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231: Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss
Manage episode 409076186 series 3558974
Вміст надано Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author of Never Split The Difference, and CEO at The Black Swan Group, Ltd.
In today’s episode, Erin and Chris discuss identification versus feeling when it comes to empathy, the power of the pause in high-stake conversations, and why tactical empathy is the key to collaboration.
If you’re looking for tangible strategies for improving your communication skills – this is the episode for you.
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