Interview with Christy Forest - Livehire

The Sub11 Podcast

# Company Overview

- LiveHire is a B2B recruitment software technology founded in 2011

- Provides a talent community platform for candidates to express interest in companies

- Offers two-way texting capability for improved communication

- Over 200 clients in Australia and about a dozen in North America

# Key Features and Benefits

- Reduces time to hire by almost 50%

- Increases diversity rates by approximately 30%

- Improves candidate quality and speed of hiring

- Average response time on the platform is 17 minutes

- Enables total talent acquisition (contingent and permanent hiring)

# Recent Performance

- Improved financial position and underlying fundamentals

- Reduced cost base

- Strong net revenue retention metrics in SaaS business

- Achieved cashflow positive quarter

- 35% growth in North American business over last six months

# Industry Trends

- Shift towards multidimensional work (contractor, permanent, gig economy)

- Companies need more agile workforce strategies

- Increasing focus on total talent acquisition

- Growing importance of direct sourcing in contingent hiring

# North American Market

- Same technology platform as Australia

- Well-suited for Fortune 100 companies transforming contingent hiring

- Nearly 50% of labor market is contractor-based

- Potential for significant cost savings for clients

# Partnerships

- Manpower Tapfin partnership for direct sourcing

- SAP partnership for total talent capability

- Integration with both permanent and contingent hiring processes

# AI Integration

- Viewed as an opportunity, not a threat

- Uses third-party AI (e.g., Anthropic Clod) for specific functions

- Focus on ethical AI implementation

- AI applications include job description creation, CV parsing, and skill matching

- Emphasis on improving recruiter and candidate experience

# Company Strengths

- Humanized technology approach

- Adaptability to changing labor market dynamics

- Strong platform fundamentals

- Committed staff and high client satisfaction ratings

- Survival and growth through challenging economic periods

# Future Outlook

- Positioned to meet evolving labor market needs

- Continued focus on growth and cost management

- Expansion of AI capabilities in recruitment processes

- Potential for further global expansion

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