Dealing With Cranky Clients
Manage episode 336018259 series 3369406
(Formerly the Modern Professional Podcast)
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If you’re a service-based professional dealing with people, you’ve likely had to deal with a fair amount of cranky ones.
I’ve dealt with many, it’s the nature of working in law and especially the kind of law my team handles - which is adversarial litigation.
In episode 20 of The Modern Professional Podcast, I'm sharing 3 common reasons clients get upset and how to handle the situation.
Dealing with cranky clients doesn’t have to be a horrible experience, you set the standard for how people treat you!
Tune in to the full episode for more.
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