Housing Hive: Navigating Challenges and Realising Benefits
Manage episode 468719816 series 3649430
Join our next Housing Hive here: https://www.prodo.com/housing-hive
There’s rightly a significant drive into digital transformation in the housing sector. The potential benefits into customer experience and process efficiency are all very well documented, and something most housing associations are pushing towards.
However, embarking on this transformation journey can be intricate, especially when dealing with well-established internal systems and processes.
Розділи
1. Introductions (00:00:00)
2. Digital Transformation (00:03:59)
3. Check out Shift! (00:05:17)
4. Business Models - From then to now (00:06:23)
5. 2018 Statistics (00:08:08)
6. The 4 Key Stages (00:15:17)
7. Stage 1: Mindset (00:15:54)
8. Stage 2: Planning (00:19:52)
9. Stage 3: Delivery (00:25:02)
10. Stage 4: Measurement (00:27:13)
11. Questions (00:30:10)
31 епізодів