))
#206 Kindness as a Competitive Advantage: Transforming Business Through Genuine Care
Manage episode 431854471 series 3000178
Вміст надано Scott Townsend. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Scott Townsend або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Can kindness transform your business's bottom line? Discover how genuine care and empathy can revolutionize the retail world on this episode of the Scott Townsend Show. We promise you'll learn how kindness isn't just a feel-good tactic but a strategic advantage. From the impressive low turnover rates at Trader Joe's to the exceptional customer service at Zappos, we explore real-world examples of companies thriving through a culture of kindness. Learn how positive company culture impacts employee retention, customer loyalty, and ultimately, growth and profitability.
Join us as we delve into the financial benefits of prioritizing employee well-being and crafting memorable customer experiences. Hear about how Starbucks' investment in comprehensive benefits boosts employee morale and contributes to their success story. Understand why the Container Store's dedication to extensive training pays dividends in customer service excellence. Whether you're an employee, a manager, or a business owner, this episode offers insights and inspiration to cultivate a kind and profitable workplace. Don't miss out on strategies that can lead to sustainable success for your business!
► Subscribe to The Scott Townsend Show YouTube channel --- https://bit.ly/3iV8sOT
The Scott Townsend Show Merchandise https://teespring.com/stores/tsts-2
Resources and Links
--------------------------------------------
My contact info:
LinkedIn https://bit.ly/2ZZ4qwe
Twitter https://bit.ly/3enLDQa
Facebook https://bit.ly/2Od4ItO
Instagram https://bit.ly/2ClncWl
Send me a text: 918-397-0327
Executive Producer: Ben Townsend
Creative Consultant: Matthew Blue Townsend
Shot with a 1080P Webcam with Microphone, https://amzn.to/32gfgAu
Samson Technologies Q2U USB/XLR Dynamic Microphone Recording and Podcasting Pack
https://amzn.to/3TIbACe
Voice Actor: Britney McCullough
Logo by Angie Jordan https://blog.angiejordan.com/contact/
Theme Song by Androzguitar https://www.fiverr.com/inbox/androzguitar
224 епізодів
Поширити
