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From WFU: Dealing with Difficult Conversations
Manage episode 455936705 series 3578812
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Do you find difficult conversations...too difficult? Like, you just avoid them entirely until shit blows up in your face?
...no? Well, then you haven't quite fucked up like we have.
In this episode, we welcome a very special guest to talk about her journey with hard convos:
00:00:00 - Intro
04:00 - Preparing for challenges in new places
04:46 - A funny identity mix-up
06:43 - Misjudging customer assumptions
07:32 - The cost of avoiding hard conversations
12:25 - Learning to manage compassionately
19:02 - Action-Impact-Do feedback framework
20:16 - Navigating feedback to superiors
23:11 - Balancing respect and accountability
24:38 - Setting boundaries with difficult peers
27:08 - Standing up for yourself
29:39 - Building confidence in tough moments
32:26 - Addressing disrespect head-on
37:01 - Data-driven conversations
38:28 - Feedback is a gift
And hey, we want to hear from you! What topics do you want us to tackle next? Reach out and let us know. Remember, we’re here to share how We Fucked Up So You Don’t Have To.
Reach out to Melanie: https://www.linkedin.com/in/melanie-faye/
Reach out to Stino: https://www.linkedin.com/in/stijn-smet-%F0%9F%90%B3-330435a9/
Sign up for the Lifetime Value newsletter: https://lifetimevalue.link/subscribe
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