Winning Parents Trust in 2025 - with Jaime Pickles and Kelly Jones - The Day Camp Pod #111

The Day Camp Pod - From Go Camp Pro

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Find full show notes and links at: https://gocamp.pro/day-camp-pod/trust-2025

Navigating Parenting and Camp Management Post-Pandemic

In this episode of the Day Camp Pod, hosted by Andy Pritikin, Sam Thompson, Jaime Pickles, and Kelly Jones, the panel tackles the evolving challenges of parenting and camp management post-pandemic. They discuss the increasing anxieties parents face today, their heightened expectations, and how these impact their trust and communication with camp professionals. The experts share valuable insights and strategies for improving communication, balancing customer service with boundary setting, and ensuring transparency. Kelly provides exceptional tips for handling first-day jitters, while Jaime highlights the importance of a proactive, empathetic approach to parent relations. This episode is a must-listen for camp directors looking to enhance their parent engagement and provide a better camp experience amid today's challenges.

Highlights:

• 05:50 Parental Expectations and Camp Communication
• 09:45 Handling Difficult Parent Situations
• 13:32 Effective Communication Strategies
• 16:50 Balancing Information Overload
• 19:57 The Modern Parent's Dilemma
• 30:09 The Pressure of Social Media on Parenting
• 31:53 Distress Tolerance and Unrealistic Expectations
• 40:24 Importance of Consistency and Policies
• 45:42 Handling Difficult Conversations and Transparency
• 49:17 Proactive Communication and Parent Orientation
• 55:23 Investing in Parent Relations

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Your Hosts:

• Andy Pritikin, Owner/Director - Liberty Lake Day Camp
• Sam Thompson, Recreation Supervisor - Crystal Lake Park District
• Jaime Pickles, Director - Everwood Day Camp
• Kelly Jones - Executive Director and Day Camp Director - Outpost Summer Camps

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Sponsors:

Thanks to our wonderful sponsors who help make this Go Camp Pro podcast possible:

• Commercial Recreation Specialists (CRS)
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• Camptivities
  • Scheduling shouldn’t be so difficult and take as much time as it does! Come check out Camptivities to learn about all of our scheduling tools, specifically designed for camps by camp people. Save time, get rid of the mistakes, and get back to enjoying your summer! Find out more at camptivities.com
• CampMinder
  • Campminder has the most robust offerings of features out there. But more importantly, every feature works together to create a full, seamless system that helps camps run more efficiently. Visit them today at