"Crafting Human-Centric Employee Experiences: Insights from Elliott Nelson"

The Human Centered Design Podcast (This is HCD)

#Arts #Business #Graphic Design #Gerry Scullion #Human Centered Design Network #5 A Day

33:58

In this episode, we delve into the concept of being "qualified" in the workplace, examining who gets labeled as such, who doesn't, and the underlying reasons. We explore "competency checking"—the practice of scrutinizing individuals' abilities—and how it disproportionately affects underrepresented groups, often going unnoticed or unchallenged. Our discussion aims to redefine qualifications in a fair, equitable, and actionable manner. Our guest, Shari Dunn , is an accomplished journalist, former attorney, news anchor, CEO, university professor, and sought-after speaker. She has been recognized as Executive of the Year and a Woman of Influence, with her work appearing in Fortune Magazine, The Wall Street Journal, Ad Age, and more. Her new book, Qualified: How Competency Checking and Race Collide at Work , unpacks what it truly means to be deserving and capable—and why systemic barriers, not personal deficits, are often the real problem. Her insights challenge the narratives that hold so many of us back and offer practical solutions for building a more equitable future. Together, we can build workplaces and communities that don’t just reflect the world we live in, but the one we want to create. A world where being qualified is about recognizing the talent and potential that’s been overlooked for far too long. It’s not just about getting a seat at the table—it’s about building an entirely new table, one designed with space for all of us. Connect with Our Guest Shari Dunn Website& Book - Qualified: https://thesharidunn.com LI: https://www.linkedin.com/today/author/sharidunn TikTok: https://www.tiktok.com/@thesharidunn Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 How To Defy Expectations with Dr. Sunita Sah | 271 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

рік тому 54:13

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NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakers

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers

Today on the podcast, I'm delighted to welcome Elliott Nelson, Chief HX Officer, which is Human Experience Officer at HXWize in the US. Now we connected through my good friend and our good friend, Marc Stickdorn in 2023, and had great conversations about the complicated processes within the world of HR and employee experience. So this episode is really for anyone who has been wondering about using service design methods. For employee experience.

Elliott is truly awesome. He was a fantastic guest. I know you're going to find it really interesting to listen to him. I know you're going to love this episode. So let's jump straight in.

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337 епізодів

The Human Centered Design Podcast (This is HCD)

"Crafting Human-Centric Employee Experiences: Insights from Elliott Nelson"

The Human Centered Design Podcast (This is HCD)

published рік тому

Поширити

MP3•Головна епізоду

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makers

Elliott is truly awesome. He was a fantastic guest. I know you're going to find it really interesting to listen to him. I know you're going to love this episode. So let's jump straight in.

Learn more about your ad choices. Visit megaphone.fm/adchoices

337 епізодів

#Arts #Business #Graphic Design #Gerry Scullion #Human Centered Design Network #5 A Day

Усі епізоди

The Human Centered Design Podcast (This is HCD)

1
Escaping the Screen: Rethinking Work, Attention, and Human Connection with Joff Outlaw and Brad Marshall 43:52

9 днів тому43:52

43:52

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training In this episode, I sit down with Joff Outlaw and Brad Marshall , co-authors of Busy Idiots , to explore the modern obsession with busyness and the digital distractions that keep us in a perpetual cycle of inefficiency. We dive into why productivity has been hijacked by technology, how workplace cultures reinforce the need to “look busy,” and practical strategies for auditing your digital life. Brad shares insights from his research into tech addiction and Australia’s new legislation banning social media for under-16s, while Joff unpacks the impact of corporate culture on our ability to work smarter, not harder. We discuss how companies can create healthier, more sustainable work environments, why meetings without screens might be the future, and what a hyper-digital world could look like in 20 years if we don’t take action. If you’ve ever felt overwhelmed by emails, Slack notifications, or the need to always be “on,” this episode is for you. Watch this episode and subscribe to your YouTube channel 📌 Links & Resources: 🔗 Busy Idiots book – Busy Idiots: Learn the Brain Science and Productivity Hacks to Get Ahead without the Stress 🔗 Joff & Brad’s website – BusyIdiots.net 🔗 Connect with Joff on LinkedIn – https://www.linkedin.com/in/joff-outlaw-970a3b11/?originalSubdomain=au 🔗 Brad Website – https://www.bradmarshall.com.au/ Let us know what you think—are we all just busy idiots? Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Designing the Future of Mental Health: Tracy DeLuca on Psychedelics, Creativity, and Innovation 44:15

20 днів тому44:15

44:15

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training In this episode, Tracy DeLuca discusses how design and psychedelics can transform mental health care and education. She shares her journey from advertising to design and highlights how psychedelics, especially microdosing, can enhance creativity and improve mental well-being. Tracy emphasizes the need for innovative financial models to make healthcare more accessible and the importance of reducing stigma around psychedelics. She also touches on the evolving legal and ethical considerations and stresses the role of education in shaping the future of psychedelics in therapeutic settings. Watch this episode and subscribe to our Youtube channel Connect with Tracy: LinkedIn - Tracy DeLuca The Human Centered Design Network We've just launched our free 5-Day Email course for changemakers. Subscribe https://www.thisishcd.com/ https://www.thisishcd.com/training https://www.thisishcd.com/community Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Exploring Identity Through Design with Lesley-Ann Noel 35:09

29 днів тому35:09

35:09

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training In this engaging conversation, Gerry Scullion speaks with Lesley Anne, a designer and author from Trinidad, about her journey from her Caribbean roots to becoming a global citizen and leader in decolonial design. They explore themes of identity, the impact of post-colonialism on design practices, and the evolution of design education at OCAD University. Lesley shares her insights on the importance of equity in design and the need for critical awareness in addressing colonial legacies within the field. Takeaways Lesley identifies as an equity-focused designer. Her upbringing in Trinidad shaped her strong sense of identity. Living in various countries has given her a complex view of identity. Designers often overlook the importance of identity in research. People can hold multiple identities simultaneously. Post-colonialism influences service delivery in Trinidad. There is a need to humanize data in design research. Lesley struggled with the ethics of design for development. OCAD has a mandate for decolonizing the curriculum. Critical awareness is essential in design education. Watch this episode and subscribe to our Youtube channel Connect with Lesley Lesley Ann Noel, PhD - North Carolina State University | LinkedIn Lesley-Ann Noel | OCAD University Lesley-Ann Noel (@lesleyannnoel) • Instagram photos and videos Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Defining Human-Centered Design 5:20

5 weeks тому5:20

5:20

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training In this episode of Defining Human-Centered Design , Gerry Scullion shares an exciting update on the community-driven project to define what Human-Centered Design truly means. Discover how practitioners from around the world are shaping this initiative and learn how you can get involved by sharing your perspective. Head to www.humancentereddesignis.com to sign up for free and be part of this important conversation before 28th January 2025 to get involved. Let’s shape the future of Human-Centered Design – together. Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

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Designing for Equity: Reimagining Food Systems with Lucy Flores 43:39

5 weeks тому43:39

43:39

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training In this episode of This is HCD , Gerry Scullion sits down with Lucy Flores, a seasoned design strategist with a passion for advancing equity in the food system. Together, they explore the complex web of how we grow, distribute, and experience food, diving into the inequities present at every level—from production to consumption. Lucy shares her journey into design and food justice, her innovative approaches to co-designing equitable solutions, and inspiring examples of local and regional food systems driving positive change. This conversation sheds light on the power of design to create meaningful social impact, all with a good dose of humour along the way. Join us as we rethink food systems through a human-centered lens! Watch this episode and subscribe on our YouTube https://www.linkedin.com/in/lucyrossflores/ The Human Centered Design Network We've just launched our free 5-Day Email course for changemakers. Subscribe https://www.thisishcd.com/ https://www.thisishcd.com/training https://www.thisishcd.com/community Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Designing for Trust in Public Health with Victor Udoewa 1:06:22

12 weeks тому1:06:22

1:06:22

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training -------- In this conversation, Victor Udoewa shares his journey as a service designer at the CDC, discussing the importance of human-centered design in public health, the challenges of data interoperability, and the need to build trust within communities. He emphasizes the significance of equity in health initiatives and reflects on the historical context that affects trust in public health systems. Victor also explores the role of visualization in making data accessible and actionable, and he shares insights from his personal journey into service design. In this conversation, Victor Udoewa discusses his unique cultural identity as a Nigerian American and how it shapes his perspective as a changemaker. He explores the concept of third culture kids and the advantages of having a multicultural background. The discussion transitions into participatory design, emphasizing the importance of trust and community engagement in design processes. Victor shares insights from his experiences in various projects, highlighting the significance of relationship building and asset-based methodologies in fostering trust and collaboration within communities. Watch this episode and subscribe on our YouTube Connect with Victor https://www.linkedin.com/in/udoewa/ Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Designing Resilience in Humanitarian Aid with Jocelyn Wyatt 1:00:01

13 weeks тому1:00:01

1:00:01

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- In this episode, Gerry Scullion speaks with Jocelyn Wyatt, CEO of Alight and former CEO of IDEO.org, about designing resilience in humanitarian aid. They explore Jocelyn’s journey, insights into navigating complex political landscapes, and how co-creation and innovation are transforming the humanitarian sector. From tackling climate displacement to supporting communities in crisis, this episode delves into how design can empower displaced populations and redefine humanitarian impact. Subscribe on YouTube Podcast Links https://www.wearealight.org/ https://www.linkedin.com/in/jocelynwyatt/ Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Designing Workplaces & Companies with Alicia Grimes 46:12

14 weeks тому46:12

46:12

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The Human Centered Design Podcast (This is HCD)

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From Music to Medicine: Avril Copeland's Journey of Passion and Innovation 48:30

18 weeks тому48:30

48:30

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- In this insightful episode, Avril Copeland discusses her unique career path, moving from Dublin to Nashville and transitioning from the music industry to the fields of physiotherapy and health technology. She shares her experiences as an entrepreneur, founding TickerFit with Co-Founder Greg Balmer, and HACA Health, and highlights the importance of resilience and human-centered design in creating innovative healthcare solutions. Avril emphasises the need for passion in her work, focusing particularly on improving chronic condition management through technology-driven approaches. This conversation offers valuable lessons on adaptability and the future of healthcare innovation. linkedin.com/in/avrilcopeland avrilcopeland.com https://www.linkedin.com/company/tickerfit/ This episode is sponsored by Smaply https://www.smaply.com/?thisishcd #HealthcareInnovation #Resilience #Entrepreneurship Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Turning Conflict into Opportunity: Emma Lynch 58:55

19 weeks тому58:55

58:55

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- In this episode, Emma Lynch shares her journey from academia to the pharmaceutical industry, highlighting the importance of effective communication and personal growth. She discusses the challenges women often face in professional settings, particularly around self-promotion and handling conflict. Emma emphasises the value of understanding internal communication and fostering collaboration within teams. She also reflects on her parenting approach, focusing on instilling strong values and encouraging open dialogue with her children. Additionally, Emma talks about her entrepreneurial journey, addressing the issue of critical medicine shortages and her commitment to making a positive impact in healthcare. https:// linkedin.com/in/emmalyncheqv This episode is sponsored by Smaply https://www.smaply.com/?thisishcd Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Empathy-Driven Service Design: Building Collaboration and Leading Change with Kate Tarling 1:12:06

20 weeks тому1:12:06

1:12:06

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collaboration within organisations. She explores the evolution of service design in the UK, particularly in government services, and offers practical advice for driving organisational change. Kate emphasises the role of leadership in promoting a human-centered approach and cautions against focusing solely on cost-cutting. She highlights the importance of metrics for measuring success and the value of community building to enhance teamwork and innovation. linkedin.com/in/kate-tarling-6b43b19 theserviceorg.com This episode is sponsored by Smaply https://www.smaply.com/?thisishcd Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Charles Street on Digital Transformation, Adventure, and Empowering Communities 38:30

23 weeks тому38:30

38:30

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- In this episode, I reconnect with Charles to reflect on our past experiences working together and the lessons we've learned from challenging situations. It’s fascinating to hear how Charles has evolved, now leading digital transformation at a bank in Australia. He shares his inspiring journey, launching a project called Inkwazi, which combines adventure with a mission to make a difference in South Africa. Listening to him navigate the complexities of registering Inkwazi, his organisation, as a business instead of a charity, and how they partnered with a registered charity to meet their goals, was enlightening. What stood out to me the most was hearing about the life-changing impact of providing bicycles to children in remote South African communities. It's incredible to see how this initiative has boosted education and empowered these kids, with Charles detailing how he closes the loop with donors by sharing the tangible results of their support. It’s a powerful conversation about leadership, transformation, and creating meaningful change. linkedin.com/in/streetcharles https://www.inkwaziadventures.com.au/ This episode is sponsored by Smaply https://www.smaply.com/?thisishcd Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Embracing the Flux Mindset: Navigating Change with April Rinne 58:35

25 weeks тому58:35

58:35

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- Welcome to This is HCD. In this enlightening episode, we sit down with futurist and advisor April Rinne to unpack the transformative concept of the "flux mindset." April shares compelling insights into how embracing this mindset equips us to thrive amid constant change and uncertainty. Our conversation delves deep into the significance of authenticity, where April encourages sharing our most challenging stories to build genuine connections and harness the strength found in vulnerability. We also explore the evolving landscape of governance, discussing the need for more adaptable systems and a reimagining of traditional notions like borders and identity. Trust emerges as a central theme, with April highlighting its multifaceted role in personal and societal resilience. Throughout our discussion, she offers practical daily practices to cultivate the eight "flux superpowers," providing listeners with actionable strategies to better navigate life's unpredictability. linkedin.com/in/aprilrinne http://aprilrinne.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Neil Theise: Resilience, Recovery, and the Interconnectedness of Reality 1:27:18

28 weeks тому1:27:18

1:27:18

👉 Get started with my free 5-Day Email course for changemakers: https://www.changemakersroadmap.com/ OR Design Training: https://www.thisis hcd.com/training ------- Welcome to another episode of This is HCD. We welcome back Neil Theise, a guest we know and love to have on the show. In this episode, Neil shares his personal journey of overcoming significant health challenges. He reflects on his recovery process, expressing gratitude for being pain-free and mobile again. The conversation explores the mind-body connection, the importance of light and windows in workplaces, and Neil's views on resilience and adaptation, drawing parallels between cellular processes and societal dynamics. He challenges the machine metaphor for the human body and discusses the interconnectedness of reality. Neil also touches on themes of consciousness and mental health, sharing his experiences with resilience and depression, and how physical therapy and exercise played a role in his recovery. Additionally, he reflects on his father's experience during the Kindertransport and its influence on his understanding of resilience. Looking ahead, Neil plans to write books on consciousness, death, and lessons from the AIDS crisis. As always, it has been our pleasure to have Neil join us and no doubt, we will hear from him again someday soon. Enjoy! linkedin.com/in/neil-theise-63087330 NeilTheiseOfficial.com Learn more about your ad choices. Visit megaphone.fm/adchoices…

The Human Centered Design Podcast (This is HCD)

1
Balancing Sustainability and Business in Service Design with Sidney Debaque 46:50

32 weeks тому46:50