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Service Excellence: Hacks to Combat Fatigue
Manage episode 400761807 series 3012896
We say we are about people helping people, but most of us are killing the industry softly with our teller stare. We discuss how service excellence is how we embody the value of helping people as Scott & Scott delve into a wealth of actionable advice to combat the dreaded, "Friday fatigue."
In this episode we cover:
- Challenges leaders face with excellent service.
- The Teller-Stare
- Hierarchy of Bad Service
- 4 service excellence hacks
Links from show:
Interested in service excellence? Sign up for our new employee bundle here!
Are you ready to become the leader you know you can be? Sign up for Vertex Live Nationwide here.
Subscribe to ServiStar Leadership Podcast on your favorite streaming service
110 епізодів
Manage episode 400761807 series 3012896
We say we are about people helping people, but most of us are killing the industry softly with our teller stare. We discuss how service excellence is how we embody the value of helping people as Scott & Scott delve into a wealth of actionable advice to combat the dreaded, "Friday fatigue."
In this episode we cover:
- Challenges leaders face with excellent service.
- The Teller-Stare
- Hierarchy of Bad Service
- 4 service excellence hacks
Links from show:
Interested in service excellence? Sign up for our new employee bundle here!
Are you ready to become the leader you know you can be? Sign up for Vertex Live Nationwide here.
Subscribe to ServiStar Leadership Podcast on your favorite streaming service
110 епізодів
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