109. The IT Leaders Guide to Employee Productivity - More smiles, less time wasted

The IT Experience Podcast

This month's episode of ITXM Insights is about “More smiles, less time wasted”, so taking about productivity. Sami, Sakari and Pasi discuss updates, upcoming events, book recommendations, and the danger of relying solely on DEX tools. Main topic of this episode is the new Guide They also explore the business case for IT Experience Management and provide practical guidance on using experience data to improve productivity. The episode concludes with a discussion on setting targets for productivity. Overall, the conversation emphasizes the importance of measuring and optimizing employee productivity to drive business value. Read the whole Guide here: https://www.happysignals.com/it-leaders-guide-to-employee-productivity Takeaways - IT experience management is crucial for optimizing employee productivity and driving business value. - Measuring and analyzing experience data can help identify areas of improvement and increase efficiency. - Setting targets and focusing on key areas can lead to significant productivity gains. - The combination of DEX tools and ITXM provides a holistic view of IT performance and user experience.