010 - Say “Yes, And!” to Psychological Safety with Jason Eisner

Yes, And! With Avish Parashar

In this episode, we dive deep into the concept of psychological safety and its profound impact on workplace culture. Join me as I chat with Jason Eisner of Aristotle Performance (along with a number of other cool businesses), who specializes in fostering environments where team members feel safe to express their ideas, share concerns, and admit mistakes without fear of repercussion.

Key Highlights:

• Psychological Safety Day: Jason introduces the upcoming virtual event, “Psych Safety Day,” featuring renowned keynote speaker Amy Edmondson, who will provide valuable insights on leadership and innovation in the context of psychological safety.

• Research Insights: Jason cites compelling research, particularly in the healthcare sector, demonstrating that open communication significantly enhances team outcomes. He stresses the need for a culture where mistakes are viewed as learning opportunities rather than failures.

• Impact of Abrasive Behavior: Drawing on examples from Pixar’s filmmaking process and his own experiences with toxic leadership, Jason contrasts the benefits of a psychologically safe environment with the harmful effects of abrasive behaviors in teams.

• Measuring and Improving Psychological Safety: Jason discusses the importance of addressing low psychological safety scores within organizations and introduces tools like the Fearless Organization Scan to help teams enhance performance and innovation.

• Google’s Findings: He references Google’s research, which shows that psychological safety is more critical for team success than skills or social connections, highlighting a shift in organizational priorities.

• Event Details: “Psych Safety Day” is set for November 20th and will utilize immersive technology to engage participants in meaningful discussions about leadership and team dynamics.

• Mindset for Growth: Jason shares personal anecdotes from his entrepreneurial journey, emphasizing the importance of a growth-oriented mindset. He encourages listeners to take small, manageable steps toward their goals and to embrace exploration and experimentation.

• Infinite vs. Finite Games: The episode concludes with Jason illustrating the concept of finite and infinite games, advocating for an infinite mindset that fosters ongoing learning and adaptation in business.

Whether you’re a leader looking to improve your team’s performance or someone interested in personal development, this episode offers valuable insights and actionable strategies. Tune in to learn how saying ‘yes, and’ can help cultivate a more open and innovative workplace!

Links and Resources:

• Psych Safety Day - Sign up and use code Avish15 for a discount!

• For info on working with Jason to build Psychological Safety in your workplace, visit Aristotle Performance.

• For more on Jason and to learn how to work with him one-on-one, check out his website at jasoneisner.com