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235: Using Tech to Maximize Efficiency, Increase Sales, and Improve Customer Experience with Kiki Johnson
Manage episode 411938009 series 3564119
Вміст надано Michael and Courtney Weaver and Courtney Weaver. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Michael and Courtney Weaver and Courtney Weaver або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Have you ever tried to be a customer of your own agency? Have you ever tried to experience your agency as an employee? Today we are talking about the importance of the 360 degree view we should be taking of our business and how utilizing technology could really help streamline and elevate the experience from all aspects. Kiki Johnson is an expert at explaining the key to achieving your goals by selecting tech that could help increase sales and retention without adding undue burdens on the agency. We were blown away by our conversation with Kiki and we can’t wait for you to listen to this episode chalked with a ton of pure gold advice. So get your pen and paper ready to take notes and let’s get excited about your business!
HIGHLIGHTS
03:15 Enhancing the customer experience by using technology and how that helps both customer and agent.
04:45 The key to maximizing efficiency and create processes that flow.
07:45 How important is it to personalize the experience for your clients?
09:00 Ways to build your brand and customer loyalty.
11:00 How apps can help give your customers a better experience.
18:15 Don’t be afraid of technology - here’s how to leverage it to scale!
23:00 Are you intentionally creating ways to strengthen your relationship with customers?
24:45 The scary accident that inspired the app that is changing lives.
RESOURCES + LINKS
Watch the full episode on YouTube HERE
Join Thousands of Insurance Agency Owners and Build Your Business - With our Proven System Responsible for over 200 million in Insurance Sales!
Learn to Become a 6 Figure Life Insurance Producer HERE
Train Your New Hire in Just 10 Days HERE
"Game Changer: Taking Your Insurance Agency To The Next Level" by Michael Weaver: Unlock the secrets to success in the insurance industry. ORDER NOW
Connect Directly with Us:
Text "BUZZ" to (816) 727-7610 to chat directly with Michael & Courtney
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FOLLOW
Michael + Courtney: @mandcweaver
Michael Weaver: @_michealweaver
Courtney Weaver: @courtneyvie
YouTube: Michael and Courtney Weaver
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