Managing Difficult People

Let's Talk, People with Emily Frieze-Kemeny

If you've ever experienced managing someone difficult at work, it can be really exhausting, confusing, and emotionally charged. It can leave you questioning whether you did something wrong and baffled at how it went so sideways. You're not alone. We’ve been there, struggled, and learned, hence the purpose of this episode...

In this episode of Let’s Talk, People, I sit down with clinical psychologist, Dr. Emily Haseltine, as we explore effective ways to navigate difficult interpersonal dynamics at work. You’ll leave the conversation with practical tips like:

• Setting clear expectations for the work
• Acknowledging the feelings but not taking the bait
• Learning to hold multiple truths
• Redirecting the conversation to the facts/data
• Doing our own self work and taking care of our wellbeing

We even cover topics like managing up when you have a difficult boss and the role of your team in managing difficult people.

Timestamps:

• [00:00] – Introduction to Dr. Haseltine and the Topic
• [04:00] – Understanding Narcissistic Tendencies
• [12:00] – Strategies for Handling Difficult Individuals
• [22:00] – Managing Up and Workplace Politics
• [35:00] – Final Advice and Episode Wrap-Up

Thanks for listening to Let’s Talk, People!

Access the episode transcript.

Connect with Emily Frieze-Kemeny on LinkedIn and Instagram.

Connect with Emily and her team on the AROSE Group website and on AROSE Group’s LinkedIn page.

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