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EP 125: Glenn Fogel (CEO, Booking Holdings) Building a $170B Travel Empire: On AI, Acquisitions, and Shaping Travel’s Future

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Manage episode 454129342 series 3308502
Вміст надано Redpoint Ventures and By Redpoint Ventures. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Redpoint Ventures and By Redpoint Ventures або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

Glenn Fogel, CEO of Booking Holdings, has built a $170B travel empire that includes brands like http://Booking.com, Priceline, Kayak, and OpenTable. Glenn shares insights into how Booking has grown into a global powerhouse, weathering challenges like tsunamis, wars, 9/11, and the COVID-19 pandemic. We dive into the strategy behind the transformative acquisition of http://Booking.com, which now drives 90% of the company’s revenue, and the key lessons Glenn has learned about M&A success. Glenn also discusses how AI could revolutionize travel, from automating customer service to creating seamless traveler-first experiences.

(00:00) Intro

(01:37) Overview of Booking Holdings

(02:31) Early Days of Priceline and Joining the Company

(03:33) Dot-Com Boom and Financial Challenges

(07:28) Travel Industry Resilience

(07:47) Cultural and Economic Factors in Travel

(09:17) Stock Splits and Employee Incentives

(13:34) Acquisition of Booking.com and Active Hotels

(24:20) Growth and Integration of Acquired Companies

(29:11) Artificial Intelligence in Travel

(30:57) Future of Travel and AI Integration

(38:54) The Greatest Acquirers in History

(39:16) Teamwork in Business Acquisitions

(40:48) Challenges in M&A and Regulatory Hurdles

(41:49) Patterns in Successful and Failed Deals

(46:06) Cultural Alignment in Mergers

(50:31) Brand Management and Integration

(54:14) Regulatory Environment and Smart Regulations

(01:00:11) Post-COVID Business Travel Trends

(01:08:24) Leadership Through Crises

(01:15:33) Technological Advancements in Travel

Executive Producer: Rashad Assir

Producer: Leah Clapper

Mixing and editing: Justin Hrabovsky

Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

🎙 Listen to the show

Apple Podcasts: https://podcasts.apple.com/us/podcast/the-logan-bartlett-show/id1606770839

Spotify: https://open.spotify.com/show/5WqBqDb4br3LlyVrdqOYYb?si=3076e6c1b5c94d63&nd=1

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9zb0hJZkhWbg

🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1

Follow on Socials

📸 Instagram - https://www.instagram.com/theloganbartlettshow

🐦 Twitter - https://twitter.com/loganbartshow

🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow

About the Show

Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.

  continue reading

139 епізодів

Artwork
iconПоширити
 
Manage episode 454129342 series 3308502
Вміст надано Redpoint Ventures and By Redpoint Ventures. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Redpoint Ventures and By Redpoint Ventures або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.

Glenn Fogel, CEO of Booking Holdings, has built a $170B travel empire that includes brands like http://Booking.com, Priceline, Kayak, and OpenTable. Glenn shares insights into how Booking has grown into a global powerhouse, weathering challenges like tsunamis, wars, 9/11, and the COVID-19 pandemic. We dive into the strategy behind the transformative acquisition of http://Booking.com, which now drives 90% of the company’s revenue, and the key lessons Glenn has learned about M&A success. Glenn also discusses how AI could revolutionize travel, from automating customer service to creating seamless traveler-first experiences.

(00:00) Intro

(01:37) Overview of Booking Holdings

(02:31) Early Days of Priceline and Joining the Company

(03:33) Dot-Com Boom and Financial Challenges

(07:28) Travel Industry Resilience

(07:47) Cultural and Economic Factors in Travel

(09:17) Stock Splits and Employee Incentives

(13:34) Acquisition of Booking.com and Active Hotels

(24:20) Growth and Integration of Acquired Companies

(29:11) Artificial Intelligence in Travel

(30:57) Future of Travel and AI Integration

(38:54) The Greatest Acquirers in History

(39:16) Teamwork in Business Acquisitions

(40:48) Challenges in M&A and Regulatory Hurdles

(41:49) Patterns in Successful and Failed Deals

(46:06) Cultural Alignment in Mergers

(50:31) Brand Management and Integration

(54:14) Regulatory Environment and Smart Regulations

(01:00:11) Post-COVID Business Travel Trends

(01:08:24) Leadership Through Crises

(01:15:33) Technological Advancements in Travel

Executive Producer: Rashad Assir

Producer: Leah Clapper

Mixing and editing: Justin Hrabovsky

Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

🎙 Listen to the show

Apple Podcasts: https://podcasts.apple.com/us/podcast/the-logan-bartlett-show/id1606770839

Spotify: https://open.spotify.com/show/5WqBqDb4br3LlyVrdqOYYb?si=3076e6c1b5c94d63&nd=1

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9zb0hJZkhWbg

🎥 Subscribe on YouTube: https://www.youtube.com/channel/UCugS0jD5IAdoqzjaNYzns7w?sub_confirmation=1

Follow on Socials

📸 Instagram - https://www.instagram.com/theloganbartlettshow

🐦 Twitter - https://twitter.com/loganbartshow

🎬 Clips on TikTok - https://www.tiktok.com/@theloganbartlettshow

About the Show

Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.

  continue reading

139 епізодів

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