#38 Powerful Client-Centric Strategies with Jacinta Gallant

Serve First, Sell Later Marketing

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In this episode, Jacinta Gallant, a renowned collaborative lawyer, mediator, and conflict resolution trainer shares her journey from traditional courtroom advocacy to a more fulfilling career focused on out-of-court resolutions, emphasizing the importance of understanding clients' needs. You will learn actionable strategies to enhance your client interactions and grow your practice, such as the power of asking the right questions and creating an environment that encourages clients to open up and learn something new. You don’t want to miss this episode as Jacinta shares many marketing and business-build strategies that will get you thinking differently about your professional practice!
Resources mentioned:
Jacinta Gallant's Website
Our Family in Two Homes
Designing Our Future Together
Chapter Summaries:
(00:00) Innovative Marketing Strategies for Legal Professionals
(14:58) Enhancing Client Communication and Preparation
(20:24) Client Preparation and Marketing Success
(35:24) Building Referral Sources
(46:06) Expanding Professional Services Across Industries

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