Переходьте в офлайн за допомогою програми Player FM !
Comerica COO Megan Crespi on AI, Digital Transformation & the Future of Banking
Manage episode 463978923 series 2943650
Comerica Bank COO Megan Crespi joins Peter High to discuss the bank’s digital transformation strategy, AI adoption, and customer-centric innovation. Megan shares insights on Comerica’s cloud migration journey, investments in AI-powered risk management, and how the bank is modernizing operations to enhance customer experience. She also delves into cybersecurity strategies for the quantum computing era and lessons from her leadership roles at Ally Bank and General Motors.
Highlights:
- Digital Transformation at Comerica: Moving 80% of applications to the cloud and modernizing banking infrastructure.
- AI in Banking: How AI and analytics are enhancing customer insights, security, and operations.
- Cybersecurity & Quantum Computing: Preparing for next-gen security threats.
- Customer-Centric Innovation: Improving digital banking, payments, and self-service experiences.
303 епізодів
Comerica COO Megan Crespi on AI, Digital Transformation & the Future of Banking
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Manage episode 463978923 series 2943650
Comerica Bank COO Megan Crespi joins Peter High to discuss the bank’s digital transformation strategy, AI adoption, and customer-centric innovation. Megan shares insights on Comerica’s cloud migration journey, investments in AI-powered risk management, and how the bank is modernizing operations to enhance customer experience. She also delves into cybersecurity strategies for the quantum computing era and lessons from her leadership roles at Ally Bank and General Motors.
Highlights:
- Digital Transformation at Comerica: Moving 80% of applications to the cloud and modernizing banking infrastructure.
- AI in Banking: How AI and analytics are enhancing customer insights, security, and operations.
- Cybersecurity & Quantum Computing: Preparing for next-gen security threats.
- Customer-Centric Innovation: Improving digital banking, payments, and self-service experiences.
303 епізодів
Усі епізоди
×Ласкаво просимо до Player FM!
Player FM сканує Інтернет для отримання високоякісних подкастів, щоб ви могли насолоджуватися ними зараз. Це найкращий додаток для подкастів, який працює на Android, iPhone і веб-сторінці. Реєстрація для синхронізації підписок між пристроями.