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Focusing on the Center of Your Circle with R. Kenner French
Manage episode 432004390 series 2987372
Вміст надано Megan Huber. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Megan Huber або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
The CEO of Vast Solutions Group, Kenner French, talks about the importance of focusing on customer service and leveraging referrals. He shares insights on automating the referral process, incentivizing referrals through gamification, and ensuring every team member is involved in bringing in new clients.
Kenner highlights the significance of personalized client experiences and outlines plans to invest in community building and tailored services for clients. He emphasizes the value of keeping existing clients satisfied and the positive impact it can have on business growth. The conversation underscores the role of client-centric approaches in driving company success and the benefits of prioritizing customer service over traditional marketing strategies.
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HIGHLIGHTS:
6:33 Balancing AI and Human Interaction
9:41 Systematizing Referrals
12:37 Building a Community
19:28 Psychology of Marketing and Client Success
30:25 Mindset on Asking for Referrals
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217 епізодів
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