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Oklahoma: How to Run a Profitable Restaurant Business with Mike Bausch, Award-Winning Restaurateur & Certified Master Pizzaiolo
Manage episode 438213794 series 3420965
Вміст надано Nick Portillo. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Nick Portillo або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
This week on the Titans of Food Service podcast, Nick Portillo speaks with Mike Bausch, Award-Winning Restaurateur & Certified Master Pizzaiolo. Mike shares his journey from law school dropout to owning twelve restaurants across seven brands. Nick and Mike discuss effective restaurant management, building a strong brand, and creating a thriving staff culture. Whether you’re a restaurateur or a business enthusiast, this episode delivers actionable advice on cultivating success in the food service industry.
Quotes
- "Assume the customer isn't lying and assume the customer had a bad experience. If something goes wrong, completely own it. Own everything." -Mike Bausch
- "Let the staff know they're supported. That goes from leadership to the managers feeling supported, and then they're supporting staff. The number one reason people will leave is a crappy manager." -Mike Bausch
TIMESTAMPS
(00:02) Mike Bosch's Success in Tulsa's Pizza Scene
(03:53) From Law School to Pizza: A Journey to Tulsa
(06:05) Scaling Restaurant Success Through Systems and Humility
(13:19) Building Brand Loyalty and Empowering Restaurant Staff
(21:03) Trust and Training: Lessons from the Marine Corps
(22:20) Effective Restaurant Marketing Strategies and Owner Involvement
(28:24) Key Strategies for Scaling a Restaurant Business
(31:10) Mike Bosch on Restaurant Success and Entrepreneurial Advice
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