Service and Sales Conflict: Successful Management (Includes Video)
Manage episode 282001100 series 2559839
Don Crawley, Author.
Service and Sales Conflict: Successful Management (Includes Video)
Jared, the salesperson for a mid-sized MSP, had been working on a customer deal for weeks. Finally, it looked like the deal was going to close, but the customer wanted one more service included before she’d sign the contract. Jared agreed to the request without consulting with the service delivery team. Then, when the service […]
Service and Sales Conflict: Successful Management (Includes Video)
Don Crawley
176 епізодів