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Improving CX with Customer Feedback
Manage episode 298791649 series 2927093
Вміст надано Zoho CRM. Весь вміст подкастів, включаючи епізоди, графіку та описи подкастів, завантажується та надається безпосередньо компанією Zoho CRM або його партнером по платформі подкастів. Якщо ви вважаєте, що хтось використовує ваш захищений авторським правом твір без вашого дозволу, ви можете виконати процедуру, описану тут https://uk.player.fm/legal.
Debbie Akwara (CEO, Niche CX Group) joins us on our third episode to dive into how Zoho CRM has helped Niche Customer Experience Group, a customer success startup based out of Nigeria and West Africa with executing its customer-centric vision.
Niche Customer Experience Group is Nigeria and West Africa's first integrated boutique customer experience management service and solution provider. With a trio of businesses i.e. CX consulting, CX training and CX digital solutions, they work with organizations to help them; understand their customers better, build customer-centric capabilities and improve customer experience when customers buy, use or share their products/services.
Niche Customer Experience Group aims to grow West African businesses one customer experience at a time. Visit their website to know more.
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Host: Kassanndra M.R., Senior Product Marketer, Zoho CRM
12 епізодів
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