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Optimizing Restaurant Reputation Management with FeedCheck
Manage episode 489033622 series 3481871
Вміст надано Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions, Restaurant Technology Guys Podcast, and Sponsored by Custom Business Solutions або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Alexandra from FeedCheck, a reputation management solution for restaurants and brick-and-mortar locations. They discuss the importance of managing online reputation from a single platform, the challenges businesses face without such solutions, and how FeedCheck helps streamline the process by aggregating reviews from multiple platforms like Google Maps, TripAdvisor, and Yelp. Alexandra shares insights on how the AI-driven platform categorizes reviews, generates customized responses, and highlights trends to improve customer engagement and business operations. They also cover the global reach of FeedCheck, the benefits of responding to both positive and negative reviews, and how the platform can drive top-line sales and customer loyalty.
00:00 Feedcheck
00:53 Introduction and Guest Welcome
01:17 Alexandra's Background and Career Journey
02:17 Introduction to FeedCheck
02:40 How FeedCheck Works
03:23 Challenges and Solutions in Review Management
06:41 Importance of Responding to Reviews
08:22 AI in Review Management
22:36 Global Reach and Client Engagement
23:22 Onboarding Process and AI Benefits
29:28 Conclusion and Final Thoughts
312 епізодів
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