Opportunity Empire , Glen’s driving force is to make a meaningful impact on the lives of others. He believes that success isn’t just about business growth—it’s about uplifting individuals, providing opportunities, and giving people the tools and support they need to achieve their dreams. This commitment to helping others is what sets Glen apart as not just a business leader, but a true advocate for personal and professional empowerment. Hit play to uncover the secrets behind Glen’s incredible journey and the lessons he’s learned from building not one but TWO game-changing companies. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
1 Revolutionizing Home Building: Danny Assagby on Disrupting the Industry from Within 1:02:47
1:02:47 Відтворити Пізніше Відтворити Пізніше Списки Подобається Подобається1:02:47
Відтворити Пізніше Відтворити Пізніше Списки Подобається ПодобаєтьсяSend us a text In this explosive episode, we sit down with Danny Assagby, the CEO and Founder of Build Buddy, a game-changing platform empowering anyone to design and build their dream home—without a builder. But here's the twist: Danny is also the CEO of Hudson Homes, a traditional building company. With Build Buddy, Danny is boldly challenging the very industry he leads, turning the residential construction world on its head. We dive deep into: - How Build Buddy saves homeowners up to 20% or more on building costs. - The platform’s intelligent algorithms that guide users through every step of the building process. - Why Build Buddy has become Australia's most awarded PropTech, earning accolades like the 2024 Most Innovative Proptech in Construction. - The controversy of creating a disruptor while leading an established building company—can one man truly revolutionize both sides of the industry? Danny shares his vision for the future of home building, insights from his career in construction and finance, and how he’s navigating the tension between innovation and tradition. Don’t miss this candid conversation with one of the most innovative leaders shaking up the building world. Whether you're a tech enthusiast, industry insider, or future home builder, this episode will leave you inspired and buzzing. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
1 Will AI Transform the Way We Communicate Over the Phone? Habib Baluwala, GM at One New Zealand Discusses 49:55
Send us a text In our latest episode of The Tech Panel , we sit down with Habib Baluwala , a data insights and analytics leader and the General Manager for One New Zealand . Habib shares his expertise on building data products, driving business strategy through analytics, and the cutting-edge intersection of machine learning and technology. This episode takes an exciting turn as we explore the future of communication: the possibilities of integrating AI into phone calls . Habib dives into the potential benefits and challenges of AI-driven conversations, including: Enhanced customer service through real-time AI assistance. Improved accessibility and personalization in phone interactions. Ethical and privacy concerns surrounding AI in communications. The risks of over-reliance on automated systems. Alongside this, we discuss Habib’s impressive career journey, his PhD from the University of Oxford, and his leadership in designing innovative data solutions that drive business performance. Get ready for a fascinating conversation at the forefront of technology and business strategy! Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text We’re thrilled to welcome Michael Cotton, CPO of Optio Capital, to The Tech Panel for an unmissable episode! With over 7 years of experience driving product strategy in Blockchain, DeFi, and Web3, Michael is a true innovator in the tech space. From founding Meld Gold, which revolutionizes the precious metals industry, to pioneering patented systems that streamline supply chains and increase trust, Michael's vision for the future of blockchain and investment is unparalleled. As the CPO of Optio Capital, Michael leads the charge in connecting investors with groundbreaking blockchain ventures and high-growth opportunities across the globe. In this episode, we’ll dive into: - The secrets behind identifying high-potential blockchain investments. - How DeFi and Web3 are shaping the future of global finance. - The role of innovation and mentorship in building long-term business success. Tune in to explore blockchain’s biggest opportunities, learn about cutting-edge tokenomics strategies, and hear Michael’s insights on building viable business models in a rapidly evolving tech landscape. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
1 Tired of Traditional Training? There's a Better Way. Matt Hollis CEO of Cloud Assess explains how. 47:06
Send us a text Join us on The Tech Panel as we dive deep into the future of learning and assessment with Matt Hollis, CEO of Cloud Assess. Discover how Cloud Assess is transforming workplaces and training providers by making learning and assessment an everyday part of the job. In this episode, we'll explore: - The power of technology to streamline learning and development - Innovative solutions to engage learners and drive results - Real-world examples of how Cloud Assess is making a difference Don't miss this insightful discussion with a leading expert in the EdTech industry. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text Join us in this exciting episode of The Tech Panel as we sit down with Tim Walmsley, founder and CEO of BenchOn, the game-changing platform that’s transforming how industries connect and thrive. BenchOn is a powerful AI-driven platform designed to maximize productivity by matching businesses with the right talent, products, and services. Whether you’re in government, manufacturing, mining, or defense, BenchOn’s smart portals provide seamless access to supply chains and opportunities, eliminating inefficiencies and boosting revenue. In this episode, you’ll learn: ✅ How BenchOn’s AI technology matches underutilized resources to revenue-generating projects ✅ Why solving industry “peaks and troughs” is critical for sustainable growth ✅ How businesses are breaking down silos and expanding beyond geographical limits ✅ The power of machine learning in transforming workforce and supply chain management Discover how Tim’s background as an Army veteran and business leader inspired him to create BenchOn and revolutionize industries worldwide. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
Send us a text Join us for an eye-opening conversation with Dave Howden , CEO and co-founder of SupaHuman AI , as we explore how AI is reshaping the way businesses operate. With a career spanning over 20 years in emerging technologies, including leadership roles at BT, Orange UK, and Pax8, Dave is at the forefront of harnessing Generative AI (GenAI) and AI Agents to drive productivity and innovation. In this episode, Dave shares how SupaHuman AI is revolutionizing workflows with its Enterprise AI Workspace , a platform designed to automate repetitive and complex tasks. By integrating cutting-edge technologies from global leaders like OpenAI, Google, AWS, and Microsoft, SupaHuman AI provides businesses with seamless access to secure, scalable, and intelligent solutions. Dave discusses their unique AI-agnostic approach , which allows them to adapt and integrate the best AI models, ensuring their clients always benefit from the latest advancements. We also dive into how AI’s rapid evolution enhances rather than replaces existing solutions, making them exponentially more powerful. From improving efficiency to unlocking new opportunities, SupaHuman AI’s mission is to simplify the adoption of AI while empowering organizations with what they call Organisational Intelligence —bringing people, processes, and AI platforms together to create lasting value. Discover how AI is transforming industries, future-proofing businesses, and revolutionizing the way we work. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
1 From Microsoft to Xero to EventsAir: Transforming Business Culture and Innovation with Chris Ridd 54:12
Send us a text Chris Ridd is a seasoned business executive with over 30 years of experience in the IT industry, excelling across disciplines such as general management, sales, marketing, strategic planning, and people management. As the CEO of EventsAir, Chris is spearheading the company’s growth in a post-pandemic era, leveraging his extensive expertise to enhance the world’s most powerful event management platform. With a distinguished career that includes 15 years at Microsoft and transformative leadership as Managing Director of Xero Australia, Chris scaled Xero from a start-up to Australia’s largest cloud accounting software, growing from 4,500 to over 320,000 paying customers in just five years. Recognized with accolades such as the Stevie Awards for Executive of the Year and Innovator of the Year, Chris is celebrated for his strategic vision, decisive execution, and ability to build high-performance teams. Now at EventsAir, Chris applies his passion for technology and leadership to empower event planners worldwide. EventsAir, with its 30+ years of innovation, has redefined event management by providing cutting-edge solutions that deliver the WOW factor. Under Chris's leadership, the company continues to transform the industry with bold initiatives like the OnAIR platform, which revolutionized virtual and hybrid events in response to global challenges. With a strong focus on community, inclusivity, and customer-centric innovation, Chris Ridd and EventsAir are at the forefront of creating unforgettable event experiences. Whether it’s live, virtual, or hybrid, EventsAir enables event planners to break barriers and set new standards in the ever-evolving world of event technology. Thank you for listening to The Tech Panel! If you enjoyed this episode, please subscribe, like and leave a review. Follow us on YouTube , TikTok , LinkedIn , Facebook and Instagram for updates and behind-the-scenes content. Have questions or suggestions? Reach out to us at www.thetechpanel.com Stay tuned for more exciting episodes!…
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