Justin Manly, BCG’s lead on growth and innovation, explains how businesses can choose the right growth strategy given their aspirations and position in the market. Whether a company is gaining or losing share, in a booming or sluggish industry, profitable growth depends on knowing your starting point. Learn More: Justin Manly: https://on.bcg.com/4kGYyPH BCG’s Latest Thinking on Growth and Innovation Analytics: https://on.bcg.com/4kjTEIB BCG’s Latest Thinking on Corporate Finance and Strategy: https://on.bcg.com/3ZeAMlX Your Growth Strategy Depends on Your Starting Point: https://on.bcg.com/43YpzZm The Vitality Code: How Growth Leaders Master Strategy, Technology, People, and Culture: https://on.bcg.com/4dMKjH1 This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp…
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#120 Kelly Koontz: Submetering Solutions
Manage episode 445872420 series 3609253
Вміст надано Griffin Hamilton. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Griffin Hamilton або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Kelly Kuntz, President of Submeter Solutions, discusses the importance of submetering in property management and the benefits it offers. Submetering allows property owners to allocate utility costs to tenants based on their actual usage, resulting in fair and accurate billing. By implementing submetering, property owners can reduce costs, promote conservation, and have more control over utility expenses. The interview with Kelly also touches on the role of technology in submetering,...
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151 епізодів
ПоширитиManage episode 445872420 series 3609253
Вміст надано Griffin Hamilton. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Griffin Hamilton або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Kelly Kuntz, President of Submeter Solutions, discusses the importance of submetering in property management and the benefits it offers. Submetering allows property owners to allocate utility costs to tenants based on their actual usage, resulting in fair and accurate billing. By implementing submetering, property owners can reduce costs, promote conservation, and have more control over utility expenses. The interview with Kelly also touches on the role of technology in submetering,...
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151 епізодів
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In this episode, Griffin Hamilton speaks with Steven Atkins , the Director of Facilities Management at Methodist University Hospital. They discuss Steven's journey into healthcare facilities management, the unique challenges faced in this sector, and the importance of compliance and paperwork. Steven shares insights on documenting tribal knowledge, emergency preparedness, and building a culture of safety. The conversation also delves into sustainability efforts and capital projects, emphasizing the role of optimization in achieving energy efficiency and cost savings. Key Takeaways Healthcare facilities management involves navigating complex regulations and compliance requirements. Capturing tribal knowledge is crucial for maintaining operational efficiency in aging facilities. Emergency preparedness requires a multidisciplinary approach and regular drills. Sustainability initiatives can lead to significant cost savings and improved operational efficiency. Building trust with administration is essential for successful emergency management programs.…
Summary In this episode, Griffin Hamilton is joined by industry veteran Michel Theriault to unpack a recurring pain point in facilities management: the lack of fit-for-purpose tools and the undervaluation of FM’s strategic role. With decades of experience in in-house, outsourced, and consulting environments, Michel shares compelling insights on: Why many organizations still use subpar or misaligned systems (like IT helpdesks) to manage complex FM needs The consequences of not advocating for specialized FM software (like CMMS or CAFM platforms) How poor interdepartmental collaboration—especially with IT—can derail initiatives for years The importance of positioning FM as a strategic function, not just a tactical one Practical advice for facility managers to gain business fluency, advocate for better tools, and communicate their impact The value of professional development Interested in learning more? Reach out to Michel on LinkedIn…
This weeks guest is David Stephenson , Studio Principal (Smart Building Studio) at Little Diversified Architectural Consulting In this episode, Griffin and David talk about the evolution of smart building technology and its implementation in facilities management. David shares his extensive experience in the industry, discussing the challenges faced by facility managers, the importance of change management, and best practices for technology adoption. If you'd like to learn more about Little's Smart Building Studio, check out their brochure here . 00:00 Introduction to Smart Building Technology 03:01 David's Journey in Facilities Management 05:48 Challenges in the FM Industry 09:01 Best Practices for Change Management 12:01 Implementation Strategies for Technology 15:04 Integrating Smart Building Technologies 18:06 Taking the First Steps in Tech Adoption…
In this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews John Kunzier, president of Invisible Sun Technology. They discuss the importance of technology in facilities management, particularly IoT solutions that enhance efficiency and productivity. John shares insights on the challenges of tight margins in the industry and how small changes can significantly impact the bottom line. The conversation also covers innovative technologies like Proof of Presence, which improve service delivery and shift management from reactive to proactive. John emphasizes the value of data in justifying operational decisions and the importance of curiosity in driving career development. Enjoy! 00:00 Introduction to John Kunzier and Invisible Sun Technology 02:50 The Importance of Technology in Facilities Management 05:58 Understanding Margins and Cost Efficiency 09:04 Innovative Solutions: Proof of Presence Technology 12:09 Shifting from Reactive to Proactive Management 14:55 Addressing Employee Concerns with Monitoring Technology 17:49 The Value of Data in Facilities Management 21:01 Curiosity as a Driving Force in Career Development…
In this episode of The Modern Facilities Management Podcast, Griffin sits down with Dr. Tim Unruh, Executive Director of the National Association of Energy Service Companies (NAESCO) and former Deputy Assistant Secretary for Renewable Power at the U.S. Department of Energy. Dr. Unruh breaks down how Energy Service Companies (ESCOs) are helping public institutions like K–12 schools, universities, and municipalities fund infrastructure improvements without upfront capital—while reducing energy costs, improving occupant comfort, and creating long-term operational resilience. If energy efficiency, capital planning, or deferred maintenance are top of mind for your organization, this is a must-listen conversation. Resources National Association of Energy Service Companies (NAESCO) NAESCO ESCO Members NAESCO Accredited Members U.S. Department of Energy (DOE) Federal Energy Management Program (FEMP) (DOE) Energy Savings Performance Contract Campaign (SCEP, DOE) Energy Services Coalition (ESC) National Association of State Energy Officials (NASEO)…
In this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Scott Christopher , Senior Director of Facility Operations at the historic Fox Theatre in Atlanta, GA. Scott shares insights into his extensive career in facilities management, the unique challenges of maintaining a 95-year-old venue, and the importance of balancing historical preservation with modern technology. He discusses operational strategies for maintenance, sustainability efforts, and the impact of mentorship on his career. Chapters 00:00 Introduction to the Fox Theater and Scott Christopher 11:50 Operational Strategies for Maintenance and Repairs 20:38 Sustainability Efforts and Waste Management 27:05 Mentorship and Career Impact Enjoy!…
In this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Brandon Gorman, a facilities manager at Omnicell. They discuss Brandon's journey into facilities management, the importance of technology in the industry, and the challenges of implementing new software solutions. Brandon shares his experiences in overcoming resistance to change, the role of AI in enhancing efficiency, and the significance of mentorship in his career development. Enjoy!…
In this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Chuck Ridgeway, Automation Technology Manager at Horner Automation They discuss the importance of automation in facilities management, the hesitations surrounding its adoption, and the critical role of data in driving efficiency and sustainability. Chuck shares insights on starting small with automation initiatives, the significance of intelligent systems, and the future of machine learning in the industry. Enjoy! Chapters 00:00 Introduction to Automation in Facilities Management 04:05 Understanding Automation and Its Misconceptions 06:15 Starting Small: The First Steps in Automation 08:05 The Role of Data in Automation 11:50 Leveraging Existing Technology for Data Collection 15:14 Looking Ahead: Machine Learning in Facilities Management 17:09 Key Takeaways and Final Advice…
In this episode of the Modern Facilities Management Podcast, host Griffin Hamilton sits down with Rich Rodgers, Director of Facilities at Ballpark Village in St. Louis, to discuss best practices in vendor relationships and the importance of effective facility leadership. Rich shares his unique career journey—starting as a police officer before transitioning into facilities management, navigating the challenges of managing Motel 6 locations, and eventually taking on leadership roles in large-scale property management. His experience in turning around struggling properties provides valuable lessons on building vendor partnerships, cost management, and strategic facility improvements. Key takeaways include: The importance of reframing vendor relationships as partnerships, actively listening to vendor insights, and maintaining open lines of communication. Cost-effective facility improvements, such as cleaning, painting, and landscaping, that create an immediate impact and set the tone for larger investments. How vendor engagement and accountability drive long-term success, including strategies for negotiating fair pricing without damaging relationships. Insights into Rich's new venture, Maintenance Marketplace, a technology-driven platform connecting property managers and real estate agents with vetted vendors.…
In this episode of the Modern Facilities Management Podcast , host Griffin Hamilton welcomes Chris Gist, a portfolio leader at Trane with over 22 years of experience in HVAC and building controls. Chris shares his wealth of knowledge on the rapid advancements in HVAC technology and how they are shaping the future of facilities management. Key takeaways from the episode include the importance of starting with quick wins to build momentum for technological upgrades and energy savings, the potential of data analytics to identify root causes of equipment issues, and the evolution of facility managers into data-driven decision-makers. Chris highlights how small projects can lead to significant improvements and fund larger initiatives over time. He also discusses the sustainability goals driving the adoption of smart building technologies and the need for businesses to leverage existing systems while transitioning toward fully connected ecosystems. The conversation dives into the growing importance of data, AI, and machine learning in optimizing building performance, reducing energy consumption, and modernizing older facilities. Chris provides valuable insights into the challenges of retrofitting legacy systems and the critical role of connected ecosystems in achieving operational efficiency. This episode is packed with actionable insights for facility managers looking to embrace innovation and stay ahead in an evolving industry. Interested in closing the skills gap? Check out our friends at Interplay Learning !…
On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Dave Tibbetts , the Chief Safety Officer at Highwire. They discuss the evolving landscape of safety management, particularly in relation to contractor relationships and risk mitigation. Dave shares insights from his career journey, the importance of understanding contractor risks, and the emerging concept of Serious Injury and Fatality (SIF) potential. The conversation emphasizes the need for data-driven approaches to safety metrics and the importance of fostering partnerships with contractors to improve safety outcomes. Enjoy! Chapters 00:00 Introduction to Safety Management and Contractor Relationships 06:10 Understanding Contractor Risks 11:57 The Concept of SIF Potential 17:52 Engaging Contractors in Safety Conversations 24:07 Personal Influences in Safety Career Interested in closing the skills gap? Check out our friends at Interplay Learning !…
On this episode of the Modern Facilities Management podcast, Griffin Hamilton speaks with Richard Boothman and Jamie Tuinstra from Modine about their experiences in the heating industry, the transition from the UK to the US market, and the importance of heating efficiency and fuel sources. They discuss the challenges and opportunities in the market, the significance of preventative maintenance, and emerging technologies such as air to water heat pumps. Enjoy! Chapters 00:00 Introduction to Modine and Its Leaders 02:59 Transitioning from the UK to the US Market 06:00 Understanding Modine's Market Position and Product Offerings 09:04 Heating Efficiency and Fuel Sources 12:02 Evaluating Equipment for Future-Proofing Facilities 14:53 The Importance of Preventative Maintenance 17:51 Emerging Technologies in Heating Systems 24:09 Personal Influences and Career Reflections Interested in closing the skills gap? Check out our friends at Interplay Learning !…
On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Alex Carlson, VP of Facilities Management Services at FineTune. Alex discusses his career journey from retail operations at Target to his current role at FineTune, where he focuses on expense management for facilities services. They dive into the importance of auditing, building strong supplier relationships, ensuring quality in service delivery, and the impact of mentorship and personal influences on car...…
On this episode of The Modern Facilities Management Podcast, host Griffin Hamilton speaks with Tom Ricciardelli, President and Founder of SelectTech, about the innovative approach to sustainable flooring solutions. Tom shares his journey into the recycling industry, the unique interlocking flooring technology developed by Select Tech, and the importance of considering total cost of ownership in flooring projects. The conversation also delves into sustainability practices, market trends, and t...…
On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Yaron Dycian from Wint.AI, discussing the critical issues of water management in buildings. They explore the significant waste of water, the financial implications of leaks, and how Wint leverages AI for anomaly detection and predictive analytics to optimize water usage. The conversation also touches on proactive measures facilities managers can take and the future of water management technology in buildi...…
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The Modern Facilities Management Podcast
In honor of National Custodian Day (10/2), we're revisiting the interview with Perry Shimanoff. Perry is a seasoned expert with 35 years of experience in educational and government facilities maintenance. Perry is a Certified Master Custodial Trainer with ISSA’s Cleaning Management Institute (CMI). He is the founder and president of MC2 Management and Communication Consultants and has been involved in training both managers and frontline cleaning staff for more than 40 years. Shimanoff i...…
In this episode of the Modern Facilities Management Podcast, host Griffin Hamilton interviews Gretchen Schimelpfenig, a professional engineer specializing in civil and architectural engineering with a focus on sustainable design and construction. Gretechen is currently a Sr. Energy Engineer at Energy Resources Integration.The conversation explores Gretchen's journey into project management, the definition and research of emerging technologies, and the balance between energy savings and second...…
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The Modern Facilities Management Podcast
1 #121 David Jones: Director of Estates, Facilities & Engineering at University Hospital Southampton 32:39
SummaryDavid Jones, Director of Estates and Facilities at the University Hospital of Southampton, discusses the impact of backlog maintenance in healthcare buildings on patient harm. During the interview, he shares his research on the link between estate infrastructure and patient outcomes, highlighting the need for evidence-based design in older hospitals. David explains his use of AI and data analysis to identify infrastructure incidents and their impact on patient care. He emphasizes ...…
Kelly Kuntz, President of Submeter Solutions, discusses the importance of submetering in property management and the benefits it offers. Submetering allows property owners to allocate utility costs to tenants based on their actual usage, resulting in fair and accurate billing. By implementing submetering, property owners can reduce costs, promote conservation, and have more control over utility expenses. The interview with Kelly also touches on the role of technology in submetering,...…
SummaryJoey Klein, EVP at JLL and host of TechTalk, discusses the impact of urban development on facilities management and the importance of authenticity in building spaces. He also talks about the changing dynamics of the tech industry and the role of AI in real estate leasing. TakeawaysUrban development has transformed cities like Atlanta, leading to the repurposing of old buildings and the need for authentic spaces.Companies evaluating new properties should start the process at least ...…
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The Modern Facilities Management Podcast
On this episode, Griffin Hamilton interviews John Lose, a facilities engineering manager at FMC Corporation, about sustainability and net zero emissions. John has over 14 years of commercial R&D lab and office facility management experience with responsibilities ranging from management of MEP design firms, capital project execution, strategic planning, energy and energy efficiency as well as sustainability. TakeawaysEnergy efficiency is a crucial first step towards achieving ne...…
SummaryIn this episode, Joe Sharp of Meadowbrook Facility Services shares his journey from being a facility manager of QSRs to creating Meadowbrook Solutions, a company that handles its own repairs and services. He emphasizes the importance of providing quality service, building trust, and adding value to the operators he works with. Joe also discusses his approach to creating content and networking on social media.TakeawaysOrganic growth can be achieved by providing quality service and build...…
Clinton Fairbanks, founder and managing director of Soji REFM Advisory, discusses the future of Facilities Management and the impact of technology. TakeawaysBeing a Futurist in facilities management means continuously looking for ways to improve and innovate.The four pillars of technology in FM are software, hardware, AI automation, and innovation.Technology platforms in facilities management will rapidly improve in the next few years, with AI playing a significant role.Robotics can fill...…
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The Modern Facilities Management Podcast
This weeks guest is Dr. Jake Smithwick, a professor at the University of North Carolina in Charlotte. Jake and his team have assisted hundreds of owners improve performance outcomes across thousands of projects ($15+ Billion of procured services in construction, IT, auxiliary services, design, healthcare, insurance, and more). His industry experience also includes field inspection of nearly 2,000 roofing systems (74 million square feet) across the United States, and six years in the US Air Fo...…
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The Modern Facilities Management Podcast
Kevin Bee, the District's Operations Manager at Naperville 203, joins the show to share his journey in facilities management, and the importance of creating a culture that embraces change. Kevin started as a custodian and worked his way up, gaining experience in employee relations and eventually becoming a leader. He discusses the challenges of laying the foundation for a culture that embraces change, including the need for consistency and effective communication. Kevin also highlights t...…
Annmarie Bhola, Founder of Enhanced Building Solutions, joins the show as this weeks guest.Annmarie is a former plant operator with extensive knowledge in new construction and existing buildings. She focused primarily on MEP commissioning and energy efficient operations and brings 20+ years of industry experience to clients. On this episode, Griffin and Annmarie discuss the importance of standardizing training, and leveraging video content to document tribal knowledge.TakeawaysTraining a...…
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The Modern Facilities Management Podcast
This episode features Alex Cummings, CEO of FlowPath, and Doug Donovan, CEO of Interplay Learning.Interplay Learning has developed cutting edge training technology for the essential skilled trades. Users are able to train and practice hands-on learning from any device or even in VR. The FlowPath team has created an industry leading CMMS, focused on simplicity and the user experience for Technicians in the field. Alex and Doug discuss the importance of using FM technology, like...…
Lisa Keys, Founder of COS Consulting, joins the show to discuss Building Condition Assessments (BCAs) and their importance in facilities management. Lisa has 20 years of experience leading operational and facilities management teams within a diverse range of building portfolios in both the non-profit and public sector. On this episode, Lisa highlights the core concepts and components of a BCA, how an organization can leverage a BCA, and where one should begin with a BCA.TakeawaysBuilding...…
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The Modern Facilities Management Podcast
In this episode, Rami Abdelhadi, Executive Director of Facilities Operations at Stanford University, discusses the challenges and strategies for talent acquisition and retention in the facilities management industry. He highlights the importance of apprenticeship programs and cross-training to build a strong pipeline of skilled professionals. Rami also emphasizes the role of facilities in supporting education and research, and the need for soft skills in career progression. TakeawaysAppr...…
On this episode of the Modern Facilities Management Podcast, Griffin interviews Barton Drake, Market Sector Leader for HED. Drake shares his vision for integrating a community's history with its future through architecture, and focuses on creating designs that are practical, cost-effective, and unite communities. His philosophy highlights the role of architecture in promoting sustainable development and respecting both tradition and the environment. Drake's experience and approach demonstrate...…
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